2002 Dodge RAM Quad Cab Body and structure Problems
- Complaints
- 68about this part
- Share
- 33%of 206 total for the year
- Median mileage
- 75,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 68 complaints about the body and structure of the 2002 Dodge RAM Quad Cab, 33% of the 206 complaints for this model year. Where a mileage was given, the median is 75,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I just purchased a 2002 Dodge 1500 quad cab and about a week after I bought it the dash has cracked in 3 different places from windshield to front of dash. I was cleaning the dash and did not see one of the cracks and cut my hand on it. They have very sharp edges on them. At this time I have not repaired it.”
NHTSA complaint #10384056, filed 2011-02, 96,500 miles“Dash on 2002 1500 Dodge quadcab bought new in 2003 has been cracking for more than 3 years. The dealer knows it is a problem but the factory is in denial. Now it is causing electrical problem. My light have gone out suddenly. My alarm wiring was cut by the dash and the engine shut off. The speaker have been ruined. It is now becoming a safety issue.”
NHTSA complaint #10225497, filed 2008-04, 32,000 miles“The dashboard on my 2002 Dodge ram 1500 pickup is cracked in multiple places and some of the grill pieces that cover the defroster ducts have fallen into the ducts. The truck is only 5 years old and I am the only owner. I have friends that have fords and chevy's from the same year or earlier and their dashboard isn't cracking in such a way.”
NHTSA complaint #10234691, filed 2008-07, 77,000 miles“I have a 2002 Dodge ram 1500 quad cab 4x4 and my dashboard is cracking and looking like a jigsaw puzzle. It started with one crack at the window area and now they are all over the dash. I haven't done anything to cause this to happen, it just cracks and keeps cracking.”
NHTSA complaint #10419741, filed 2011-08, 100,000 miles“This 6 year old Dodge truck has developed three cracks in the dashboard that run from the front to the back. I believe that the function of my air bags may be affected in a crash due to these cracks. Dodge has indicated that there is no defect in this part and I am responsible for any and all repairs.”
NHTSA complaint #10235034, filed 2008-07, 64,000 milesRelated service bulletins
- 10175743Apr 30, 2020Disinfectant Solution Recommended for COVID-19
- 10220101Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169245Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10220995Sep 3, 2014Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are…
Body and structure: other model years
Other parts of the 2002 Dodge RAM Quad Cab
25 complaintsSteering
23 complaintsEngine cooling
22 complaintsBrakes
18 complaintsSuspension
17 complaintsTransmission and drivetrain
17 complaintsOther or unknown
13 complaintsAir bags
9 complaintsVisibility (wipers, defrost, mirrors)
9 complaintsFuel system
8 complaintsExterior lighting
7 complaintsTires
6 complaints
← All problems reported for the 2002 Dodge RAM Quad Cab
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology