2019 Chrysler Pacifica Technical Service Bulletins

502 technical service bulletins (TSBs) are on record for the 2019 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10223401May 4, 2021Latches, locks and linkages. Rolling Auto Door Locks Stopped Operating After Recent Service Repairs
• 10223241May 4, 2021Vehicle speed control. Rolling Auto Door Locks Stopped Operating After Recent Service Repairs
• 10198335May 4, 2021Latches, locks and linkages. Rolling Auto Door Locks Stopped Operating After Recent Service Repairs
• 10221164Apr 24, 2021Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10221161Apr 24, 2021Body and structure. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
• 10194017Apr 24, 2021Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10194014Apr 24, 2021Body and structure. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
• 10221177Apr 21, 2021Equipment, Electrical system. Radio Screen Freeze, Blank Screen And Reset
• 10194030Apr 21, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221153Apr 17, 2021Electrical system, Equipment. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
• 10221152Apr 16, 2021Electrical system, Equipment. Battery Tester Warranty Code Procedures, Medtronic Update Process
• 10221150Apr 16, 2021Transmission and drivetrain. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
• 10221192Apr 10, 2021Equipment, Steering. Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
• 10221137Apr 9, 2021Electrical system, Equipment. Apple CarPlay Does Not Work Or Not Connecting
• 10193990Apr 9, 2021Back-over prevention (rear camera), Equipment. Apple CarPlay Does Not Work Or Not Connecting
• 10221097Apr 7, 2021Transmission and drivetrain. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
• 10220922Mar 31, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10190669Mar 31, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10190667Mar 31, 2021Engine cooling. Customer complaint may include engine oil leak/consumption.
• 10220921Mar 30, 2021Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Appears Loose Or Shakes
• 10190668Mar 30, 2021Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Appears Loose Or Shakes
• 10220913Mar 27, 2021Equipment. Chime Stuck On In The Audio System
• 10190660Mar 27, 2021Equipment. Chime Stuck On In The Audio System
• 10220911Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10190658Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10220891Mar 16, 2021Visibility (wipers, defrost, mirrors), Equipment. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
• 10220548Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10188752Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10220545Feb 12, 2021Back-over prevention (rear camera). Display Flickering
• 10188749Feb 12, 2021Electrical system. Display Flickering
• 10220515Feb 5, 2021Body and structure, Latches, locks and linkages. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
• 10188719Feb 5, 2021Electrical system, Body and structure. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
• 10220521Feb 4, 2021Seat belts, Vehicle speed control. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
• 10188725Feb 4, 2021Equipment, Latches, locks and linkages, Body and structure. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
• 10215965Jan 30, 2021Transmission and drivetrain, Electrical system, Brakes. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10215914Jan 30, 2021Vehicle speed control. Sliding Door Contacts Quarter Window Trim Molding
• 10187144Jan 30, 2021Transmission and drivetrain, Brakes, Electrical system. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10187093Jan 30, 2021Body and structure. Sliding Door Contacts Quarter Window Trim Molding
• 10215961Jan 29, 2021Electrical system, Back-over prevention (rear camera). Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features…
• 10215906Jan 29, 2021Vehicle speed control. Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster
• 10187140Jan 29, 2021Electrical system, Back-over prevention (rear camera). Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features…
• 10187085Jan 29, 2021Latches, locks and linkages. Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster
• 10215944Jan 16, 2021Electrical system, Exterior lighting, Transmission and drivetrain. Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10215943Jan 16, 2021Exterior lighting, Electrical system, Transmission and drivetrain. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10215940Jan 16, 2021Exterior lighting, Transmission and drivetrain, Electrical system, Vehicle…. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.
• 10215937Jan 16, 2021Electrical system, Fuel system, Suspension, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience:Noise or vibration heard/felt during a gas…
• 10187123Jan 16, 2021Exterior lighting, Electrical system, Transmission and drivetrain. Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10187122Jan 16, 2021Transmission and drivetrain, Electrical system, Exterior lighting. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10187119Jan 16, 2021Engine cooling, Exterior lighting, Lane departure, Air bags, Electrical…. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.
• 10187116Jan 16, 2021Fuel system, Suspension, Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience:Noise or vibration heard/felt during a gas…

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