2021 Chrysler Pacifica Technical Service Bulletins

676 technical service bulletins (TSBs) are on record for the 2021 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10215965Jan 30, 2021Electrical system, Transmission and drivetrain, Brakes. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10215914Jan 30, 2021Vehicle speed control. Sliding Door Contacts Quarter Window Trim Molding
• 10187144Jan 30, 2021Brakes, Electrical system, Transmission and drivetrain. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10187093Jan 30, 2021Body and structure. Sliding Door Contacts Quarter Window Trim Molding
• 10215911Jan 29, 2021Seat belts. Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up
• 10215909Jan 29, 2021Back-over prevention (rear camera). Temperature Setting Will Jump To Full Hot Or Cold On Radio Display
• 10215906Jan 29, 2021Vehicle speed control. Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster
• 10187090Jan 29, 2021Equipment. Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up
• 10187088Jan 29, 2021Equipment. Temperature Setting Will Jump To Full Hot Or Cold On Radio Display
• 10187085Jan 29, 2021Latches, locks and linkages. Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster
• 10215904Jan 27, 2021Engine cooling. Cooling Fan Runs At High Speed. PHEV Battery Charges Slowly Due To Kinked Coolant Hose
• 10215903Jan 27, 2021Back-over prevention (rear camera). Uconnect 5 Voice Recognition Options
• 10187083Jan 27, 2021Engine cooling. Cooling Fan Runs At High Speed. PHEV Battery Charges Slowly Due To Kinked Coolant Hose
• 10187082Jan 27, 2021Electrical system. Uconnect 5 Voice Recognition Options
• 10215886Jan 21, 2021Back-over prevention (rear camera). R1H Missing Connectivity Info In The Radio (Found In TBM)
• 10215885Jan 21, 2021Back-over prevention (rear camera). Interior Camera Module, ICM1, Red On wiTECH Topology
• 10187065Jan 21, 2021Equipment. R1H Missing Connectivity Info In The Radio (Found In TBM)
• 10187064Jan 21, 2021Equipment. Interior Camera Module, ICM1, Red On wiTECH Topology
• 10215880Jan 20, 2021Equipment. R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00
• 10187059Jan 20, 2021Equipment. R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00
• 10215871Jan 16, 2021Electrical system. Telematics Box Module (TBM2) Code B1561-11 Cellular Antenna 2-Circuit Short To Ground, B1561-13 Cellular Antenna 2-Circuit Open
• 10215870Jan 16, 2021Back-over prevention (rear camera). Uconnect Box Requires Service Message
• 10187050Jan 16, 2021Electrical system. Telematics Box Module (TBM2) Code B1561-11 Cellular Antenna 2-Circuit Short To Ground, B1561-13 Cellular Antenna 2-Circuit Open
• 10187049Jan 16, 2021Equipment. Uconnect Box Requires Service Message
• 10215865Jan 15, 2021Electrical system, Equipment. R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present
• 10187044Jan 15, 2021Equipment. R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present
• 10215861Jan 14, 2021Equipment, Electrical system. Code B156D-00 Low Voltage Differential Signal LVDS Video Cable Stored
• 10187040Jan 14, 2021Equipment. Code B156D-00 Low Voltage Differential Signal LVDS Video Cable Stored
• 10215833Jan 13, 2021Equipment, Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10187012Jan 13, 2021Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10215853Jan 8, 2021Electrical system, Equipment. FamCam Display Is Black And White
• 10187032Jan 8, 2021Equipment. FamCam Display Is Black And White
• 10215846Jan 5, 2021Electrical system, Equipment. Radio Displays Android Recovery Message
• 10187025Jan 5, 2021Equipment. Radio Displays Android Recovery Message
• 10187706Dec 12, 2020Electrical system, Engine, Equipment. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire…
• 10187647Dec 5, 2020Equipment, Electrical system. Assist Hard Button Inoperative And Apps Intermittent Functionality
• 10187644Dec 3, 2020Electrical system, Visibility (wipers, defrost, mirrors). Driver Or Passenger Power Windows Do Not Go Up Or Down
• 10187603Dec 2, 2020Visibility (wipers, defrost, mirrors), Equipment, Electrical system. Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not…
• 10187638Dec 1, 2020Electrical system, Visibility (wipers, defrost, mirrors). Driver Or Passenger Power Windows Do Not Go Up Or Down
• 10224055Nov 26, 2020Equipment. User Is Unable To Create A New Profile In The R1H Radio Uconnect 5
• 10184733Nov 26, 2020Electrical system. User Is Unable To Create A New Profile In The R1H Radio Uconnect 5
• 10184433Nov 26, 2020Electrical system, Equipment. User Is Unable To Create A New Profile In The R1H Radio Uconnect 5
• 10224051Nov 24, 2020Equipment. R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00
• 10224050Nov 24, 2020Back-over prevention (rear camera), Air bags, Electrical system. HVAC Module Sets B160F Twilight/Ambient Light Sensor Input
• 10224049Nov 24, 2020Equipment. Uconnect 5 Voice Recognition Options
• 10184729Nov 24, 2020Electrical system. R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00
• 10184728Nov 24, 2020Visibility (wipers, defrost, mirrors), Electrical system. HVAC Module Sets B160F Twilight/Ambient Light Sensor Input
• 10184727Nov 24, 2020Electrical system. Uconnect 5 Voice Recognition Options
• 10184429Nov 24, 2020Equipment. R1 Radio, Sales Codes UBN, UEN, UBG, UEG, UFN, UFG With DTC?s B1498-13, B1408-13, B140C-13, B1431-00
• 10184428Nov 24, 2020Equipment, Electrical system. HVAC Module Sets B160F Twilight/Ambient Light Sensor Input

← All problems reported for the 2021 Chrysler Pacifica