2002 Dodge RAM 2500 Body and structure Problems
- Complaints
- 40about this part
- Share
- 26%of 155 total for the year
- Median mileage
- 62,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 40 complaints about the body and structure of the 2002 Dodge RAM 2500, 26% of the 155 complaints for this model year. Where a mileage was given, the median is 62,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I noticed a crack in my dash (about 2 ) and the felt weak and spongy. After a couple of month I notice the crack grown across the dash (about 24 ) and felt really week. After 5 months from the initial crack the whole dash has fell apart into large chunks and now there is no dash left exposing all the components under it. I regularly cleaned and treated the dash with dash protective products but did not prevent condition.”
NHTSA complaint #10578898, filed 2014-04, 78,148 miles“My 2002 Dodge RAM 2500 pickup dash board is disintegrating. It has been well taken care of and I have not used any solvents or products on it for cleaning other than soap and water. I also have a 1999 Dodge ram that did the exact same thing.it is a disgrace. Pieces were nearly swallowed by my young child!”
NHTSA complaint #10370302, filed 2010-12, 73,000 miles“Dash started to crack. Now I have a large hole in the dash, several cracks and a small hole in the dash. I also have holes and cracks in the bezel. It is a shame Dodge is not replacing the dash. I have a 74 camaro and the dash is not cracked, have a few 95 chevys, a 95 buick, 99 chevy in my family and none of them have the issues with the dash. This is a issue with just about every Dodge ram owner of the same year!”
NHTSA complaint #10435473, filed 2011-11, 62,000 miles“I have a 1997 Dodge ram pu with the dashboard falling apart thought it was just normal wear and tear until I inherited my father's 2002 Dodge ram diesel pu. I noticed a couple of years ago his truck's dashboard was cracking but did not realize the extent until I received the truck last year. The dashboard on both my trucks are in terrible condition with gaping holes in each. Both have exposed wiring that you can see from just looking at them.”
NHTSA complaint #10273248, filed 2009-06, 40,000 miles“I own a 2002 Dodge RAM 2500 cummins diesel pickup. This is the previous body style that ran from 1994 to 2002 in the 2500 and 3500 trucks. When I switch from high beams to low beams, the lights shut off completely. It is extremely dangerous to have your lights go out at highway speeds with oncoming traffic. I have heard of many other complaints from owners of these trucks. Why is there no recall on this safety issue?”
NHTSA complaint #10189420, filed 2007-05, 62,000 milesRelated service bulletins
- 10175743Apr 30, 2020Disinfectant Solution Recommended for COVID-19
- 10220101Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169245Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10139596Sep 3, 2014Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are…
- 10139595Sep 3, 2014Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2012 | 8 | 3% |
| 2011 | 5 | 2% |
| 2010 | 7 | 3% |
| 2009 | 4 | 2% |
| 2008 | 4 | 1% |
| 2007 | 11 | 3% |
| 2006 | 8 | 1% |
| 2005 | 10 | 2% |
| 2004 | 35 | 6% |
| 2003 | 146 | 22% |
| 2002 | 40 | 26% |
| 2001 | 181 | 39% |
| 2000 | 56 | 27% |
| 1999 | 53 | 17% |
| 1998 | 22 | 10% |
| 1997 | 11 | 5% |
| 1996 | 13 | 4% |
| 1995 | 9 | 3% |
| 1994 | 13 | 8% |
| 1993 | 4 | 10% |
| 1992 | 1 | 3% |
Other parts of the 2002 Dodge RAM 2500
24 complaintsSteering
20 complaintsTransmission and drivetrain
19 complaintsOther or unknown
15 complaintsSuspension
14 complaintsBrakes
13 complaintsTires
9 complaintsEngine cooling
8 complaintsAir bags
6 complaintsVehicle speed control
5 complaintsWheels
5 complaintsElectrical system
4 complaints
← All problems reported for the 2002 Dodge RAM 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology