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SteeringPart report

2002 Dodge RAM Quad Cab Steering Problems

Complaints
23about this part
Share
11%of 206 total for the year
Median mileage
51,840miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 23 complaints about the steering of the 2002 Dodge RAM Quad Cab, 11% of the 206 complaints for this model year. Where a mileage was given, the median is 51,840 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I had to replace the steering rack and all its components at only 54,000 miles on a 2002 Dodge ram 1500. I looked into this and this is a very common thing to happen, and it should not be happening at such low mileage, some as low as 20,000 miles! I think Dodge needs to look into this and find out why it is falling apart so soon, and possibly issue a recall and a reimbursement for those of us who already spent the 1100 to fix it!”

NHTSA complaint #10183063, filed 2007-02, 54,000 miles

“I have a 2002 Dodge ram 1500 quad cab 4x4, very well maintained and was never abused. About 8 months ago I noticed a crack on the dashboard on the passenger side. Within several months one crack had grown to 6 cracks. Then about 1 month ago the air would not flow through the dash vents anymore. In order to find out the problem I had to remove the dash board to get the heat and air system. When I removed the dash board it crumbled into about 20 pcs. Upon inspection of the air problem I found out the blend door that controls the air to the dash was broken. Seems this is a problem. …”

NHTSA complaint #10361536, filed 2010-10, 88,470 miles

“My 2002 Dodge Ram Quad Cab pickup has 49,000 miles on it. I recently brought it in to get an alignment and brakes checked, when the service writer informed my that my rack and pinion steering was leaking. 49,000 miles! If the steering is lost, the consequences could be serious, and even fatal. I called Dodge corporate for out of warranty assistance, and after sitting on hold for 30 minutes, they came back to tell me because of procedure, they will not be able to help me. The cost to fix this is $675 parts and labor. …”

NHTSA complaint #10138014, filed 2005-09, 49,680 miles

“Truck bounces out of control when hitting small and large bumps in the road. Loss of steering control and very dangerous. Also, truck pulls to the right constantly. I was told by the dealer in waterville maine, that this is normal for a 4x4. Every time I bring it in for service, I complain, but I'm made to feel like it's all in my head. Once they replaced the rack, and tried new tires, but it made no difference. Under no circumstances can I release the steering wheel, and I'm hyperviglent of every approaching bump. …”

NHTSA complaint #10032603, filed 2003-08, 1 miles

“Currently own a 2002 Dodge Ram Quad Cab. I have had numerous problems with my truck. I myself have also experienced the same problems with the transmission jerking as well as the vehicle completely shutting off when idling (and not even at long periods of time). At times when putting into reverse, the vehicle will not move at all and I have to completely shut off the truck and restart it to get it to move. I haven't had it reported at the dealer yet because they will be unable to duplicate. Just noticed a problem with my rear taillights. …”

NHTSA complaint #10058858, filed 2004-02, 10,000 miles

Steering: other model years

YearComplaintsShare of year
2003119%
20022311%
200187%

Other parts of the 2002 Dodge RAM Quad Cab

Body and structure
68 complaints
Electrical system
25 complaints
Engine cooling
22 complaints
Brakes
18 complaints
Suspension
17 complaints
Transmission and drivetrain
17 complaints
Other or unknown
13 complaints
Air bags
9 complaints
Visibility (wipers, defrost, mirrors)
9 complaints
Fuel system
8 complaints
Exterior lighting
7 complaints
Tires
6 complaints

← All problems reported for the 2002 Dodge RAM Quad Cab

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology