2014 Ford Escape Technical Service Bulletins

146 technical service bulletins (TSBs) are on record for the 2014 Ford Escape. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10138524Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.
• 10140315Jan 8, 2018Transmission and drivetrain, Engine. Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal.
• 10138516Jan 8, 2018Engine cooling. Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal.
• 10127421Nov 23, 2017Engine cooling, Equipment. Some 2013-2016 Escape vehicles equipped with a 1.6L EcoBoost engine may require the replacement of the A/C suction line. When replacing the suction line, verify that all of the compressor to engine block fasteners are installed and torqued properly. The compressor requires three fasteners - 2 bolts (W701331-S442) and one stud/nut - installed securing it to the engine block and torqued to 25 Nm (18 lb.ft) per the…
• 10127394Nov 3, 2017Body and structure. Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the procedure below to remove the water stains from the headliner after the water leak has been repaired. Follow the Service Procedure steps to correct the condition.
• 10127405Nov 2, 2017Electrical system, Transmission and drivetrain. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the…
• 10125080Oct 6, 2017Back-over prevention (rear camera). Some owners of 2013-2018 Escape vehicles may complain of the rear license plate viewed in the lower portion of the display screen when using the parking aid camera. This is due to the convex camera lens to provide as much viewing angle as possible. This is a normal vehicle characteristic and no repairs or adjustments should be attempted to correct this condition.
• 10115953Jul 14, 2017Equipment. Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts catalog to look for base part 4A232. If clutch assembly (base 4A232) is not listed in the catalog, this message does not apply. For vehicle repairs refer to updated Workshop…
• 10099087Mar 21, 2017Equipment, Engine. Some 2013-2017 escape vehicles built on or before 28-feb-2017 may exhibit a noise and/or vibration from the climate control blower motor with or without a lack of airflow from panel registers and may also have an odor. This concern may be due to small animals that can enter the blower motor housing area through the air inlet duct and cause damage to the air inlet duct assembly and/or blower motor assembly.
• 10095624Feb 2, 2017Transmission and drivetrain. Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3rd and 5th gear shift events are present. Using ids, identify the band number of ssb for use when ordering…
• 10095175Jan 23, 2017Equipment, Engine. 2013-2016 fiesta, escape, transit connect and 2013 fusion vehicles with a 1.6l gasoline turbocharged direct injection (gtdi) engine may exhibit an engine oil level reading that is up to 8 mm above the maximum mark on the engine oil dipstick when the engine is filled with the correct amount of oil. This is a normal characteristic of this engine. Do not lower the oil level to the maximum mark on the engine oil…
• 10095125Jan 13, 2017Equipment. Some 2013-2014 escape vehicles equipped with emtc may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heating ventilation air conditioning (hvac) control panel. Follow the service procedure steps to correct the condition.
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10095968Nov 2, 2016Equipment. 2013-2017 escape vehicles equipped with moonroof exhibit a small vent opening position of 5 mm. This is the normal vent position for optimal nvh/windnoise qualities. When the vent is closed, the moonroof will open to the 10 mm position then close. The sliding glass also opens to the 10 mm position to give the glass enough clearance before it opens to the rearward position. This is the normal operating…
• 10091125Oct 27, 2016Visibility (wipers, defrost, mirrors). All 2013-2017 escape vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner and no repairs should be attempted.
• 10091151Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090681Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090671Oct 14, 2016Electrical system. Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code (dtc) u0184, no volume control, or a stuck cd with no slot blockage. Prior to starting normal diagnosis for any of these conditions, verify the acm is at the latest calibration…
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10075261Sep 1, 2016Engine, Electrical system. ISSUE Some 2013-2014 Focus ST, Fusion, Escape and MKZ vehicles equipped with a 2.0L gasoline turbocharged direct injection (GTDI) engine and built on 9/1/2012 and through 8/1/2013 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2096 (post catalyst fuel trim system too lean bank 1) stored in powertrain control module (PCM) memory.
• 10079006Aug 31, 2016Body and structure, Other or unknown. Inoperative hands-free liftgate after addition of trailer hitch
• 10091223Jul 27, 2016Engine, Electrical system. Some 2013-2014 focus st, fusion, escape and vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on 9/1/2012 and through 8/1/2013 may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p2096 (post catalyst fuel trim system too lean bank 1) stored in powertrain control module (pcm) memory.
• 10091272Jul 13, 2016Transmission and drivetrain. 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit (ptu) halfshaft/linkshaft seal. This may be due to a worn ptu bushing. The ptu bushing can now be repaired without ptu replacement.
