Skip to content
Other or unknownPart report

2002 Dodge RAM 2500 Other or unknown Problems

Complaints
15about this part
Share
10%of 155 total for the year
Median mileage
82,475miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 15 complaints about the other or unknown of the 2002 Dodge RAM 2500, 10% of the 155 complaints for this model year. Where a mileage was given, the median is 82,475 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The dashboard has literally broken into pieces and shards 3 years after we purchased the truck. It is a very dangerous situation as we have great concerns for the safety of those driving and/or riding in the vehicle. The shards are very sharp and could either puncture the airbag or cause harm to an individual in the event of an accident. There are many vehicles within a period of years made by this manufacturer that have all had this similar issue. It is obviously due to a defect in the plastic used in the dashboards and the manufacturer has not offered a recall for this real safety issue. …”

NHTSA complaint #10948163, filed 2017-01, 30,000 miles

“I have a 2002 Dodge pickup that the dash is cracked. A piece of it has fallen into the dash. I'm concerned that it will collapse and cut into the wires in my dash.”

NHTSA complaint #10189921, filed 2007-05, 90,000 miles

“Truck garage kept for 10 of its 14 years. Current mileage 2017 = 90,000. Aug 2014 dash board began to crack and fall apart - truck had only 79,950 miles! Plastic pieces fall into dash holes and get stuck under dash amongst steering wheel, electrical wires/controls, etc. Plastic pieces can fall at any time whether in motion or stationary.”

NHTSA complaint #10969799, filed 2017-03, 79,950 miles

“Dashboard has started cracking and sharp pieces of plastic have become loose creating a potential for them to become projectiles in the event of an accident. Seems most of the plastic trim pieces are brittle inside the vehicles passenger cabin.”

NHTSA complaint #11255680, filed 2019-09, 85,000 miles

“Dash started cracking in 2009 and pieces are falling off. The cracked dash and loose pieces are dangerous and could cause serious bodily harm if I was in an accident. There should have been a recall on this issue years ago.”

NHTSA complaint #10928510, filed 2016-11, 120,000 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2012145%
201162%
2010136%
200963%
2008103%
200762%
2006122%
200572%
200492%
2003355%
20021510%
2001368%
2000147%
1999217%
199894%
1997105%
199672%
199593%
199411%

Other parts of the 2002 Dodge RAM 2500

Body and structure
40 complaints
Fuel system
24 complaints
Steering
20 complaints
Transmission and drivetrain
19 complaints
Suspension
14 complaints
Brakes
13 complaints
Tires
9 complaints
Engine cooling
8 complaints
Air bags
6 complaints
Vehicle speed control
5 complaints
Wheels
5 complaints
Electrical system
4 complaints

← All problems reported for the 2002 Dodge RAM 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology