2013 Ford C-MAX Hybrid Technical Service Bulletins

46 technical service bulletins (TSBs) are on record for the 2013 Ford C-MAX Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10177123Jun 30, 2020Equipment, Transmission and drivetrain. Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park. This may be due to the differential side bearings and/or the transfer…
• 10175895May 18, 2020Seats, Body and structure. Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure…
• 10164508Aug 9, 2019Visibility (wipers, defrost, mirrors). Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found…
• 10058088Jul 20, 2015Electrical system. This tsb contains an owner letter. See document search button below. Bulletin information involving 2013-2014 modelyear c-max hybrid electric vehicles software update. Some of the vehicles , certain electronic control modues may not time out or power down correctly when vehicle is not in use. *lj updated 08/20/2015
• 10057834Jul 1, 2015Visibility (wipers, defrost, mirrors). Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
• 10058266May 18, 2015Electrical system. Tsb contains owner notification letter. Select document search button below. Ford 2013-2014 c-max hybrid: customer satisfaction program regarding 12volt battery test and module software update.
• 10058094Nov 26, 2014Electrical system. This tsb contains owners letter. See document search button. Ford my/ford lincoln 2011-2014 model year vehicles equipped with sync and myford/my lincoln touch. Warranty extension covering accessory protocol interface module software and hardware.
• 10058109Sep 16, 2014Electrical system. Ford: after four wheel flat towing behind recreational vehicle, vehicle may experience discharged of 12 volt battery and/or service advance trac cluster message. Model 2013-14 c-max hybrid or energi.
• 10057866Sep 1, 2014Equipment. Ford: potential driving issues occur when using aftermarket devices for vehicles with smart data link connector (sdlc) and to check for aftermarket devices and disconnect them from data link connectors and retest for codes prior to diagnostics. Model 2012-14 focus electric, 2013-14 c-max hybrid/energi.
• 10056697Aug 27, 2014Electrical system. Ford: see document search button for owner letter. On some vehicles, the 12 volt battery is experience a discharge and to correct this issue, a service procedure has been provided. Model 2013-14 c-max.
• 10056699Aug 18, 2014Engine. Ford: an intermittent noise is heard mostly at specific speeds, rpm ranges, and vehicle loads, when engine is running and noise is loud, low frequency, and droning powertrain type, while driving up a grade or hill. Model 2013-14 c-max.
• 10055363Mar 1, 2014Brakes, Tires. Ford: vehicle drift left at low speed regenerative braking and tires need inspecting and inflated for cold pressure correction, per manual. Model 2013-2014 c-max hybrid, energi.
• 10055312Mar 1, 2014Equipment, Engine cooling. Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
• 10055028Jan 31, 2014Transmission and drivetrain. Ford: the transmission makes a metal on metal scraping sound and the noise is present, in all gear ranges, when vehicle is moving and not present when vehicle is stationary or in park. Model 2013 c-max, 2013-2014 fusion.
• 10055015Jan 20, 2014Electrical system, Transmission and drivetrain. Lincoln/ford: on some vehicles, the illumination of the wrench lamp and/or red triangle lamp, the check engine lamp is accompanied with various diagnostic trouble codes (dtcs) and service procedures updates. Model 2013 c-max, fusion, mkz.
• 10054992Jan 20, 2014Equipment. Ford: some vehicles may have a broken latch or the latch housing is cracked. Model 2013 c-max, 2013-2014 escape.
• 10055057Jan 1, 2014Equipment, Electrical system. Ford: the body control module (bcm) could have low voltage from poor ground, causing an intermittent, erratic operation of several components, if diagnostic trouble code (dtc) is present. Model 2013 c-max, 2013-2014 escape, focus.
• 10054630Dec 9, 2013Electrical system. Ford: see document search button for owner letter. The front control display interface module (fcdim) fails to transition to sleep mode and stays in awake mode, keeping other vehicle modes awake and this increases, significantly, the drainage on 12 volt battery, causing it to discharge and preventing engine from starting. Model 2013 c-max hybrid.
• 10054957Dec 1, 2013Electrical system. Ford: a message indicating sirus update stuck at 0% status, where radio fails to turn on, and cd fails to eject with message saying no disk; a software solution to issues is being developed. Model 2013 c-max, f-super duty.
• 10054810Dec 1, 2013Engine. Ford/lincoln: the wrench lamp (hybrids) or service engine soon lamp (energi) will illuminate when using engine block heater and lamps turn off within no more than three drive cycles after unplugging engine block heater. Model 2013-2014 c-max, fusion, mkz hybrid/energi.
• 10054558Nov 1, 2013Electrical system. Ford: some vehicles can have a poor ground that causes low voltage in body control module (bcm) that leads to erratic, intermittent operation of several electrical components and ground circuits need to be checked. Model 2013 c-max, 2013-2014 escape, focus.
• 10054973Oct 1, 2013Equipment. Ford: when attempting to eject the compact disc (cd), it would stick in player. Model 2013 c-max, 2013-2014 escape.
• 10054877Oct 1, 2013Electrical system. Ford/lincoln: high voltage battery bar is empty, causing red triangle warning lamp to illuminate and servicing vehicle, be aware that battery is used to crank combustion engine for maximum of 20 seconds at time. Model 2013 hybrid, c-max, fusion, mkz.
• 10054353Sep 1, 2013Equipment. Ford: the compact disc (cd), when trying to eject, would become stuck and possibly need to be removed and/or repaired, after problem has been found. Model 2013 c-max.
• 10054343Sep 1, 2013Brakes. Ford: powertrain/transaxle whine, thumping or clunking or tipping in or out of throttle or a tactile vibration, whenever braking is due to foreign object lodged in powertrain mounts. Model 2013 c-max, 2013-2014 fusion, mkz.
• 10052806Aug 22, 2013Equipment, Fuel system, Other or unknown. Ford: on some hybrid vehicles, the fuel economy labels will be changed, to match better the fuel economy performance by epa tests (45mpg city/40mpg highway/43mpg combined fuel economy. Models 2013 c-max.
• 10052808Aug 20, 2013Equipment. Ford: the fuel economy labels on some affective unsold vehicles, will be revised to match fuel economy label to performance on epa tests of 45mpg city/40mpg highway/43mpg combined. Model 2013 c-max.
• 10052832Aug 1, 2013Transmission and drivetrain. Ford: on certain vehicles, fuel economy improvement, powertrain control module calibration when updating pcm and modules sobdm-c and ids software was updated, then r86.01 needs updating. Models 2013 c-max, fusion, mkz hybrid.
• 10053484Jun 28, 2013Transmission and drivetrain. Ford: on some vehicles, diagnostic trouble codes (dtcs) are stored in powertrain control module memory, and using remote start feature, would have crank no start or stall, shortly after vehicle has been driven. Models 2013 c-max, focus, escape.
• 10053065Jun 28, 2013Engine, Transmission and drivetrain, Equipment. Ford: on some vehicles, the intelligent access remote start will experience diagnostic trouble codes (dtcs) p025a/u0109, p025a/u0109/p0103, p025a/p0103/p1a0c, as well as stalling after vehicle was driven and crank no start. Models 2013 c-max, focus, escape.
• 10053477Jun 24, 2013Electrical system. Ford/lincoln: when vehicle is left unattended for hours in cold weather temperatures, on some vehicles, battery fails to maintain a charge or becomes discharged when operated at maximum electrical loads for short cycle drive. Models 2013 c-max, fusion, mkz.
• 10053476Jun 18, 2013Engine. Lincoln ford: check engine lamp and/or wrench lamp illuminates and accompanied by various diagnostic trouble codes, on some vehicles. Models 2013 mkz, c-max, fusion.
• 10053471Jun 15, 2013Equipment. Ford:lincoln: on some vehicles, there are various related concerns about the sync features, such as sync features inoperative, lack of or slow response to phone and voice button operation. Models 2012-2013 focus, e-series, edge, expedition, fusion, explorer, f-150, f-250, navigator, 2013-2014 flex, 2012-2014 fiesta, mustang, 2013 escape, c-max, taurus, 2012 mkz.
• 10053460Jun 1, 2013Equipment, Electrical system. Lincoln/ford: due to various diagnostic trouble codes, some vehicles may experience electrical concerns or various drivability issues such a possible intrusion of water in connectors. Models 2013 c-max, fusion/mkz hybrid/energi.
• 10053457Jun 1, 2013Equipment. Ford: on some vehicles, with mytouch, my experience displayed time jumping or audio popping during initial ignition on cycle, or slow navigation calculations, due to amount of data, within size of contact list, creating processing problem for module during key on cycle. Models 2011-2013. No model listed.
• 10053454Jun 1, 2013Equipment. Ford: there is an issue, on some vehicles with myford touch, where radio fails to come on, message saying sirus update is stuck, cd fails to eject with message no disk; software is being permanent developed to correct problem. Models 2013 f-super duty, c max.
• 10053453Jun 1, 2013Body and structure. Ford: due to chafing of wiring harness between headliner and roof sheet metal passing through, power liftgate stops during travel and must be opened or closed, manually. Models 2013 c-max.
• 10053448Jun 1, 2013Engine. Lincoln/ford: as a result of performing key on engine off (koeo) self test, on some vehicles, a pending diagnostic trouble code p0053/p0054 (hego heater code), may be set. Models 2013 c-max, fusion, mkz hybrid/energi.
• 10053347May 24, 2013Body and structure. Ford: on some vehicles, after being locked for three minutes or more, secondary latch position releases, only after attempting use of foot motion, for hands free liftgate opening and would need a second foot open motion to fully open liftgate. Model 2013 c-max hybrid, c max energi.
• 10053006May 20, 2013Electronic stability control, Brakes. Ford/lincoln: during cold ambient temperatures, some hybrid/energi vehicles will experience illumination of anti lock brake systems (abs) and stability control indicators, after turning on ignition. Models 2013 c-max, fusion, mkz.
• 10053005May 20, 2013Transmission and drivetrain, Brakes. Lincoln/ford: brake pedal is sensitive and grabby or a reverse 2-3 second transmission delay engagement due start assist feature activating. Models 2013 c-max, fusion, mkz.
• 10052768May 7, 2013Latches, locks and linkages, Body and structure. Ford: on some vehicles, the hands free liftgate may exhibit inoperative non-opening feature after vehicle been locked over 3 minutes or possible longer. Model 2013 c-max.
• 10052740May 2, 2013Electrical system. Ford/lincoln: when vehicle is operated for short drive cycles, with maximum electrical loads, and left unattended, the 12-volt battery fails to maintain charge or becomes discharged, after several hours. Models 2013 c-max, fusion, mkz.
• 10053362May 1, 2013Transmission and drivetrain. Ford/lincoln: diagnostic trouble code (dtc) p1124 can be retrieved from powertrain control module (pcm), when performing key on engine running (koer) self test. Models 2013 c-max, fusion, mkz hybrid/energi.
• 10052195Apr 29, 2013Transmission and drivetrain. Ford: due to diagnostics code (dtc) p061a and/or (u1011), some vehicles may exhibit illumination of red triangle lamp or wrench lamp or both in transmission control module (tcm) or powertrain control module (pcm) and/or p060c. Model 2013 c max.
• 10052191Apr 1, 2013Engine. Ford/lincoln/mercury: some vehicles may experience an illuminated mil or safety stop now message, or a no start condition or possible misfire or roughness at idling through 2000rpm or a lack of acceleration. Models 2009-12 escape, 2009-11 mariner, milan, 2010-12 fusion, 2011-14 mustangs, 2013 c-max, fusion, mkz hybrid.

← All problems reported for the 2013 Ford C-MAX Hybrid