• 10091269Jul 8, 2016Engine. Some 2013-2016 escape vehicles equipped with 2.5l engine may exhibit a rough idle, low rpm at idle or a stall on hot restart with no dtcs in self test. This may be due to the a/c compressor clutch being seized. If a vehicle comes in for this concern, check the a/c compressor to see if it is engaged during start up/initial run. The pcm strategy keeps the a/c compressor clutch off for 5 seconds on initial start. If…
• 10091142Jun 17, 2016Equipment. 2013-2016 escape,2014-2016 fiesta, transit connect and 2013-2015 fusion vehicles equipped with 1.6l gtdi engine - updated workshop manual (wsm) section 303-03 cooling system
• 10078990May 13, 2016Electrical system. Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
• 10078979May 4, 2016Tires, Body and structure. Drive minimum 15 miles before diagnosing tire vibrations
• 10205031Apr 20, 2016Equipment. Touchscreen navigation system - arabic language - blank screen
• 10183767Apr 20, 2016Electrical system. Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
• 10205010Mar 17, 2016Engine, Fuel system. 2.0L Ecoboost - Fuel odor
• 10075275Mar 17, 2016Fuel system. 2.0L ECOBOOST - FUEL ODOR ISSUE Some 2013-2016 Escape, 2015-2016 MKC vehicles built on or before 12/15/2015, 2013-2016 Fusion, MKZ, 2013-2015 Explorer, 2013-2014 Focus ST and Edge vehicles equipped with 2.0L EcoBoost engines may exhibit fuel odor originating from the positive crankcase ventilation (PCV) hose. SERVICE PROCEDURE 1. Is the vehicle a 2016 Escape or MKC? a. Yes - check the vehicle build date. Was the…
• 10075273Mar 15, 2016Transmission and drivetrain. 6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles built on or before 10/14/2013 and equipped with a 6F35 automatic transmission may exhibit a fluid leak from the left hand (LH) transmission halfshaft seal due to wear on the…
• 10075263Mar 3, 2016Visibility (wipers, defrost, mirrors). WIND OR WHISTLE NOISE FROM EXTERIOR MIRROR(S) AT HIGHWAY SPEED - BUILT ON OR BEFORE 1/22/2016 ISSUE Some 2013-2016 Escape vehicles built on or before 1/22/2016 may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed.
• 10204987Feb 5, 2016Transmission and drivetrain, Air bags, Equipment, Body and structure, Fuel…. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
• 10204986Feb 5, 2016Fuel system, Body and structure, Electrical system, Transmission and…. 49 CFR Part 579.5 Monthly Communications - January 2016
• 10204998Jan 22, 2016Visibility (wipers, defrost, mirrors). Wind or whistle noise from exterior mirror(s) at highway speed - buklt on or before 01/22/2016
• 10074663Oct 23, 2015Engine. Summary to be provided on a future date.
• 10058637Oct 22, 2015Equipment. Ford escape: cleaning tip for chrome appearance physical vapor disposition. Use of certain off-the-shelf cleaner/or polishing products may cause harm to wheels
• 10204982Oct 21, 2015Transmission and drivetrain, Electrical system. 1.6L GTDI - Lack of power with MIL Illuminated - DTCS P0234, P0245, P0246 And/Or P0299. Some 2013-2016 Escape 2014-2016 Fiesta ST, and 2013-2014 Fusion vehicles equipped with a 1.6L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit a lack of power concern with malfunction indicator lamp (MIL) illuminated and diagnostic trouble codes (DTCs) P0234, P0245, P0246 and/or P0299 stored in powertrain control…
• 10058592Oct 19, 2015Equipment. Ford: when attempting to eject compact disc (cd) from player the cd gets stuck. Misalignment of player to instrument panel may be possible cause
• 10058701Aug 14, 2015Visibility (wipers, defrost, mirrors). Ford: 2013-2016 escape vehicles will have a whistling or wind type noise from exterior mirrors, at highway speed
• 10058700Aug 13, 2015Seats. Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster
• 10074576Aug 1, 2015Equipment. Summary to be provided on a future date.
• 10058631Aug 1, 2015Equipment. Ford escape: right or left side catch/striker assembly coming loose, cause glovebox door to be misaligned
• 10058625Jul 1, 2015Transmission and drivetrain. Ford: some vehicles transmission will experience, after a cold soak or an extended period with engine off, a 2-3 shift hesitation due to possible hydraulic circuit drain. Model 2013-16 various vehicles.
• 10058612Jul 1, 2015Tires. Lincoln/ford: some vehicles will experience tire vibration and possible flat spotting. Vehicle needs to be checked and driven, by workshop tech, approximately 15 miles for diagnosis of vibrations and flat spotting. Model 2013-16 escape, 2015-16 mkc.
• 10058604Jul 1, 2015Equipment. Ford/lincoln: global positioning satellite module (gpsm) needs reprogramming to latest calibration due to voice prompt failing to locating vehicle, screen message indicator fault of navigation, instead of current location indicates previous location. Model 2014 ford, lincoln.
• 10057834Jul 1, 2015Visibility (wipers, defrost, mirrors). Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.

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