2017 Chevrolet Suburban Technical Service Bulletins

1,561 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Suburban. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137188Mar 15, 2018Engine. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and…
• 10137182Mar 12, 2018Engine cooling. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10137385Mar 9, 2018Equipment. This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
• 10137306Mar 9, 2018Visibility (wipers, defrost, mirrors), Body and structure, Electrical system. This technical bulletin provides a procedure to replace the drivers front door window regulator motor and door wiring harness if water and/or corrosion is found in the connectors.
• 10137301Mar 8, 2018Engine, Equipment. This Bulletin provides graphics, information and guidelines for engine component wear that require repair and not engine replacement.
• 10137382Mar 7, 2018Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10137297Mar 1, 2018Wheels, Brakes. This informational bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
• 10137167Mar 1, 2018Electrical system. This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).
• 10137166Mar 1, 2018Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver’s door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time.
• 10137375Feb 28, 2018Electrical system. This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
• 10137343Feb 27, 2018Engine. This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
• 10137283Feb 27, 2018Engine, Transmission and drivetrain. This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10137378Feb 26, 2018Equipment, Electrical system. This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.
• 10129895Feb 20, 2018Engine. This Preliminary information communicatesA vehicle has DTC P06DD setting. (This PI applies to vehicles that have either an original or replacement oil pump).The oil pump control solenoid may be damaged or broke.
• 10129891Feb 16, 2018Engine. This Preliminary information communicatesA vehicle has DTC P06DD setting. (This PI applies to vehicles that have either an original or replacement oil pump).The oil pump control solenoid may be damaged or broke .
• 10137344Feb 15, 2018Electrical system, Engine. This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
• 10137374Feb 14, 2018Equipment, Body and structure, Electrical system. This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.
• 10137322Feb 14, 2018Brakes. This technical bulletin provides a procedure to replace the rear brake rotors to correct a condition of Squeak/Squeal Type Noise Heard at Low Speeds During Brake Apply due to moisture build up on the rotors.
• 10137345Feb 13, 2018Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10129889Feb 13, 2018Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R…
• 10137349Feb 12, 2018Body and structure. This preliminary informational bulletin adds the 2016 model year and provides technicians with repair information to correct a customer concern of rough, uneven or irregular horizontal seam on liftgate.
• 10129881Feb 9, 2018Back-over prevention (rear camera). This Preliminary information communicates repair information for therear vision camera or surround vision camera image being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message
• 10129879Feb 9, 2018Equipment. This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.
• 10129878Feb 9, 2018Suspension. This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
• 10129877Feb 9, 2018Suspension, Electrical system. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole.
• 10129873Feb 8, 2018Fuel system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
• 10137323Feb 7, 2018Electrical system. This technical bulletin provides a procedure to reprogram the memory set module to correct a condition of Personalization Selections Intermittently Missing from Comfort and Convenience Menu due to a calibration concern.
• 10129868Feb 7, 2018Engine. This Preliminary information communicatesP0016 setting after internal engire repair. The engine Base timing is not being set correctly. The information in this PI will be helpful in setting the timing in the vehicle.
• 10129862Feb 6, 2018Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137321Feb 5, 2018Engine, Electrical system. This Bulletin provides ECM reprogramming information to Correct DTC P2101.
• 10129857Feb 5, 2018Electrical system. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
• 10137354Feb 2, 2018Suspension. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Noise Originating from Front Shock/Strut While Accelerating, Stopping, or Traveling Over Bumps.
• 10137341Feb 1, 2018Electrical system, Equipment. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10139283Jan 31, 2018Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10139279Jan 31, 2018Engine cooling. This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
• 10129102Jan 30, 2018Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
• 10139282Jan 29, 2018Electrical system. This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
• 10137162Jan 29, 2018Wheels. 17456 - Customer Satisfaction Program. Certain vehicles may have a condition in which the rear wheel hub nut could become loose due to the rear wheel hub nut retainer not being formed properly. If the hub nut loosens, the StabiliTrak message may be displayed in the driver information center (DIC) and the traction control indicator may illuminate, axle fluid may leak from the axle seal area, and rear axle housing…
• 10139273Jan 26, 2018Equipment. This technical bulletin provides a procedure to install an A.C line support bracket to help reduce the resonance it produces from the A/C compressor at low speeds.
• 10139272Jan 26, 2018Equipment. This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.
• 10137263Jan 26, 2018Visibility (wipers, defrost, mirrors). This technical bulletin provides a procedure to reinstall the rear defroster tab on the rear window defogger for vehicles with the condition of rear defrosters inoperative or if one is to break during a normal repair.
• 10129097Jan 25, 2018Engine. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10129093Jan 24, 2018Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10129091Jan 24, 2018Engine cooling. This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
• 10129089Jan 23, 2018Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10129088Jan 23, 2018Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10129084Jan 19, 2018Equipment. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show “No…
• 10129082Jan 19, 2018Fuel system, Steering, Lane departure, Transmission and drivetrain, Electronic…. This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that…
• 10129080Jan 19, 2018Steering, Seat belts, Electrical system, Wheels, Brakes. This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of…
• 10129075Jan 18, 2018Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.

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