2016 Chevrolet Suburban Technical Service Bulletins

1,780 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Suburban. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10250074Jan 1, 2016Transmission and drivetrain. Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares
• 10250067Jan 1, 2016Equipment. Infotainment System Will Not Return to Media After Bluetooth Call Ends
• 10246561Jan 1, 2016Transmission and drivetrain. Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares
• 10115002Dec 29, 2015Engine, Equipment. This Preliminary Information communication provides information to the technician about vehicles with engine oil consumption. If published Service Information for oil consumption with no fix. Remove the vacuum line from the back of the vacuum pump and inspect for oil. If oil is found then reference the latest version of PIT5361.
• 10114977Dec 18, 2015Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114967Dec 14, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a "Service Front Camera" message on the Driver Information Center. Technician may find Diagnostic Trouble Code U023A and or U026A set in the Instrument Panel Cluster and or Body Control Module. Engineering is aware of this concern and working on new software to resolve this concern. Technician should not…
• 10114958Dec 11, 2015Brakes. This Preliminary Information communication provides information to the technician on the step needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within?2.0?mm (0.079?in) of the mounting plates.
• 10114957Dec 10, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when…
• 10114954Dec 9, 2015Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10250047Dec 1, 2015Back-over prevention (rear camera). Clunking Noise from Front of Vehicle During Turns and/or Bumps
• 10246534Dec 1, 2015Suspension. Clunking Noise from Front of Vehicle During Turns and/or Bumps
• 10201135Dec 1, 2015Electrical system, Transmission and drivetrain. Engineering Information - Service 4WD Messange Displayed and DTC C0398 - Equipped with Switch activated transfer case (RPO NQH)
• 10201134Dec 1, 2015Electrical system, Transmission and drivetrain. Engineering Information - Service 4WD Messange Displayed and DTC C0398 - Equipped with Switch activated transfer case (RPO NQH)
• 10201125Dec 1, 2015Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera)…. Information on Inside Rear view Mirror and Camera Loose
• 10201122Dec 1, 2015Steering, Equipment. Greese or Sealant Visible on Steering Gear - Should not be interpreted as Leak
• 10201117Dec 1, 2015Equipment, Body and structure. Clunking Noise from Front of Vehicle During Turns and/or Bumps
• 10201099Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190929Dec 1, 2015Equipment, Transmission and drivetrain. Engineering Information – Service 4WD Message Displayed and DTC C0398
• 10190925Dec 1, 2015Engine cooling, Electrical system. Engineering Information – Service 4WD Message Displayed and DTC C0398 Condition Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on a “Service 4WD” message displayed. During diagnosis a technician may find DTC C0398 (Range Actuator Position – Range Position Correlation). Cause GM Engineering is attempting to determine the root cause…
• 10190535Dec 1, 2015Visibility (wipers, defrost, mirrors), Electrical system. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is…
• 10190504Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10137258Nov 30, 2015Equipment. This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10115142Nov 30, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have the oil pressure gauge jumps from approximately 40 lb. to 60 lb. The 4.3L (L83), 5.3L (L86), 6.2L (LV3) engines are equipped with a two stage oil pump. Dealer should advise the customer this is normal operation for these engines.
• 10137255Nov 25, 2015Tires, Wheels. This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
• 10115138Nov 25, 2015Equipment, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10115136Nov 25, 2015Electrical system, Steering, Lane departure. This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. For 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has…
• 10115135Nov 25, 2015Lane departure, Steering, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have the rear vision camera system displaying "Rear Park Assist Symbols Unavailable" and the steering grid lines displayed do not show. If the vehicle is in reverse, the rear vision camera will display "Rear Park Assist Symbols Unavailable" and does not have Regular Production Option Code UD5 or UD7 the radio…
• 10075752Nov 25, 2015Lane departure. Summary to be provided on a future date.
• 10137253Nov 24, 2015Engine. This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, DTC P0300 set.
• 10115128Nov 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10137248Nov 20, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.
• 10115125Nov 20, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137245Nov 19, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10137237Nov 12, 2015Electrical system. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
• 10115119Nov 12, 2015Steering, Electrical system, Equipment, Transmission and drivetrain. This Preliminary Information communication provides information to the technician for a reduced power message, steering assist, engine stall or the instrument panel, radio, and or Heater-Vent-Air Conditioning go blank with multiple diagnostic trouble codes. If any of the following diagnostic trouble codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, U1510, U0073, B127B, B2605…
• 10115118Nov 10, 2015Equipment. This Preliminary Information communication advises the technician that on November 18th, 2014, part number 23248791 (Wireless Charging Module) will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10115114Nov 10, 2015Electrical system. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
• 10075749Nov 10, 2015Brakes, Electrical system. Summary to be provided on a future date.
• 10075726Nov 10, 2015Electrical system. Effective November 18th, 2014, P/N 23248791 (Wireless Charging Module) will be placed on restriction through the General Motors Technical Assistance Center (TAC). A customer may comment on one or more of the following issues with the wireless charger. 1. My phone does not charge. 2. My phone charges very slow. 3. My phone moves out of charging spot (bull’s eye graphic on the charging mat). 4. My phone charges…
• 10115107Nov 9, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the…
• 10115105Nov 9, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper…
• 10137226Nov 6, 2015Transmission and drivetrain. This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
• 10115102Nov 6, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a content theft alarm sounding for no apparent reason. Technician may use all published Service Information diagnostics and has not found the cause of the unwanted content theft alarm sounding. Technician should use Global Diagnostic System 2 to review the Body Control Module parameters for "Content Theft…
• 10075716Nov 6, 2015Transmission and drivetrain. Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. This condition may be caused by the Clutch Select Solenoid Valve 2 (359), located in the lower valve body, sticking in its bore resulting in a 4th gear start. Note: This condition can be very intermittent and difficult to duplicate.
• 10115094Nov 4, 2015Suspension. This Preliminary Information communication provides information to the technician about vehicles that may have a squeak, clunk, or knock type noise from the front suspension when hitting bumps. Technician should use published Service Information diagnostics.
• 10190533Nov 1, 2015Steering. Grease or sealant visible on steering gear - should not be interpreted as leak. Some customers or technicians may comment on seeing grease or sealant on certain locations of the steering gear. The illustrations below include arrows showing the areas on the steering gear that the supplier intentionally applies sealing grease. Any of these locations have the potential of showing visible grease under normal operation.
• 10126401Oct 30, 2015Body and structure. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).

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