2011 Dodge Journey Technical Service Bulletins

162 technical service bulletins (TSBs) are on record for the 2011 Dodge Journey. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10058299Aug 13, 2015Electrical system, Equipment. On certain vehicles various issues pertaining to blank rear view camera screen, presets, intermittently skipped, greyed out heated seat, backwards going navigation icon, routing issues with fuel station, etc. Model 2011-12 charger, 300, journey.
• 10148918May 16, 2015Equipment. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: ? Audio muted after a cold start. This applies to all 2011 vehicles and only 2012 vehicles with software level earlier then 11.43.37. ? Phone…
• 10144868Mar 31, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10223599Feb 11, 2015Engine cooling. Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white…
• 10148593Jan 23, 2015Equipment. Poor GPS Signal Reception This bulletin involves the replacement of the original GPS antenna with a roof mount antenna to improve the Navigation performances. Customer may experience off route conditions due to degrading Navigation satellite signal available from GPS antenna placed in the I/P.
• 10148573Jan 7, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10229899Dec 15, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10221067Dec 15, 2014Exterior lighting, Fuel system. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10139897Dec 15, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10229945Oct 3, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
• 10139771Oct 3, 2014Engine cooling, Fuel system. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302…
• 10221015Sep 12, 2014Electrical system, Equipment. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and…
• 10139735Sep 12, 2014Equipment. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and…
• 10062148Sep 12, 2014Electrical system. Summary to be provided on a future date.
• 10139664Jun 10, 2014Fuel system, Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder…
• 10137040May 22, 2014Engine cooling. Hard Contact Knocking Noise In Engine Compartment Primarily While Turning Left This bulletin involves replacing the rear engine mount bracket. Hard contact knocking noise in the engine compartment caused by contact between the Rear Engine Mount Bracket and the fastener on the Power Transfer Unit (PTU). Noise heard primarily while turning left.
• 10062948May 22, 2014Engine. Summary to be provided on a future date.
• 10229871Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218783Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10217942Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10229873Apr 22, 2014Back-over prevention (rear camera). Hard Contact Knocking Noise In Engine Compartment Primarily While Turning Left
• 10218801Apr 10, 2014Visibility (wipers, defrost, mirrors). Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10217960Apr 10, 2014Visibility (wipers, defrost, mirrors). Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10139635Apr 10, 2014Equipment. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10136991Mar 7, 2014Equipment. RB5 RE2 RE6 RB6 RE3 RB4 Radio Enhancements This Bulletin involves updating the radio's software. A customer may experience one or move of the following: ? Fuel Station Routing issues. ? Heated Seat Greyed Out. ? Navigation Icon going backwards. ? Map Checksum Error.
• 10062149Mar 7, 2014Electrical system. Summary to be provided on a future date.
• 10136927Jan 30, 2014Steering, Electrical system. Cruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM). A customer may experience, no response or slow response to cruise control switch activations. Issues will be experienced by the customers that activate/press the switches in a very fast manner.
• 10062738Nov 21, 2013Electrical system. Summary to be provided on a future date.
• 10062739Oct 9, 2013Electrical system. Summary to be provided on a future date.
• 10215974May 8, 2013Equipment. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
• 10188669May 8, 2013Equipment, Electrical system. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
• 10136847May 8, 2013Equipment. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
• 10062160May 8, 2013Electrical system. Summary to be provided on a future date.
• 10129008Mar 20, 2013Equipment. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio).
• 10216395Feb 6, 2013Seats. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10140065Feb 6, 2013Engine cooling. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10138987Feb 6, 2013Engine cooling, Equipment. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10128948Feb 6, 2013Engine. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
• 10216393Feb 1, 2013Electrical system. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
• 10140063Feb 1, 2013Electrical system, Transmission and drivetrain. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
• 10138985Feb 1, 2013Equipment, Electrical system, Transmission and drivetrain, Vehicle speed control. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
• 10128946Feb 1, 2013Transmission and drivetrain. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
• 10062998Feb 1, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10216387Dec 11, 2012Electrical system, Fuel system. Fuel Gauge Will Not Read Full After Filling Up The Fuel Tank This bulletin involves replacing the fuel pump module. NOT find any Diagnostic Trouble Codes (DTC) for this condition.Replacement of the Fuel pump module will repair this concern.
• 10136492Dec 11, 2012Fuel system. Fuel Gauge Will Not Read Full After Filling Up The Fuel Tank This bulletin involves replacing the fuel pump module. NOT find any Diagnostic Trouble Codes (DTC) for this condition.Replacement of the Fuel pump module will repair this concern.
• 10128940Dec 11, 2012Electrical system, Fuel system. Fuel Gauge Will Not Read Full After Filling Up The Fuel Tank This bulletin involves replacing the fuel pump module. NOT find any Diagnostic Trouble Codes (DTC) for this condition.Replacement of the Fuel pump module will repair this concern.
• 10050639Dec 8, 2012Fuel system. Jeep: fuel gauge fails to register full after fuel tank has been filled. Fuel pump module needs to be replaced. Model 2011-2012 journey.
• 10216344Nov 29, 2012Exterior lighting, Transmission and drivetrain, Electrical system, Brakes…. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may indicate that their Malfunction Indicator Lamp (MIL) is illuminated. Upon further investigation the Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High has been set active or…
• 10136467Nov 29, 2012Electrical system, Transmission and drivetrain. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may indicate that their Malfunction Indicator Lamp (MIL) is illuminated. Upon further investigation the Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High has been set active or…
• 10128929Nov 29, 2012Transmission and drivetrain. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may indicate that their Malfunction Indicator Lamp (MIL) is illuminated. Upon further investigation the Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High has been set active or…

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