2015 Chevrolet Suburban Technical Service Bulletins

2,543 technical service bulletins (TSBs) are on record for the 2015 Chevrolet Suburban. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114508May 1, 2015Equipment. This Preliminary Information communication provides information to the technician for a vehicle setting both a P2635 and P018B diagnostic trouble codes. The following steps may help to determine if this is caused by a fuel pressure sensor not reading the low end of the pressure range. Technician is to make sure the engine is cold and install the Multiple Diagnostic Interface along with Global Diagnostic System 2.
• 10113628May 1, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of wind noise generating from accessory roof cross rails.
• 10059136May 1, 2015Electrical system, Equipment. Gmc/chevrolet: some trucks will experience a high resistance in wiring harness connectors causing service air bag message to be displayed in driver information center (dic). Model 2014 silverado 1500, sierra 1500, 2015 sierra 2500/3500, yukon, yukon xl, silverado 2500/3500, suburban, tahoe.
• 10059066May 1, 2015Engine. Chevrolet/cadillac/gmc: instruction information regarding an oil leakage from engine, around location of oil filter of oil pan. Model 2015 escalade, sierra/silverado 1500, suburban, yukon, yukon xl, tahoe.
• 10114501Apr 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have various Heater-Vent-Air Conditioning issues. Technician should use Tis2Web to reprogram the Heater-Vent-Air Conditioning control module.
• 10113623Apr 30, 2015Electrical system, Air bags. This preliminary informational bulletin provides repair information to correct a customer concern of Service Air Bag message displayed in Driver Information Center (DIC), and technician finding DTC B0014, B0021 or B001E set, with Symptom Code :04 or 0D.
• 10114498Apr 28, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or…
• 10113620Apr 28, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
• 10114493Apr 27, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that may have an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area. Technician should inspect the moisture sensor for being the source of the leak, if found to be leaking, carefully remove the moisture sensor.
• 10114490Apr 27, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10113615Apr 27, 2015Equipment, Electrical system. This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
• 10113614Apr 27, 2015Equipment. This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
• 10113613Apr 27, 2015Equipment. This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10114485Apr 24, 2015Electrical system. This Preliminary Information communication advises the technician that effective July 28, 2014, the Instrument Panel Cluster will be placed on restriction. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10113611Apr 23, 2015Electrical system. This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).
• 10090041Apr 23, 2015Seats, Electrical system. 14281 - customer satisfaction program. Certain 2014-2015 model year chevrolet silverado, suburban, and tahoe model vehicles and 2014-2015 model year gmc sierra and yukon model vehicles equipped with a dealer installed rear entertainment system may have a condition in which the rear seat entertainment system in vehicles was released as a dealer accessory before final general motors validation approval.
• 10114482Apr 22, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B124B sym 04 in the HMI module. Technician should check the USB port operations if no issue found it should be considered a false code and no components should be replaced. If the USB port is inoperative technician should follow published Service Information diagnosis for Auxiliary…
• 10114481Apr 22, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
• 10114478Apr 21, 2015Electrical system. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with visible water leak or signs of water intrusion from the antenna base, red OnStar LED, unable to connect to OnStar, OnStar unable to locate the vehicle, OnStar has inaccurate global positioning system location, no global positioning system on the navigation radio display, and inaccurate…
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10113603Apr 20, 2015Electrical system. This preliminary informational bulletin provides inspection and repair information to correct a customer concern of XM/Cellular Mobile Phone/OnStar Antenna looseness or damage, XM/Cellular/OnStar reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, water leak on headliner at sunvisor.
• 10114470Apr 17, 2015Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113598Apr 17, 2015Electrical system. This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (truck only).
• 10113597Apr 17, 2015Electrical system. This preliminary informational bulletin provides reprpgramming information to correct a customer concern of blank display, NAV screen audio content is unavailable via speech recognition, display screen is stuck on incoming call view after phone call finished, rear view camera display blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod unable to detect via USB, recognition concerns, XM speech recognition…
• 10114467Apr 14, 2015Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that may have the rear vision camera system displaying "Rear Park Assist Symbols Unavailable" and the steering grid lines displayed do not show. Dealer will need to communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10114463Apr 14, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp dimly illuminated while the engine is running. Technician will need to replace the Instrument Panel Cluster with the update part number.
• 10114460Apr 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
• 10114459Apr 13, 2015Engine cooling. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third…
• 10114457Apr 10, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Codes P0089, P127C, P127D, P0192, P0193, P228C, P228D, and P006C. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are stored. If Service Information does not lead…
• 10114456Apr 10, 2015Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician should follow all published Service Information diagnosis.
• 10090043Apr 9, 2015Electrical system. 14395a - customer satisfaction program (revised labor time). On some 2015 model year buick encore, lacrosse, regal, and verano; cadillac ats, cts, elr, escalade, srx and xts; chevrolet colorado, corvette, cruze, equinox, impala, malibu, silverado, sonic, spark, ss, suburban, tahoe, trax, and volt; and gmc canyon, sierra, terrain, and yukon vehicles, a performance issue with the onstar® module might impact the…
• 10114454Apr 8, 2015Equipment, Transmission and drivetrain. This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison automatic transmission is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114451Apr 6, 2015Electrical system. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10058684Apr 1, 2015Equipment. Gmc/chevrolet: tsb contains a notification of an owner's letter. Select document search button below. In some trucks, the rear seat entertainment system was installed without validation approval and would need to have hinged screen style rear system replaced and removed with revised integral screen. Model 2014-15 silverado, suburban, tahoe, sierra, yukon.
• 10057076Apr 1, 2015Electrical system. Buick/cadillac/ gmc/ chevrolet: see document search button for owner letter. Battery is dead due to onstar module and if vehicle fails to start after 4 days and occurs even if onstar system is not active. *pe updated 11/6/15.
• 10139393Mar 31, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed.
• 10135419Mar 31, 2015Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). This preliminary informational bulletin provides repair information for a customer concern of intermittent clicking/rubbing noise when side door glass is moving up or down at cold temperatures.
• 10135418Mar 31, 2015Electrical system. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10113786Mar 31, 2015Body and structure, Equipment. This preliminary informational bulletin provides repair information for a customer concern of intermittent clicking/rubbing noise when side door glass is moving up or down at cold temperatures.
• 10113785Mar 31, 2015Equipment. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10090072Mar 31, 2015Body and structure. 14300 - service update (resume repairs message only). On march 5, 2015, dealers were sent a message informing them to suspend repairs for service update 14300 due to a possible quality issue on the actuator assembly used to perform the repair. Our investigation has completed and no quality issues were found. Effective immediately, repairs can now begin again on involved vehicles.
• 10139391Mar 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on and a misfire or a tick noise. Technician may find a Diagnostic Trouble Code P0300 set. If Service Information diagnosis does not isolate the cause of this concern inspect the valve operation.
• 10139386Mar 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have battery draw complaint. Technician should not replace the Instrument Panel Cluster for this concern. Technician should test the battery on the vehicle before performing any diagnostics.
• 10139384Mar 30, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio display that flickers at first start up. Engineering is currently evaluating this concern.
• 10139381Mar 27, 2015Electrical system. This Preliminary Information communication advises the technician that the E92 Engine Control Module part number 12662034 part restriction through General Motors Product Quality Center has ended. Dealer can order the parts through the regular Customer Care and Aftersales parts process.
• 10139379Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10139378Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or…
• 10139374Mar 26, 2015Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and…
• 10139372Mar 26, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver?s door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time.
• 10139371Mar 26, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

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