2013 Ford C-MAX Body and structure Problems
- Complaints
- 13about this part
- Share
- 7%of 187 total for the year
- Median mileage
- 53,086miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the body and structure of the 2013 Ford C-MAX, 7% of the 187 complaints for this model year. Where a mileage was given, the median is 53,086 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When we arrived home from a short drive, the driver side, rear passenger door would only open 4 or 5 inches. After passenger exited (another door) we tried again. Sitting in the passenger seat when attempting to open it, this time it opened only an inch. It appears the inside panel is loose and is preventing hinge from operating.”
NHTSA complaint #11115127, filed 2018-08, 65,000 miles“The inner door panel on both rear doors warps and sticks to the bottom of the door frame making it impossible to open the rear doors. The only option from Ford was to replace both door panels which cost $400 each + labor. Ford is aware of this issue specifically on the 2013 model but has not issued a recall.”
NHTSA complaint #11286846, filed 2019-12, 53,086 miles“The driver's rear door lock does not close the door. The car was returned to the service on a previous call related to locks. The work was reportedly done. After observing the wear of the lock elements, it looks like they are original locks. Maybe the dealer charged the car manufacturer for the repair and never replaced the locks with the correct ones. I am afraid to use the car when the back door does not close.”
NHTSA complaint #11328663, filed 2020-06, 118,000 miles“Car, parked in driveway, failed to start because of a dead battery. Hood latch in vehicle failed to work (after being replaced once <1 year before). Could not open hood to access dead battery. Had car towed to dealer. Dealer was unable to open the hood. Was advised by dealer that hood cannot be opened without breaking front grill and paying for extensive repair. If hood handle malfunctions, there is no secondary access to open the hood. …”
NHTSA complaint #11253152, filed 2019-09, 53,462 miles“The rear hatch becomes unlatched when a bump in the road, even a small raised one, is driven over. I have informed the local dealer of this. The hatch door does not fully unhinge to open.”
NHTSA complaint #10924631, filed 2016-11, 30,000 milesRelated service bulletins
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 10175895May 18, 2020Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty…
- 10127394Nov 3, 2017Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel…
- 10095991Nov 11, 2016Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner…
- 10204994Mar 1, 2016Online automotive service information system for March 2016
Body and structure: other model years
Other parts of the 2013 Ford C-MAX
51 complaintsSteering
39 complaintsTransmission and drivetrain
37 complaintsOther or unknown
26 complaintsEngine
16 complaintsBrakes
8 complaintsVehicle speed control
8 complaintsFuel system
6 complaintsAir bags
4 complaintsEquipment
3 complaintsExterior lighting
3 complaintsWheels
3 complaints
← All problems reported for the 2013 Ford C-MAX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology