2020 Ducati Multistrada Technical Service Bulletins

47 technical service bulletins (TSBs) are on record for the 2020 Ducati Multistrada. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11000952Apr 11, 2024Engine, Wheels, Fuel system. Tips & Tricks Revision 07 Summary. Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA – part no. 96680491A. All V4 models-Possible lubrication problem on primary idle wheel.
• 10252480Mar 27, 2024Electrical system, Equipment. Tips & Tricks Revision 05 Summary. Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices
• 10252476Mar 15, 2024Engine cooling. Tips & Tricks Revision 04 Summary. Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.
• 10251272Feb 29, 2024Vehicle speed control, Body and structure, Engine cooling. Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.
• 10251269Feb 26, 2024Fuel system, Engine cooling, Suspension, Exterior lighting. Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, scheduled maintenance update.
• 10249815Jan 18, 2024Suspension. Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
• 10248120Dec 19, 2023Brakes. Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
• 10246283Nov 14, 2023Body and structure, Engine cooling, Electrical system. Tips & Tricks Summary Rev. 16 Summary: Applicability: Multistrada-Orientation of the side stand springs, and the configuration of aluminum side panniers. Panigale-Wrong mileage deadline on service warning panel. All Models-Final drive chain oxidation.
• 10244785Oct 26, 2023Seats, Engine cooling. Tips & Tricks Summary Rev. 15 Summary: Applicability: Multistrada. Availability and characteristics of a particular racing exhaust, and possible abnormal play of passenger seat.
• 10244783Oct 17, 2023Brakes. Rear Brake System Update Summary. Applicability: All Models. This service repair bulletin provides a quick reference table for available rear brake updates. It replaces and cancels service bulletin SRV-SRB-23-051 published on 09/27/2023.
• 10243566Sep 28, 2023Electrical system, Engine cooling, Wheels. Tips & Tricks Summary Rev. 13 Summary: Applicability: Incorrect evaluation of the wear condition of front wheel bearings, and Error C1134 – High DRL temperature (update) for the Multistrada. Melting of coolant distributor due to engine overheating for all models.
• 10243562Sep 15, 2023Brakes. Checking Surface Wear on the Front Brake Caliper Connection Hose. Applicability: Multistrada 1200 MY 2010-2014 (all versions)' Multistrada 1200 MY 2015-2018 (all versions); Multistrada 1260 MY 2018-2020 (all versions). This service repair bulletin informs dealers and service managers that a potential exists for front brake hose surface wear in the applicable models. It goes on to inform that the cause is incorrect…
• 10241593Aug 8, 2023Engine cooling, Electrical system. Tips & Tricks Summary Rev. 12 Summary: Various DTC, DWC, DQS, BSD, Cruise Control warning lights illuminating on the Multistrada. Surface damage of oil sump for the Streetfighter V4 and new upper chain sliding shoe and adhesive neoprene pad for the Streetfighter V2. New engine ECU calibration for DP1 exhaust system for all models.
• 10241592Aug 3, 2023Body and structure, Wheels, Electrical system, Fuel system, Engine cooling. Tips & Tricks Summary Rev. 11 Summary: Improvement of graphics matching between tank cover and fuel tank for the Multistrada V4 Rally. Improvements to wheel rim protections for the Diavel V4. Possible slight contact of rear tire with auxiliary fuel tank bottom for the Desert X. Rear wheel nut color info for the Streetfighter V4 Lamborghini. Instructions for final drive chain replacement on all models.
• 10240321Jul 31, 2023Engine cooling, Electrical system, Body and structure, Brakes. Tips & Tricks Summary Rev. 10 Summary. water radiator electric fan motors replacement, BBS fuse replacement and BBS software updates for the Diavel; new brake fluid reservoir bracket part number for the Panigale; water pump gear oil seal deficiency, and modifying the tightening torque of the foot peg holder plate and stand support fixing screws for a all models.
• 10240317Jul 25, 2023Engine cooling, Seats, Fuel system, Vehicle speed control, Electrical system. Tips and Tricks Revision 9 Summary. Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal deficiency for a all models.
• 10240308Jul 17, 2023Brakes. Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex…
• 10240311Jul 13, 2023Engine cooling, Transmission and drivetrain. Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the…
• 10240307Jul 10, 2023Engine cooling. Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.
• 10238475Jun 16, 2023Engine cooling. Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.
• 10238477Jun 6, 2023Electrical system, Engine cooling, Body and structure, Brakes, Vehicle speed…. Tips and Tricks Revision 7 Summary. Range and motor error codes for the Multistrada; assembly procedure of the brake caliper mounting plate when refitting the rear wheel for the Monster; oil seal install instructions on dry clutch housing for the Panigale; and timing layshift seal removal for a all models.
• 10237193May 16, 2023Engine cooling. Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
• 10237196May 8, 2023Engine cooling, Electrical system, Fuel system. Tips & Tricks Summary Rev. 06 Summary. Turn-by-Turn pictogram indications while using “Rally” Riding mode and auxiliary tank installation instructions for Desert X; and exhaust manifold discoloration for all models.
• 10237194May 3, 2023Engine cooling, Fuel system, Electrical system. Tips and Tricks Revision 4 Summary. Preload range error code, possible incorrect assessment of the cause of an engine oil seepage from the generator cover, and information on aluminum tank cover for the Multistrada; riding Mode indication flashing for the Scrambler.
• 10237195May 2, 2023Fuel system, Electrical system, Suspension. Tips and Tricks Revision 5 Summary. Ducati Connect and Sygic app improvements for the Multistrada; possible contact between left rear subframe cover & rear shock absorber for the Panigale; fuel tank tabs information for the Streetfighter.
• 10235390Apr 28, 2023Fuel system, Exterior lighting. Tips & Tricks Summary Rev. 03.Fuel transfer for Desert X, and headlight replacement for all models.
• 10235388Apr 4, 2023Body and structure, Wheels, Fuel system. Tips & Tricks Summary Rev. 02. Front mudguard update for Desert X; installation of the center stand for the Multistrada V4, aluminum fuel tank corrugations for all models, and cosmetic defects or transport damage on carbon rims in all models.
• 10233729Mar 10, 2023Vehicle speed control, Electrical system, Steering, Body and structure. Tips & Tricks Summary Rev. 01. Error code for Multistrada V4; ion battery indications and precautions, possible clutch slippage, and possible variations in foot peg areas for Desert X, and possible steering damper noise in all models.
• 10225790Oct 28, 2022Fuel system, Electrical system, Engine cooling. Tips and Tricks Summary Rev.16. Indications for heat exchanger after removal in Panigale, and Streetfighter, V2 models; initial battery activation precautions for all models; and guidelines for fuel tank and injector pipe replacement in Panigale, and Streetfighter, V4 models.
• 10222407Sep 23, 2022Brakes. Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke.
• 10222411Sep 14, 2022Fuel system, Electrical system. Tips and Tricks Summary Rev.13. Applicability: All Models. This bulletin summarizes latest tips and tricks concerning Desert X turn-by-turn function; Multistrada fuel tank cap cover, canister purge valve error code, and possible generator malfunction; and immobilizer instrument panel error on all models.
• 10219283Aug 5, 2022Engine cooling. CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for the subject units. The bulletin also provides affected VIN information and service solution. This document has been redacted for sensitive pricing information.
• 10217038Jul 18, 2022Brakes. Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-22-029 published on 06/17/2022.
• 10217041Jul 12, 2022Electrical system. Tips and Tricks Summary Rev.10. Applicability: Multistrada. This bulletin provides instructions for correct bike battery charging and maintenance procedure.
• 10213042May 25, 2022Vehicle speed control, Fuel system, Engine cooling, Electrical system. Tips & Tricks Rev 07 - Applicability: Multistrada V4. ABS Wiring Positioning, Thermostatic Valve Revision, Gearchange Pedal Height Adjustment, and Fuel Level Indication information.
• 10213041May 2, 2022Engine cooling, Brakes. Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
• 10209663Mar 14, 2022Electrical system. Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this…
• 10209665Mar 2, 2022Brakes, Electrical system, Engine cooling. Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake…
• 10208536Feb 4, 2022Engine cooling, Body and structure. Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39, Possible oxidisation of windscreen retaining screws.
• 10203826Nov 18, 2021Visibility (wipers, defrost, mirrors), Equipment, Body and structure. Tips & Tricks. Applicability: Multistrada V4 (All Models All Yrs), P.33-Installing the RH and LH side cowlings during Product Delivery Inspection. Panigale MY2021-2022, P.42-Rear-view mirror upgrade.
• 10203083Oct 26, 2021Seats, Engine cooling, Electrical system. Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlighting problems, P. 31-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY…
• 10200858Aug 18, 2021Equipment. Side Pannier Sliding Shoe Replacement Multistrada 1200, MY 2015-2017 (all versions);1260 MY 2018-2020 (all versions); 950 MY 2017-2021 (all versions). This service bulletin informs dealers and service managers of the potential for the Givi side panniers to be manually opened, even when the lock is engaged. The bulletin further informs on the solution implementation for production units, and a service solution for…
• 10190054Mar 30, 2021Equipment, Engine cooling, Electrical system. Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging & transport to engines and accessories, to cosmetic issues.
• 10190055Mar 2, 2021Equipment, Electrical system, Suspension, Tires. Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.
• 10188299Feb 23, 2021Equipment, Engine. Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder engine. The purpose is to provide more comprehensive data to enable a better diagnosis of the situation. The referenced questionnaire is attached as an editable…
• 10173096Mar 19, 2020Equipment, Electrical system. Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also…
• 10173522Mar 5, 2020Engine cooling. Cylinder Head Gasket Update - Applicability: Multistrada 1260 Model Year 2018 - 2020 (all versions); XDiavel Model Year 2016 - 2020 (all versions). This service bulletin provides dealers and service managers with part number and specification differences between the former model engines requiring the Klinger type cylinder head gaskets, and the current engines requiring the new Victor Reinz gaskets. It also explains…

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