2021 Dodge Durango Technical Service Bulletins

565 technical service bulletins (TSBs) are on record for the 2021 Dodge Durango. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change
• 10243172Aug 18, 2023Electrical system, Other or unknown. Low Charging Voltage Displayed On Cluster
• 10242779Jul 27, 2023Equipment. Customer Satisfaction Notification ZD7 - Radio Software update
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10242824Jul 25, 2023Fuel system. Fuel Nozzle Premature Shut Off The customer may experience the following: ? Hard to fill fuel tank, premature fuel nozzle shut off. This bulletin involves inspecting and replacing the fuel filler tube
• 10242809Jul 15, 2023Electrical system. Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming lost. ? Rear mirror LED blinking after ignition cycle. ? Uconnect App charge schedule / climate schedule setup issue. ? Customer not seeing profile or other vehicle information on…
• 10242752Jul 15, 2023Electrical system. USB Hub In-Operable
• 10242750Jul 14, 2023Equipment. Wireless Qi Charger Not Charging
• 10242735Jul 8, 2023Exterior lighting, Electrical system. Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative
• 10242778Jul 6, 2023Equipment. Customer Satisfaction Notification 81A - Radio Features
• 10241146Jun 30, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
• 10241056Jun 16, 2023Electrical system, Equipment. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10240002May 24, 2023Equipment, Electrical system. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10239957May 18, 2023Engine cooling. Water Quality When Mixed With Engine Coolant
• 10239948May 16, 2023Exterior lighting. License Plate LED Light Inoperative - Moisture Visible Within the Lens The customer may experience the following: ? There is a potential for water intrusion which over time could lead to an inoperable license plate lamp. Customers may comment on one or more of the following: ? License plate LED light is inoperable. ? Moisture in the license plate lamp housing.
• 10240030May 12, 2023Engine cooling. Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
• 10239855May 2, 2023Engine cooling. PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced.
• 10236969Apr 25, 2023Visibility (wipers, defrost, mirrors). Mirror
• 10236871Apr 20, 2023Electrical system. Ambient Temperature Sensor Servicing.
• 10236943Apr 19, 2023Electrical system, Equipment. Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect pop up box error or requires service message. ? Losing WiFi Hotspot streaming connection: internet data is not reliable. ? LED blinking on overhead console after ignition cycle. ? User is unable to setup the Charge schedule/Climate schedule events in Uconnect App (TBM is sending failure…
• 10236933Apr 15, 2023Equipment, Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10248047Feb 25, 2023Electrical system. Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? B1A7D-01 - Start Button - General Electrical Failure. This bulletin involves updating the RFHM module with the latest available software.
• 10248045Feb 25, 2023Exterior lighting. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
• 10234520Feb 25, 2023Electrical system. Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? B1A7D-01 - Start Button - General Electrical Failure. This bulletin involves updating the RFHM module with the latest available software.
• 10234518Feb 25, 2023Exterior lighting. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
• 10247906Feb 22, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use…
• 10234379Feb 22, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use…
• 10247955Feb 16, 2023Back-over prevention (rear camera). Uconnect Box Require Service Message
• 10234428Feb 16, 2023Electrical system. Uconnect Box Require Service Message
• 10247905Feb 14, 2023Back-over prevention (rear camera). ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10234378Feb 14, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10247995Feb 3, 2023Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 10234468Feb 3, 2023Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 10231806Jan 26, 2023Equipment. RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.
• 10231711Jan 6, 2023Equipment. Washer Light On And Will Not Turn Off After Adding Washer Solvent.
• 10229810Dec 15, 2022Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market.
• 10229748Dec 8, 2022Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 10230405Nov 10, 2022Electrical system. Telematic box module 2
• 10230407Nov 4, 2022Exterior lighting. Base Headlamp Bright, Base Headlamp Black
• 10227686Oct 21, 2022Wheels, Electrical system, Equipment. Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud…
• 10227712Oct 13, 2022Brakes. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 10227706Oct 11, 2022Body and structure. Power Liftgate Inoperative Or Intermittent Operation
• 10227701Oct 4, 2022Electrical system, Brakes. RFH Has Stored B1A7D-01 Start Button ? General Electrical Failure
• 10226007Sep 28, 2022Electronic stability control, Other or unknown. Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set
• 10225953Sep 28, 2022Electrical system, Engine cooling, Wheels, Equipment, Transmission and…. STARTER, Engine Prior to starter removal: 1. Inspect and check all connections to the starter motor solenoid a. Unplug and plug-in the T50 1-way connector as needed to verify the connection is good & tight and check for any bent pin in the connection. b. Inspect the T30 connection (i.e. B+ M8 threaded stud & nut) for tightness to assure cable ring terminal connection is secured and tight (use torque spec per…
• 10225369Aug 30, 2022Equipment. Ambient Temperature Sensor Servicing.
• 10225232Aug 30, 2022Equipment. Ambient Temperature Sensor Servicing.
• 10229513Aug 29, 2022Transmission and drivetrain. 8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
• 10229572Aug 19, 2022Body and structure. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

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