2020 Chrysler Pacifica Technical Service Bulletins

552 technical service bulletins (TSBs) are on record for the 2020 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11000169May 7, 2024Other or unknown. BRUSH - VACUUM
• 11001198May 5, 2024Engine. Suspected Engine Coolant Leak
• 11000861May 3, 2024Electrical system. HCP Stuck In Plant Mode. Red Wrench Light On, Electric Drive Modes Disabled
• 11000195May 2, 2024Engine. "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may…
• 10251801Jan 31, 2024Electrical system. Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
• 10251817Jan 17, 2024Electrical system. Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates
• 10251785Jan 13, 2024Equipment. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
• 10251816Jan 12, 2024Electrical system. Customer Satisfaction Notification Y40 Control Module Software Updates
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10251822Jan 5, 2024Electrical system, Transmission and drivetrain. Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position…
• 10251802Jan 5, 2024Transmission and drivetrain. International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission  Certain 2017 - 2023 Chrysler Pacifica (RU)
• 10248848Nov 17, 2023Equipment. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
• 10248877Nov 16, 2023Transmission and drivetrain. Verifying Camshaft Diagnosis
• 10248575Sep 22, 2023Body and structure. Water Leak At Upper D-pillar Or Liftgate Area
• 10244414Sep 22, 2023Body and structure. Water Leak At Upper D-pillar Or Liftgate Area
• 10248516Sep 20, 2023Back-over prevention (rear camera). CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10248512Sep 20, 2023Body and structure, Electrical system. SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10244355Sep 20, 2023Back-over prevention (rear camera). CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10244351Sep 20, 2023Electrical system, Body and structure. SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10248508Sep 15, 2023Visibility (wipers, defrost, mirrors). Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements…
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244347Sep 15, 2023Visibility (wipers, defrost, mirrors). Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements…
• 10248505Sep 7, 2023Electrical system, Engine cooling. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10244344Sep 7, 2023Engine cooling, Electrical system. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10243192Aug 31, 2023Engine cooling. Suspected engine coolant leak.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243185Aug 25, 2023Equipment. Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso
• 10243207Aug 23, 2023Body and structure. FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
• 10243206Aug 23, 2023Body and structure. Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
• 10243268Aug 22, 2023Transmission and drivetrain. Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position…
• 10243153Aug 8, 2023Other or unknown. Apple CarPlay Does Not Work Or Not Connecting
• 10243131Aug 1, 2023Back-over prevention (rear camera), Vehicle speed control. CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
• 10242779Jul 27, 2023Equipment. Customer Satisfaction Notification ZD7 - Radio Software update
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10242755Jul 17, 2023Body and structure. Power Sliding Door Will Not Open And Or Close.
• 10242771Jul 12, 2023Body and structure. FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)
• 10242768Jul 12, 2023Body and structure. Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)
• 10241056Jun 16, 2023Equipment, Electrical system. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10241074Jun 9, 2023Equipment. Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The…
• 10240002May 24, 2023Equipment, Electrical system. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10240038May 23, 2023Electrical system. Cluster message displayed.
• 10240035May 21, 2023Engine cooling. MIL lamp-on. Engine noise, rattle. Misfire or rough running.
• 10240004May 18, 2023Equipment. SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
• 10239957May 18, 2023Engine cooling. Water Quality When Mixed With Engine Coolant
• 10239855May 2, 2023Engine cooling. PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced.
• 10239854May 2, 2023Back-over prevention (rear camera). ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no…
• 10236878Apr 26, 2023Electrical system. Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

← All problems reported for the 2020 Chrysler Pacifica