2016 Ford C-MAX Other or unknown Problems
- Complaints
- 6about this part
- Share
- 25%of 24 total for the year
- Median mileage
- 18,166miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the other or unknown of the 2016 Ford C-MAX, 25% of the 24 complaints for this model year. Where a mileage was given, the median is 18,166 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Received a letter from Ford although Ford is not calling this a recall I believe it is pretty serious. This if for the customer satisfaction program;17b28 Ford is saying the electronic throttle body may develop contamination and may result in the vehcile entering a protective low-speed mode which can be dangerous if this happens on the highway. I called my local dealer and they are saying that the the next appointment for this fix is not until august 2018! I think this is a pretty serious problem that Ford should fix right away. …”
NHTSA complaint #11033441, filed 2017-10, 16,331 miles“I was driving slowly leaving a supermarket parking lot. There was no one else around. There was a sudden loud bang, the car lurched upward and to the right, coming to rest over a curb hanging down a ditch. The front end started to smoke and then caught fire. The car was a total loss. There had been no impact. I was able to escape down the ditch with the help of police and the fire department put out the fire. The first 2 pictures are on the scene; the remainder in the tow lot. Friends have suggested that perhaps the hybrid battery exploded.”
NHTSA complaint #11447580, filed 2022-01“Rear backup camera intermittently does not show any image on the screen. When this happens the screen is either blue or black and camera image either flashes in and out or never shows up at all. This happens approximately 10% of the time the vehicle is put in reverse - the rest of the time the camera works normally.”
NHTSA complaint #11432032, filed 2021-09“Rear view camera recall was last year on October 2025 I am facing serious safety issues with the camera not working properly or sometimes entirely not at all the screen turns blue and does not display anything it’s very dangerous”
NHTSA complaint #11770039, filed 2026-10“Touchscreeproblems began with GPS glitches in dec 2018, and have gotten steadily worse...as of today - touchscreen dashboard is not working - including rear view camera, handless features, GPS, cd player, entertainment/audio system. N sometimes remains on even after the car has been turned off. Requires repeated turning on and off of car, and locking/unlocking the doors to have touchscreen finally turn off. Have contacted Ford multiple times, and followed their directions to try and update system, and has not worked. …”
NHTSA complaint #11190619, filed 2019-03Related service bulletins
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 11008948Oct 10, 2024While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While…
- 11001174May 27, 2024This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang…
- 10214758Jun 21, 2022Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX…
- 10203848Nov 4, 2021Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned…
- 10172972Mar 9, 2020SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles…
Other or unknown: other model years
Other parts of the 2016 Ford C-MAX
7 complaintsElectrical system
3 complaintsBrakes
2 complaintsTransmission and drivetrain
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsAir bags
1 complaintsEngine
1 complaintsFuel system
1 complaintsSeats
1 complaintsSuspension
1 complaintsVehicle speed control
1 complaintsWheels
1 complaints
← All problems reported for the 2016 Ford C-MAX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology