2014 Dodge Journey Technical Service Bulletins

214 technical service bulletins (TSBs) are on record for the 2014 Dodge Journey. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10159995Dec 16, 2015Body and structure. Part Description: Door Handle, Rear Exterior Issue Description: If the vehicle is in for rear door outside handle frozen and will not open for JC (Dodge Journey) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle.
• 10159994Dec 9, 2015Electrical system, Equipment. Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number.
• 10159954Nov 21, 2015Transmission and drivetrain, Electrical system. Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience the following symptom or conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code: ? U0140 - Lost…
• 10218111Nov 13, 2015Transmission and drivetrain. Powertrain System Improvements/Enhancements.
• 10218039Nov 13, 2015Equipment. This bulletin involves updating the radio control head software and navigation if equipped.
• 10215145Nov 13, 2015Electrical system, Transmission and drivetrain. Powertrain System Improvements/Enhancements.
• 10159937Nov 13, 2015Equipment, Electrical system. Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only) (Software has been…
• 10159933Nov 13, 2015Equipment, Transmission and drivetrain. Flash: 2.4L, 3.6L Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release: Vehicles equipped with a 2.4L engine (sales code ED3 or ED7). ? U0140 - Lost Communication With Body Control Module. Attempting to clear the DTC may…
• 10074928Nov 13, 2015Electrical system. Summary to be provided on a future date.
• 10217377Oct 28, 2015Transmission and drivetrain. Part Description: Continental RHA/REB CTP 4.3" Issue Description: Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The RHA/REB radios have a seperate display called the Integrated Center Stack (ICS) provided by Alpine. If attempting to replace the ICS, do not order a radio part number. Instead, order p/n Z5064976A$ for an exchange or 05064976A$ for a new part replacement
• 10216139Oct 28, 2015Electrical system, Equipment. Part Description: Continental RHA/REB CTP 4.3" Issue Description: Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The RHA/REB radios have a seperate display called the integrated Center Stack (ICS) provided by Alpine. If attempting to replace the ICS, do not order a radio part number. Instead, order p/n Z5064976A$ for an exchange or 05064976A$ for a new part replacement
• 10151720Oct 28, 2015Equipment. Part Description: Continental RHA/REB CTP 4.3" Issue Description: Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The RHA/REB radios have a seperate display called the Integrated Center Stack (ICS) provided by Alpine. If attempting to replace the ICS, do not order a radio part number. Instead, order p/n Z5064976A$ for an exchange or 05064976A$ for a new part replacement
• 10217383Oct 1, 2015Transmission and drivetrain. Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience the following symptom or conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code: ? Garage shift…
• 10217359Oct 1, 2015Electrical system, Equipment. Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number.
• 10216145Oct 1, 2015Transmission and drivetrain, Equipment, Electrical system. Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience the following symptom or conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code: ? Garage shift…
• 10216121Oct 1, 2015Equipment, Electrical system. Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number.
• 10151726Oct 1, 2015Transmission and drivetrain. Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience the following symptom or conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code: ? Garage shift…
• 10151702Oct 1, 2015Electrical system, Equipment. Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number.
• 10058840Oct 1, 2015Equipment. 2014 chrysler town & country; dodge grand caravan; dodge journey: malfunction indicator lamp illuminated. Procedure on selectively erasing and reprogramming the powertrain control module with new software
• 10148659Sep 5, 2015Visibility (wipers, defrost, mirrors). Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.
• 10148964Aug 11, 2015Equipment. Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank(Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only)(Software has been…
• 10058296Aug 11, 2015Equipment, Electrical system. Certain vehicles are experiencing screen lock up on navigation or display blank, radio will reset, intermittently, not able to dial phone from radio but can dial phone, translation for asian language added, after disconnection phone, fails to connect phone, etc. Model 2013-14 charger, chrysler 300, journey.
• 10148961Aug 8, 2015Equipment. RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Incorrect symbols displayed when entering destination using QWERTY keyboard (Software has been updated to better address…
• 10148960Aug 7, 2015Engine. 3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.
• 10058301Aug 7, 2015Engine. Various vehicles are experiencing loss of oil, and possibly an oil leakage pooling in engine valley and possibly need replacing oil filter housing. Model 2014.
• 10150533Apr 15, 2015Electrical system, Transmission and drivetrain. Flash: 2.4L, 3.6L Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release: Vehicles equipped with a 2.4L engine (sales code ED3 or ED7). ? Charging system duty cycle enhancement to improve starting performance in low ambient…
• 10144868Mar 31, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10144866Mar 31, 2015Equipment, Electrical system. Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Improve AM/FM radio reception. (This only applies to 2013 or 2014 vehicles with RE6, RB6 radios located in Dubai). ? Intermittently the radio may reset. ? Radio display screen shows ?Test Mode?…
• 10144865Mar 31, 2015Equipment, Steering, Electrical system. RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. ? Incorrect symbols displayed when entering destination using QWERTY keyboard. ? Navigation feature lockout disable. ? Navigation system resets intermittently. ? Translation…
• 10144834Mar 11, 2015Tires. Flash: Service Tire Pressure System Message This bulletin involves updating the Tire Pressure Module (TPM) software and performing a Misc-function routine. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): ? C151D - Tire Pressure Sensor Location Undetermined. ? C1581 - Front/Rear…
• 10144804Mar 4, 2015Electrical system. Flash: Intrusion Transceiver Module Enhancements This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. ITM may lose the ability to store trigger history.
• 10148593Jan 23, 2015Equipment. Poor GPS Signal Reception This bulletin involves the replacement of the original GPS antenna with a roof mount antenna to improve the Navigation performances. Customer may experience off route conditions due to degrading Navigation satellite signal available from GPS antenna placed in the I/P.
• 10148573Jan 7, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10231992Nov 14, 2014Electrical system, Transmission and drivetrain. 2.4L, 3.6L Powertrain System Improvements/Enhancements
• 10218204Nov 14, 2014Electrical system, Transmission and drivetrain. Flash: 2.4L, 3.6L Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release:Vehicles equipped with a 2.4L engine (sales code ED3 or ED7). Charging system duty cycle enhancement to improve starting performance in low ambient…
• 10139837Nov 14, 2014Transmission and drivetrain. Flash: 2.4L, 3.6L Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release:Vehicles equipped with a 2.4L engine (sales code ED3 or ED7). Charging system duty cycle enhancement to improve starting performance in low ambient…
• 10063289Nov 14, 2014Electrical system. Summary to be provided on a future date.
• 10229957Oct 30, 2014Transmission and drivetrain, Electrical system. Improved High Altitude Performance
• 10139815Oct 30, 2014Transmission and drivetrain. Flash: Improved High Altitude Performance This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may complain of less then desired engine performance at high altitude.
• 10063748Oct 30, 2014Electrical system. Summary to be provided on a future date.
• 10229952Oct 8, 2014Engine cooling. Intermittent Extended Crank, Long Crank Time.
• 10139780Oct 8, 2014Engine cooling. Intermittent Extended Crank, Long Crank Time. This bulletin involves inspecting the Bank 1 Camshaft Position Sensor serial number and if necessary, replacing the sensor. A small number of customers may experience an intermittent 1 to 5 second extended crank condition when starting their vehicle. No DTCs will be present when this occurs.
• 10062153Aug 15, 2014Equipment. Summary to be provided on a future date.
• 10139689Aug 8, 2014Electrical system. Flash: RE9 Radio Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: Navigation screen locks up or display will be blank. Navigation feature lockout disable. Navigation system resets intermittently. Translation improvements/corrections. System consistency and operational improvements for menu selections…
• 10062711Aug 8, 2014Electrical system. Summary to be provided on a future date.
• 10217709Jul 15, 2014Electrical system, Equipment, Engine cooling. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10141224Jul 15, 2014Engine. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10139662Jun 6, 2014Engine cooling. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10056046Jun 6, 2014Engine. On some model vehicles and jeeps, (my 2013-2014)malfunction indicator lamp (mil) illuminates and diagnostic trouble code (dtc) is set regarding engine oil pressure sensor circuit.
• 10137040May 22, 2014Engine cooling. Hard Contact Knocking Noise In Engine Compartment Primarily While Turning Left This bulletin involves replacing the rear engine mount bracket. Hard contact knocking noise in the engine compartment caused by contact between the Rear Engine Mount Bracket and the fastener on the Power Transfer Unit (PTU). Noise heard primarily while turning left.

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