2024 Chrysler Pacifica Technical Service Bulletins

268 technical service bulletins (TSBs) are on record for the 2024 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11018411May 14, 2025Electrical system. DVD/Blu-ray Not Syncing Between The Two Rear Screens.
• 11018451May 12, 2025Engine. 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available.
• 11018293May 10, 2025Electrical system. DVD/Blu-ray Not Syncing Between The Two Rear Screens.
• 11018242May 5, 2025Electrical system. Radio - multi media
• 11017932May 5, 2025Electrical system. "Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work…
• 11018269May 2, 2025Forward collision avoidance. " Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
• 11018116Apr 29, 2025Electrical system. "CLUSTER Instrument Panel Multiple cluster issues if misdiagnosed can lead to unnecessary IPC replacement. Tech Tip: Reset the IPC module first before any steps are taken to replace the module are undertaken. Connect Witech to the vehicle. Reset all DTCs and check for active DTCs warnings set against IPC. If battery low indicated against IPC, reset the module via WiTech tool. NOTE: After Battery Drainage, the IPC…
• 11017092Apr 17, 2025Electrical system. AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
• 11017072Apr 15, 2025Seats. "3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
• 11017069Apr 14, 2025Electrical system. "Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."
• 11016869Apr 4, 2025Electrical system. "Radio USB Software Update TO U33.9 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● U0485 - Implausible Data Received From Radio. The customer may also describe one or more of the following: ● Blank Phone widget displayed. ● Radio freeze after reverse event (Rearview Camera (RVC) Functions Normally). ● Blank…
• 11016600Apr 4, 2025Electrical system. Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster
• 11016439Apr 2, 2025Engine. Misfire DTCs, Rough Idle, Valvetrain Noise
• 11016107Apr 1, 2025Engine. Engine Rattle Noise
• 11016293Mar 19, 2025Body and structure. Applique - b & c pillar
• 11015810Mar 17, 2025Other or unknown. "CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station.
• 11016133Mar 4, 2025Other or unknown. Horn and bracket - none
• 11015307Mar 4, 2025Electrical system. Apple CarPlay Does Not Complete The First Initial Wireless Connection.
• 11015297Mar 4, 2025Engine. Engine Noise
• 11015065Feb 25, 2025Engine. 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left…
• 11014913Feb 24, 2025Fuel system. Valve - fuel vapor
• 11014538Feb 22, 2025Electrical system. Uconnect Box Require Service Message
• 11014528Feb 20, 2025Electrical system. Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
• 11014520Feb 20, 2025Electrical system. Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: ● Improves vehicle data communication with server for App data management performance.
• 11014408Feb 18, 2025Engine. Engine Rattle Noise
• 11014375Feb 15, 2025Engine. "Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle. "
• 11014231Feb 10, 2025Engine. "3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left…
• 11014137Feb 9, 2025Forward collision avoidance. The Cluster Electronic Vehicle Information Center (EVIC) Displays “ACC/FCW Unavailable Service Required”, “Adaptive Cruise Control (ACC) System is Disabled”
• 11014857Feb 5, 2025Body and structure. Reservoir - coolant
• 11013878Feb 1, 2025Electrical system. DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
• 11013171Jan 25, 2025Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 11013109Jan 21, 2025Suspension, Body and structure. PDI Updates
• 11012884Jan 15, 2025Body and structure. Door Latch, Handle And Ajar Additional Service Information.
• 11012777Jan 7, 2025Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 11012010Dec 17, 2024Other or unknown. FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
• 11011799Dec 11, 2024Electrical system. Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
• 11011774Dec 11, 2024Back-over prevention (rear camera). Backup Camera Poor Image Quality Inspection
• 11011726Dec 5, 2024Steering, Electrical system. "Loss of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C2217-00 - Electric Power Steering Module Internal. The customer may comment on the following: ● Loss of power steering and Electric Power Steering (EPS) lamp on in the Instrument Panel Cluster (IPC). This bulletin involves…
• 11011757Dec 4, 2024Steering, Electrical system. "Loss of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C2217-00 - Electric Power Steering Module Internal. The customer may comment on the following: ● Loss of power steering and Electric Power Steering (EPS) lamp on in the Instrument Panel Cluster (IPC). This bulletin involves…
• 11010748Nov 22, 2024Electrical system. Reverse View Camera Inoperative After Recent Repair
• 11010693Nov 19, 2024Electrical system. SWITCH Multifunction Before replacing the steering column control module (SCCM) due to DTC U0212 active, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps at BCM. 2.- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue.
• 11010660Nov 16, 2024Electrical system. "Flash: Display Screen Module (DSM) Updates The customer may comment on the following: ● Intermittent blank screen on the radio display with functional audio (Rearview Camera (RVC) functions normally). This bulletin involves reprogramming of the DSM with the latest available software."
• 11010659Nov 16, 2024Electrical system. "Flash: Display Screen Module (DSM) Updates The customer may comment on the following: ● Intermittent blank screen on the radio display with functional audio (Rearview Camera (RVC) functions normally). This bulletin involves reprogramming of the DSM with the latest available software."
• 11010625Nov 12, 2024Engine, Transmission and drivetrain. "Flash: Powertrain Control Module (PCM) Updates Customers may experience one of the following: ● Vehicle may enter “Auto Park Mode” during an Engine Stop Start (ESS) event. The driver will be notified that the vehicle is entering “Auto Park Mode” by the blinking D on the shifter for three blinks and then automatically shifting into Park.
• 11010511Nov 8, 2024Electrical system, Wheels. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
• 11010500Nov 1, 2024Forward collision avoidance. "“Forward Collision Warning (FCW) Unavailable Service Required” message or a Service Active Lane Management Warning Light ‘ON'"
• 11010214Oct 31, 2024Forward collision avoidance, Other or unknown. FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10
• 11010211Oct 31, 2024Other or unknown, Forward collision avoidance. Warranty Operations Newsletter – Volume 10, Issue 10
• 11009767Oct 30, 2024Forward collision avoidance, Other or unknown. Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)
• 11009541Oct 30, 2024Air bags. MODULE Air Bag Control For vehicles with B2208, B00B5 or U0151 conditions, before replacing the ORC Module, check the circuit wiring and connector first for any Open or Shorted conditions and check vehicle for low-voltage conditions.

← All problems reported for the 2024 Chrysler Pacifica