2014 Ford C-MAX Technical Service Bulletins

94 technical service bulletins (TSBs) are on record for the 2014 Ford C-MAX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10095616Feb 17, 2017Electrical system. Some 2013-2016 c-max energi vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc), illuminated malfunction indicator lamp (mil) with battery energy control module (becm) diagnostic trouble codes (dtcs) u3012, p0b37 and/or secondary on-board diagnostic module-c (sobdm-c) p0a0a. Follow the service procedure steps to correct the condition.
• 10095163Jan 11, 2017Electrical system. The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. The window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. Variation of ev range may not indicate a battery or charging concern. Ev range is similar to the dte display on gasoline vehicles, ev range will vary with driving/operating conditions.
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10094770Dec 5, 2016Equipment. Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement.
• 10093862Dec 1, 2016Electrical system. Some 2013-2014 c-max energi vehicles may exhibit a concern with a discharged 12 volt battery. Follow the service procedure steps to correct the condition.
• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10095991Nov 11, 2016Body and structure. Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner and no repairs should be attempted. On 5 door focus(hatchback) the exposed edge at the rear lift gate area may be due the hem lip out of position (bent) pulling the weather strip out of position, exposing the edge.
• 10090514Oct 5, 2016Electrical system. Some 2013-2016 c-max phev vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc) with battery energy control module (becm) dtcs u3012,p0b37, and/or secondary on-board diagnostic module c(sobdmc) p0a0a. Inspect low voltage interlock circuits, cyb03 and cyb04 for an intermittent short to ground.
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109076Sep 29, 2016Transmission and drivetrain. 2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The difference in the displayed ratio originates from rounding differences between systems which results in the discrepancy.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10092366Aug 12, 2016Transmission and drivetrain. Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in park. Follow the service procedure steps to correct the…
• 10081010Jun 6, 2016Equipment, Electrical system. 2013-2016 focus/c-max - remote keyless entry (rke) programing concerns
• 10078990May 13, 2016Electrical system. Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
• 10078980May 5, 2016Transmission and drivetrain, Equipment. Remove water or moisture before removing the sobdmc fuse cover
• 10204994Mar 1, 2016Visibility (wipers, defrost, mirrors), Electrical system, Equipment, Steering…. Online automotive service information system for March 2016
• 10058700Aug 13, 2015Seats. Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster
• 10058088Jul 20, 2015Electrical system. This tsb contains an owner letter. See document search button below. Bulletin information involving 2013-2014 modelyear c-max hybrid electric vehicles software update. Some of the vehicles , certain electronic control modues may not time out or power down correctly when vehicle is not in use. *lj updated 08/20/2015
• 10058604Jul 1, 2015Equipment. Ford/lincoln: global positioning satellite module (gpsm) needs reprogramming to latest calibration due to voice prompt failing to locating vehicle, screen message indicator fault of navigation, instead of current location indicates previous location. Model 2014 ford, lincoln.
• 10057834Jul 1, 2015Visibility (wipers, defrost, mirrors). Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
• 10074789Jun 1, 2015Equipment. Summary to be provided on a future date.
• 10074788Jun 1, 2015Engine. Summary to be provided on a future date.
• 10074779Jun 1, 2015Equipment. Summary to be provided on a future date.
• 10058434May 1, 2015Equipment, Electrical system. Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various resets of modules. Model 2013-16 fusion, mkz, 2013-15 c-max, 2015 f-150, mkc.
• 10057830Jan 9, 2015Equipment. Ford: some 2013-2015 ford c-max, 2013-2015 ford escape, and 2012-2014 ford focus equipped with my ford touch may be experiencing compact discs getting stuck while attempting to eject out the system.
• 10057080Dec 1, 2014Seats. Ford: when moving power seats rearward or forward, grinding, squealing, binding and/or a popping noise is heard.
• 10058111Sep 24, 2014Transmission and drivetrain. Ford/lincoln: noises coming from transmission like grinding, rubbing thumping and present in gear ranges when vehicle is moving and not park or stationary. Model 2013-c-max, fusion, mkz.
• 10058072Sep 1, 2014Equipment. Ford: clock fails to be set unless front control display interface module fcdim) has date set first and then time. Model 2013-2015 c-max, 2014-2015 escape, 2014 focus.
• 10057040Sep 1, 2014Exterior lighting. Ford: once vehicle has set for a while, body control module (bcm) goes to deep sleep mode, dimmer setting will revert back to bright and bcm would need to be reprogram bcm to latest calibration. Model 2014 escape, focus, 2013-14 c-max.
• 10056205May 1, 2014Equipment. Ford: when changing stations on radio, the display screen, intermittently, fails to reflect station change and eventually display correct frequency or channel few minutes later. Model 2013-2014 c-max.
• 10056195May 1, 2014Electrical system. Lincoln/ford: an investigation by engineers is being done due to discharge from 12 volt battery and inspections of water pump connectors for corrosion or damage. Model 2013-2014 c-max, fusion hybrid, mkz hybrid.
• 10056234Apr 23, 2014Latches, locks and linkages. Ford: the front door (left or right) fails to operate due to an intermittent ia smart unlock function. Model 2012-2014 focus, c-max, escape.
• 10055795Apr 10, 2014Equipment. Ford: when vehicle is traveling 65 km/h or below, there is an air condition (a/c)compressor noise, inside of vehicle cabin. Model 2013-2014 c-max.
• 10055792Apr 9, 2014Electrical system. Ford: the instrument panel will illuminate, on some hybrid/energi vehicles, service engine soon light or wrench lamp icon. Model 2013-2014 c-max.
• 10055784Apr 8, 2014Electrical system. Ford: in message center, a false liftgate ajar warning indicator, may illuminate. Model 2013-2014 c-max.
• 10055312Mar 1, 2014Equipment, Engine cooling. Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
• 10054912Feb 7, 2014Equipment. Ford: due to an extended operation in hot, humid conditions, the loss of airflow and/or air conditioning (a/c) may occur, intermittently, due to icing of evaporator core. Model 2013 c-max, 2013-2014 escape.
• 10055641Feb 1, 2014Electrical system. Ford: when the oil maintenance on, in display message center, vehicle gas engine continuously run and electric only operation is not available, and not be confused with oil change monitor. 2013-2014 c-max, fusion energi.
• 10055572Feb 1, 2014Engine, Electrical system. Ford: diagnostic trouble code (dtc) 01594 is set in body control module (bcm) and no other codes, after remote starting and with a start stall symptom, within 20 seconds. Model 2012-2014 focus, 2013-2014 escape, c-max.
• 10054767Jan 8, 2014Electrical system. Ford/lincoln: there is a no start condition and the red triangle lamp will illuminate and the battery energy control module (becm) will need reprogramming to latest calibration due to storage of diagnostic trouble codes (dtc) p0adc, p0ae0 and/or p0ae7. Model 2013 c-max, 2013-2014 fusion, mkz.
• 10055057Jan 1, 2014Equipment, Electrical system. Ford: the body control module (bcm) could have low voltage from poor ground, causing an intermittent, erratic operation of several components, if diagnostic trouble code (dtc) is present. Model 2013 c-max, 2013-2014 escape, focus.
• 10055019Jan 1, 2014Engine. Ford: within 20 seconds after remote starting vehicle, there is a start stall issue and diagnostic trouble code (dtc) p1594 is set in body control module (bcm). Model 2012-2014 focus, 2013-2014 escape, c-max.
• 10054810Dec 1, 2013Engine. Ford/lincoln: the wrench lamp (hybrids) or service engine soon lamp (energi) will illuminate when using engine block heater and lamps turn off within no more than three drive cycles after unplugging engine block heater. Model 2013-2014 c-max, fusion, mkz hybrid/energi.
• 10054706Dec 1, 2013Electrical system, Engine. Ford: in some vehicles, the service engine soon lamp, may illuminate, with diagnostic trouble code (dtc) p2183, in powertrain control module (pcm), that needs to be reprogram with latest calibration. Model 2013 c-max, 2014 fusion.

← All problems reported for the 2014 Ford C-MAX