2011 Dodge RAM 5500 Technical Service Bulletins

204 technical service bulletins (TSBs) are on record for the 2011 Dodge RAM 5500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10149015Aug 15, 2015Fuel system. Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
• 10149026Aug 14, 2015Brakes. Inspection and Return: Brake Rotor - PN 68188899AA
• 10149014Aug 14, 2015Exterior lighting. Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to [email protected]. Thank you.
• 10149013Aug 13, 2015Equipment. Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
• 10149025Aug 12, 2015Brakes. Inspection and Return: Brake Rotor - PN 04779712AA
• 10149012Aug 12, 2015Transmission and drivetrain. Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD…
• 10149011Aug 11, 2015Engine. Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130.
• 10149010Aug 10, 2015Engine cooling. Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to [email protected]~ To Retrieve Marks Data on WiTech:~…
• 10149009Aug 9, 2015Vehicle speed control. Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
• 10149008Aug 8, 2015Electrical system. Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
• 10149007Aug 7, 2015Equipment. Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit…
• 10149024Aug 6, 2015Wheels, Equipment. Return: Molding Kit - Wheel Lip Opening
• 10149006Aug 6, 2015Engine cooling. Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex…
• 10149005Aug 5, 2015Steering. Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
• 10149004Aug 4, 2015Engine, Engine cooling. Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair.
• 10149003Aug 3, 2015Engine cooling, Equipment. Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
• 10149002Aug 2, 2015Seats. Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
• 10149000Aug 1, 2015Seats. Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
• 10148946Aug 1, 2015Equipment. Warranty Operations Newsletter Volume 1, Issue 6
• 10057948Mar 1, 2015Engine cooling. This tsb contains an owner notification letter. See document search button for owners letter. Fiat chrysler 2011-2012 ram truck cab chassis (3500 series), (4500/5500 series). The coolant hose bundles for the def and all hose clamps related must be replaced.
• 10223599Feb 11, 2015Engine cooling. Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white…
• 10229900Dec 15, 2014Brakes. Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle.
• 10221068Dec 15, 2014Back-over prevention (rear camera), Brakes. Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle.
• 10139898Dec 15, 2014Brakes. Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle.
• 10061866Dec 15, 2014Brakes. Summary to be provided on a future date.
• 10064541Sep 19, 2014Engine cooling. Summary to be provided on a future date.
• 10139680Aug 1, 2014Equipment. STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
• 10229871Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218783Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10217942Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10063268Mar 12, 2014Engine. Summary to be provided on a future date.
• 10064542Dec 3, 2013Engine cooling. Summary to be provided on a future date.
• 10062142Aug 14, 2013Equipment, Electrical system. Summary to be provided on a future date.
• 10216003May 22, 2013Brakes, Electrical system, Equipment. Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2.
• 10215990May 22, 2013Engine cooling. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
• 10188698May 22, 2013Electrical system, Equipment. Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2.
• 10188685May 22, 2013Equipment, Engine cooling. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
• 10215820Apr 24, 2013Steering, Equipment. For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)
• 10188653Apr 24, 2013Equipment, Electrical system, Steering. For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)
• 10129008Mar 20, 2013Equipment. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio).
• 10052216Mar 14, 2013Electrical system, Engine. Dodge: bulletin providing information on the selective erasing and reprogramming of engine control module (ecm) with new software. Models 2011 ram cab chassis.
• 10139005Feb 28, 2013Equipment, Engine cooling. MIL Illumination Due To P1C56 - NOx Sensor Intermittent - Bank 1 Sensor 2 This bulletin involves verifying excessive Diesel Exhaust Fluid (DEF) deposits in the decomposition tube collected and if present, replacing the Catalytic Converter Shield with a ?clam shell?
• 10068558Feb 28, 2013Equipment. Summary to be provided on a future date.
• 10064532Feb 28, 2013Engine. Summary to be provided on a future date.
• 10062107Feb 28, 2013Electrical system. Summary to be provided on a future date.
• 10216418Feb 13, 2013Wheels, Engine cooling. 68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
• 10216423Feb 7, 2013Transmission and drivetrain. Advanced Field Action Communication ? N0802072013 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2009 through 2012 model year: (DS) Ram Truck (ND) Dodge Dakota (HB) Dodge Durango (HG) Chrysler Aspen NOTE: All of the above involved vehicles are equipped with a Chrysler 9.25? rear axle (sales code DRB) or C235 rear axle (sales code DRN). The above vehicles may have been built with a rear axle…
• 10216348Nov 29, 2012Other or unknown, Fuel system. Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
• 10136471Nov 29, 2012Equipment, Fuel system. Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
• 10044849May 1, 2012Electrical system. Dodge: see document search button for owner letter. During truck assembly, the batteries may have been damaged and developed a crack that may leak electrolyte and /or shorten battery life.

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