Dodge Journey Problems by Model Year
NHTSA recorded 5,294 consumer complaints across the 13 model years of the Dodge Journey (2008–2020) that have at least 5 complaints. 2009 has the most, with 1,433. Across all years, the part named most often is electrical system (2,088 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
Best and worst Journey years →
All Journey model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2020 | 66 | 40,000 | 1 | 116 | 0 · Fewer | Rising |
| 2019 | 102 | 55,000 | 1 | 119 | 0 · Fewer | Rising |
| 2018 | 237 | 26,000 | 6 | 139 | 51 · Typical | Rising |
| 2017 | 202 | 35,000 | 2 | 158 | 23 · Fewer | Stable |
| 2016 | 389 | 56,000 | 4 | 181 | 49 · Typical | Falling |
| 2015 | 554 | 56,858 | 6 | 223 | 77 · More | Falling |
| 2014 | 416 | 54,717 | 7 | 214 | 72 · More | Falling |
| 2013 | 353 | 72,000 | 4 | 248 | 39 · Typical | Falling |
| 2012 | 377 | 78,000 | 6 | 224 | 52 · Typical | Falling |
| 2011 | 169 | 64,800 | 4 | 162 | 22 · Fewer | Falling |
| 2010 | 988 | 72,000 | 3 | 54 | 74 · More | Falling |
| 2009 | 1,433 | 63,000 | 8 | 52 | 100 · More | Falling |
| 2008 | 8 | 91,000 | 0 | 33 | — | Not enough data |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Electrical system2,088 32%
- Brakes991 15%
- Engine950 15%
- Air bags639 9.9%
- Other or unknown635 9.8%
- Transmission and drivetrain497 7.7%
- Steering339 5.3%
- Seats308 4.8%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2016: “I was driving and my car suddenly wouldnt shift gears. Recently before that my car was in a body shop getting repaired due to a fender bender a couple months before. But I had no warning or no warning light come on til the car would no longer drive. Right before it stop driving it did rev high and then just stop driving never had any problems beofee this”
NHTSA complaint #11318871, filed 2020-03, 91,000 miles2010: “Driving down the road my car shut off on its own. I had to put the car in neutral to get it started again. This is not the first time it happens frequently. I found out that a recall on the ignition switch module had been repaired but it is still hepening so I feel the recall needs to be reopened. If it goes unfixed I fear it will cause a serious accident.”
NHTSA complaint #11318851, filed 2020-03, 93,000 miles2009: “The driver's side window switch will not operate the front windows or side mirrors but does operate the back windows. The air bag light is also illuminated on the instrument panel. I've been researching about the fault and found out there was a recall about the wiring harness. I need the proper paperwork or steps to get this problem and recall fixed. Thanks.”
NHTSA complaint #11321791, filed 2020-04, 135,000 milesOther Dodge models
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About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology