2013 Ford C-MAX Technical Service Bulletins

88 technical service bulletins (TSBs) are on record for the 2013 Ford C-MAX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10094770Dec 5, 2016Equipment. Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement.
• 10093862Dec 1, 2016Electrical system. Some 2013-2014 c-max energi vehicles may exhibit a concern with a discharged 12 volt battery. Follow the service procedure steps to correct the condition.
• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10095991Nov 11, 2016Body and structure. Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner and no repairs should be attempted. On 5 door focus(hatchback) the exposed edge at the rear lift gate area may be due the hem lip out of position (bent) pulling the weather strip out of position, exposing the edge.
• 10090514Oct 5, 2016Electrical system. Some 2013-2016 c-max phev vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc) with battery energy control module (becm) dtcs u3012,p0b37, and/or secondary on-board diagnostic module c(sobdmc) p0a0a. Inspect low voltage interlock circuits, cyb03 and cyb04 for an intermittent short to ground.
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109076Sep 29, 2016Transmission and drivetrain. 2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The difference in the displayed ratio originates from rounding differences between systems which results in the discrepancy.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10092366Aug 12, 2016Transmission and drivetrain. Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in park. Follow the service procedure steps to correct the…
• 10081010Jun 6, 2016Equipment, Electrical system. 2013-2016 focus/c-max - remote keyless entry (rke) programing concerns
• 10078990May 13, 2016Electrical system. Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
• 10078980May 5, 2016Transmission and drivetrain, Equipment. Remove water or moisture before removing the sobdmc fuse cover
• 10204994Mar 1, 2016Visibility (wipers, defrost, mirrors), Electrical system, Equipment, Steering…. Online automotive service information system for March 2016
• 10058700Aug 13, 2015Seats. Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster
• 10057834Jul 1, 2015Visibility (wipers, defrost, mirrors). Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
• 10074789Jun 1, 2015Equipment. Summary to be provided on a future date.
• 10074788Jun 1, 2015Engine. Summary to be provided on a future date.
• 10074779Jun 1, 2015Equipment. Summary to be provided on a future date.
• 10058434May 1, 2015Equipment, Electrical system. Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various resets of modules. Model 2013-16 fusion, mkz, 2013-15 c-max, 2015 f-150, mkc.
• 10057830Jan 9, 2015Equipment. Ford: some 2013-2015 ford c-max, 2013-2015 ford escape, and 2012-2014 ford focus equipped with my ford touch may be experiencing compact discs getting stuck while attempting to eject out the system.
• 10057080Dec 1, 2014Seats. Ford: when moving power seats rearward or forward, grinding, squealing, binding and/or a popping noise is heard.
• 10058111Sep 24, 2014Transmission and drivetrain. Ford/lincoln: noises coming from transmission like grinding, rubbing thumping and present in gear ranges when vehicle is moving and not park or stationary. Model 2013-c-max, fusion, mkz.
• 10058072Sep 1, 2014Equipment. Ford: clock fails to be set unless front control display interface module fcdim) has date set first and then time. Model 2013-2015 c-max, 2014-2015 escape, 2014 focus.
• 10057040Sep 1, 2014Exterior lighting. Ford: once vehicle has set for a while, body control module (bcm) goes to deep sleep mode, dimmer setting will revert back to bright and bcm would need to be reprogram bcm to latest calibration. Model 2014 escape, focus, 2013-14 c-max.
• 10056205May 1, 2014Equipment. Ford: when changing stations on radio, the display screen, intermittently, fails to reflect station change and eventually display correct frequency or channel few minutes later. Model 2013-2014 c-max.
• 10056195May 1, 2014Electrical system. Lincoln/ford: an investigation by engineers is being done due to discharge from 12 volt battery and inspections of water pump connectors for corrosion or damage. Model 2013-2014 c-max, fusion hybrid, mkz hybrid.
• 10056421Apr 25, 2014Transmission and drivetrain. Ford/lincoln: due to an adherence failure of rtv sealant, there is a transmission fluid leakage, in some vehicles, from damper housing to transmission case joint. Model 2013 c-max, 2013-14 fusion, mkz.
• 10056375Apr 25, 2014Transmission and drivetrain. Ford/lincoln: the damper housing to transmission case joint, there is a fluid leak caused by an adherence rtv failure. 2013 c-max, 2013-2014 fusion, mkz.
• 10056234Apr 23, 2014Latches, locks and linkages. Ford: the front door (left or right) fails to operate due to an intermittent ia smart unlock function. Model 2012-2014 focus, c-max, escape.
• 10055799Apr 11, 2014Transmission and drivetrain. Ford/lincoln: when cause of illuminated malfunction indicator lamp (mil) has been repaired, diagnostic trouble code (dtc) p06b8, in powertrain control module, will not be cleared. Model 2013 c-max, fusion, mkz.
• 10055795Apr 10, 2014Equipment. Ford: when vehicle is traveling 65 km/h or below, there is an air condition (a/c)compressor noise, inside of vehicle cabin. Model 2013-2014 c-max.
• 10055792Apr 9, 2014Electrical system. Ford: the instrument panel will illuminate, on some hybrid/energi vehicles, service engine soon light or wrench lamp icon. Model 2013-2014 c-max.
• 10055784Apr 8, 2014Electrical system. Ford: in message center, a false liftgate ajar warning indicator, may illuminate. Model 2013-2014 c-max.
• 10055354Mar 1, 2014Equipment. Ford: some vehicles may exhibit diagnostic trouble code (dtc) b1d06:15 after the replacement of the body control module (bcm) and should be ignored and no repairs or diagnostics perform. Model 2012-2014 focus, c-max, escape.
• 10055312Mar 1, 2014Equipment, Engine cooling. Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
• 10055641Feb 1, 2014Electrical system. Ford: when the oil maintenance on, in display message center, vehicle gas engine continuously run and electric only operation is not available, and not be confused with oil change monitor. 2013-2014 c-max, fusion energi.
• 10055575Feb 1, 2014Electrical system. Ford: a possible chafing of wiring harness near driver/passenger front seat frame and through lift gate, on driver's side, near rear roof. Model 2013 c-max.
• 10055572Feb 1, 2014Engine, Electrical system. Ford: diagnostic trouble code (dtc) 01594 is set in body control module (bcm) and no other codes, after remote starting and with a start stall symptom, within 20 seconds. Model 2012-2014 focus, 2013-2014 escape, c-max.

← All problems reported for the 2013 Ford C-MAX