2017 Chevrolet Suburban Technical Service Bulletins

1,561 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Suburban. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10119059Oct 24, 2016Seats. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a rattle noise from the second row seat. Technician will need to inspect the striker not aligned properly in latch opening. To repair this condition, rework/adjust the striker in the direction to center it in the latch opening. An adjustable wide mouth metal working tool may be used…
• 10135289Oct 21, 2016Equipment. this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
• 10135249Oct 21, 2016Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10119055Oct 20, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the…
• 10119052Oct 19, 2016Steering, Lane departure. This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).
• 10119050Oct 19, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
• 10135279Oct 14, 2016Electrical system. This technical bulletin provides a procedure to replace the BCM on select vehicles that are listed by VIN due to an error in the security system that does not allow the BCM to be reprogrammed.
• 10135248Oct 13, 2016Back-over prevention (rear camera), Engine cooling. This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
• 10135239Oct 13, 2016Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10135237Oct 13, 2016Equipment. Battery Testing and Warranty Replacement Requirements (North America ONLY)
• 10135236Oct 13, 2016Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10119031Oct 13, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have "Service Theft System" message on the Driver Information Center. Technician may find Diagnostic Trouble Code B291B sym 3B and is unable to clear the Diagnostic Trouble Code. Technician will need to restore communication between the Body Control Module and Theft Deterrent Sensor Module to clear the…
• 10135242Oct 12, 2016Electronic stability control. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10135275Oct 10, 2016Suspension. This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing each scenario and documenting findings.
• 10119027Oct 10, 2016Electrical system. This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating.
• 10135241Oct 9, 2016Fuel system. This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
• 10135274Oct 7, 2016Transmission and drivetrain. This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.
• 10135245Oct 7, 2016Equipment. This informational bulletin provides information to dealership personnel on a new refrigerant (R-1234yf) for A/C service.
• 10135243Oct 7, 2016Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10119019Oct 6, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an Instrument Panel Cluster that will have the correct miles per hour, when ?Teen Driver? is set the radio will show a lower miles per hour on the radio display. Dealer should advise the customer that engineering is currently investigating a solution.
• 10135247Oct 5, 2016Equipment, Electrical system. The information in this bulletin details the proper configurations for the ignition key, fob, key tags and key rings and applying a QR code sticker or barcode sticker to a key fob.
• 10135244Oct 5, 2016Equipment. This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
• 10119015Oct 4, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10118994Sep 30, 2016Equipment. Thins engineering informational bulletin is requesting information from the field on vehicles that have the condition of rear auxiliary a/c not cooling or blowing warm air.
• 10118917Sep 30, 2016Equipment. This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10118916Sep 30, 2016Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10118913Sep 30, 2016Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10099959Sep 30, 2016Electrical system. This preliminary information communication provides information to the technician about vehicle that have a check engine malfunction indicator lamp on. Technician may find diagnostic trouble code p0747 and or p0796. Dealer should advise the customer engineering is currently investigating a solution.
• 10099878Sep 30, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp on. Technician may find diagnostic trouble codes p0106 and p0506. Technician will inspect for a broken valve spring and replace as needed.
• 10099532Sep 30, 2016Engine. This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all general motors powertrains except the volt. The third…
• 10092367Sep 30, 2016Equipment. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.
• 10118919Sep 27, 2016Equipment. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
• 10118918Sep 27, 2016Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
• 10099150Sep 27, 2016Back-over prevention (rear camera). This preliminary information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "service rear vision system" message that both happen at the same time. Technician should check for diagnostic trouble codes and follow published service information diagnostics for the diagnostic trouble codes.
• 10097102Sep 26, 2016Equipment. This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. The general motors of canada customer care centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required usa regulatory standards necessary for importation…
• 10099954Sep 23, 2016Electrical system. This preliminary information communication provides information to the technician about vehicle that have a check engine malfunction indicator lamp on. Technician may find diagnostic trouble code p0747 and or p0796. Dealer should advise the customer engineering is currently investigating a solution.
• 10099468Sep 23, 2016Engine. This preliminary information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in drive. This condition will not be present in park, or neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use ch-51450-a (pico oscilloscope) to measure the vibration disturbance.
• 10118915Sep 22, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10118910Sep 22, 2016Equipment. This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
• 10100046Sep 21, 2016Brakes, Engine, Transmission and drivetrain, Electrical system. This preliminary information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no driver information center messages “ brake pedal override feature “, transmission busy or frequent shifting up or down, and diagnostic trouble codes p057b, p057c, and/or p057d may or may not be set.
• 10118908Sep 19, 2016Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10099875Sep 19, 2016Equipment, Vehicle speed control. This preliminary information communication provides information to the technician about vehicles that have speedometer inaccurate reads 5 mph when traveling 50 mph. Engineering is working to develop a solution.
• 10118909Sep 14, 2016Tires. This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata…
• 10100442Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that may have the onstar wireless fidelity inoperative. Technician will need to contact general motors technical assistance center with a scan tool connect to the vehicle for further assistance.
• 10098081Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle.
• 10100305Sep 13, 2016Electrical system. This preliminary information communication provides information to the technician about customers that may request the factory integrated trailer brake controller regular production option code (jl1) be installed on their full-size pickup or suv when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
• 10099127Sep 13, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles voice recognition inoperative for calling bluetooth phone contacts. Technician will need to clear all private data and repair any phones that were deleted.
• 10098423Sep 13, 2016Steering. This preliminary information communication provides information to the technician about the media oriented systems transport bus diagnostic tool kit (el-51578) has been released to help diagnose any of the media oriented systems transport bus concerns. The kit contains header connectors that are installed to bypass media oriented systems transport bus modules. The bypass connector also contains a terminal for…

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