2021 Ford Escape Phev Engine Problems

“The car shakes while the car is in idle. The car displays an illuminated crossed out child car seat and the word “on”. These two alerts do not turn off. Even though there is no one seated in a back and two adults are seated in the front seats. It also leaks fluid. I have an appointment with a ford dealer this Tuesday and I already contacted the ford corporate office. #CA********”

“Ford issued a recall #23V380. I received a notification letter from Ford back in June 2023. To this date, Ford has not offered a resolution to this problem. I do not feel safe having a vehicle that can catch fire either driving, or in my driveway/garage. Ford needs to step up and either refund customers their money, or replace the engines in these cars ASAP. Ford has a bad product here and this is unacceptable on their behalf.”

“I received a recall notice for my vehicle in June 2023 for an engine issue that could result in engine failure, including fire (recall 22V380), in which I was told to expect parts to be available for a repair in October 2023. I have placed follow-up calls with the Ford dealership and am still being told the parts for the repair are not available and there is no updated expected time for parts to be available. At this point, it has been about 8 months since receiving notice of the recall and Ford has no knowledge of when a repair may be available. …”

“My family was driving on the highway to a sports event when the engine started making a high revving sound. We were driving up a hill at around 70mph and in response to the engine noise, slowed the vehicle to a stop and turned off the engine. The vehicle was towed to a Ford service center where we were told that the engine was completely out of oil and had been destroyed. We did not get any alerts or warnings from the vehicle prior to the high revving sound. According to Ford recall 23S27 and NHTSA recall 23V380, this is a known issue and could have put our family at significant risk. …”

“The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start. The contact also stated that while driving at 20-25 MPH, the vehicle shutoff unintendedly. The vehicle was coasted to the side of the road and restarted; however, the Check Engine warning light was illuminated. …”