2015 Ford C-MAX Technical Service Bulletins

88 technical service bulletins (TSBs) are on record for the 2015 Ford C-MAX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10127394Nov 3, 2017Body and structure. Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the procedure below to remove the water stains from the headliner after the water leak has been repaired. Follow the Service Procedure steps to correct the condition.
• 10127405Nov 2, 2017Electrical system, Transmission and drivetrain. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the…
• 10119686Sep 19, 2017Equipment. Certain 2015 Model Year Flex and Taurus, 2015-2016 Model Year C-MAX, and MKS, and 2016 Model Year Edge, Fusion, MKZ, and Transit Connect Vehicles - Electronic Throttle Body Replacement
• 10109026Apr 26, 2017Electrical system. Some 2013-2015 C-MAX vehicles may exhibit an illuminated MIL with DTC U1030 after module reprogramming is performed on the powertrain control module (PCM) and built on or before 21-May-2015. ID vehicle and open a new Integrated Diagnostic System (IDS) vehicle session. Select Module Programming > As-built > battery energy control module (BECM). When IDS prompts to obtain module part numbers, select Yes.
• 10109023Apr 26, 2017Equipment. Some 2014-2017 Focus/C-MAX vehicles when a replacement BCM is received for a service repair may include a white Keyless Entry Card. In an effort to consolidate the complexity of BCM's only the highest level will be available for service. If the vehicle has the Keyless Entry buttons on the left door B-pillar the card needs to stay with the vehicle and shared with the customer as the keyless entry codes have changed.
• 10108994Apr 13, 2017Transmission and drivetrain. Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in Park. Follow the Service Procedure steps to correct the…
• 10100024Mar 14, 2017Equipment. Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. This may be due to inadvertent actuation of the fuel door release button by the customer when exiting the vehicle.
• 10095616Feb 17, 2017Electrical system. Some 2013-2016 c-max energi vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc), illuminated malfunction indicator lamp (mil) with battery energy control module (becm) diagnostic trouble codes (dtcs) u3012, p0b37 and/or secondary on-board diagnostic module-c (sobdm-c) p0a0a. Follow the service procedure steps to correct the condition.
• 10095624Feb 2, 2017Transmission and drivetrain. Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3rd and 5th gear shift events are present. Using ids, identify the band number of ssb for use when ordering…
• 10095163Jan 11, 2017Electrical system. The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. The window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. Variation of ev range may not indicate a battery or charging concern. Ev range is similar to the dte display on gasoline vehicles, ev range will vary with driving/operating conditions.
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10094770Dec 5, 2016Equipment. Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement.
• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10095991Nov 11, 2016Body and structure. Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner and no repairs should be attempted. On 5 door focus(hatchback) the exposed edge at the rear lift gate area may be due the hem lip out of position (bent) pulling the weather strip out of position, exposing the edge.
• 10091003Oct 26, 2016Tires. Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure is key to the ride characteristics of the vehicle and…
• 10090505Oct 10, 2016Engine. Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on or before 31-may-2016 may exhibit an intermittent loss of power and/or an illuminated powertrain malfunction (wrench) lamp with diagnostic trouble codes (dtcs) p2111, p2112…
• 10090514Oct 5, 2016Electrical system. Some 2013-2016 c-max phev vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc) with battery energy control module (becm) dtcs u3012,p0b37, and/or secondary on-board diagnostic module c(sobdmc) p0a0a. Inspect low voltage interlock circuits, cyb03 and cyb04 for an intermittent short to ground.
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109076Sep 29, 2016Transmission and drivetrain. 2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The difference in the displayed ratio originates from rounding differences between systems which results in the discrepancy.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10092555Aug 18, 2016Electrical system, Equipment, Visibility (wipers, defrost, mirrors). Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. The 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. Refer to the 2016-2017 wsm revised diagnostics for any of the following concerns: one-touch up feature is inoperative, window door glass does not travel fully to either open/closed position,and window bounces…
• 10092366Aug 12, 2016Transmission and drivetrain. Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in park. Follow the service procedure steps to correct the…
• 10081010Jun 6, 2016Equipment, Electrical system. 2013-2016 focus/c-max - remote keyless entry (rke) programing concerns
• 10078990May 13, 2016Electrical system. Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
• 10078980May 5, 2016Transmission and drivetrain, Equipment. Remove water or moisture before removing the sobdmc fuse cover
• 10183749Apr 5, 2016Electrical system. In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
• 10204994Mar 1, 2016Visibility (wipers, defrost, mirrors), Electrical system, Equipment, Steering…. Online automotive service information system for March 2016
• 10058700Aug 13, 2015Seats. Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster
• 10057834Jul 1, 2015Visibility (wipers, defrost, mirrors). Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
• 10074792Jun 1, 2015Equipment, Electrical system. Summary to be provided on a future date.
• 10074789Jun 1, 2015Equipment. Summary to be provided on a future date.
• 10074788Jun 1, 2015Engine. Summary to be provided on a future date.
• 10074779Jun 1, 2015Equipment. Summary to be provided on a future date.
• 10058448May 1, 2015Equipment. Ford: some vehicles experience non-activated vehicle health report (vhr) and must be registered and connected to sync. Model 2015 c-max.
• 10058434May 1, 2015Equipment, Electrical system. Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various resets of modules. Model 2013-16 fusion, mkz, 2013-15 c-max, 2015 f-150, mkc.
• 10057830Jan 9, 2015Equipment. Ford: some 2013-2015 ford c-max, 2013-2015 ford escape, and 2012-2014 ford focus equipped with my ford touch may be experiencing compact discs getting stuck while attempting to eject out the system.
• 10057813Jan 9, 2015Electrical system. Ford: certain 2015 c-max vehicles produced on or before oct. 20, 2014 may experience 12-volt battery drain.
• 10058072Sep 1, 2014Equipment. Ford: clock fails to be set unless front control display interface module fcdim) has date set first and then time. Model 2013-2015 c-max, 2014-2015 escape, 2014 focus.

← All problems reported for the 2015 Ford C-MAX