2020 Ford Escape Technical Service Bulletins

273 technical service bulletins (TSBs) are on record for the 2020 Ford Escape. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10187983Feb 15, 2021Electrical system. Some 2020 Escape vehicles with 2.5L HEV/PHEV may exhibit a key off battery drain which results in a no crank/no start condition. The vehicle may also exhibit a yellow electric parking brake (EPB) warning lamp, Park Brake Fault and/or red EPB warning light Illumination to the instrument panel cluster (IPC). This may be due to the ABS module communicating with the IPC resulting in illumination draining the battery.
• 10187981Feb 15, 2021Transmission and drivetrain. Some 2019-2021 Edge/Nautilus, 2020-2021 Escape/Corsair, 2021 Bronco Sport vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events due to fluid contamination. Drain and refill the rear drive unit (RDU), refer to Workshop Manual Section (WSM) 205-02. Drive for 8 km (5 miles) in stop and go conditions with right and left turns and re-evaluate. If the issue is still…
• 10187723Feb 15, 2021Brakes, Equipment, Electrical system. In some of the affected vehicles, the Electric Brake Booster (EBB) may contain a cracked solenoid valve plunger that may break and move out of position.
• 10187935Feb 4, 2021Equipment. Some 2020 Escape, 2020-2021 Corsair, 2021 Bronco Sport and 2021 Mustang Mach-E vehicles may exhibit DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill Start Assist Not Available, Lane Keeping Sys. Malfunction Service Required, or Pre-Collision Assist Not Available. This may be due to a disconnected or discharged battery, recent PSCM or anti-lock brake system…
• 10187930Feb 3, 2021Equipment. Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website…
• 10187829Feb 3, 2021Transmission and drivetrain. Some 2020 Escape vehicles equipped with front-wheel drive (FWD), a 1.5L EcoBoost engine and an 8F24 transmission built before 07-Aug-2020 may exhibit no reverse engagement with diagnostic trouble codes (DTCs) P0766 and P2703 stored in the powertrain control module (PCM). This may be due to small particles in the electric selectable one-way clutch (SOWC), causing the internal lever of the electric SOWC not to deploy…
• 10187978Jan 29, 2021Latches, locks and linkages. There is expected to be a low number of vehicles found with a concern door handle. In some of the affected vehicles, the interior door handle may have excessive material present on the door handle cavity. This can cause the door handle cable to bind during operation. If the cable binds, it may result in a door that cannot be opened from the inside. The door can still be opened using the exterior door handle. It is…
• 10186423Jan 27, 2021Fuel system. Some 2020 Escape 2.0L EcoBoost, front wheel drive (FWD) vehicles built on or before 20-Mar-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P00FE, P0456, P0455 and a fuel gauge that never indicates full after a refueling event (only reads approximately 90%). This may be due to the calibration in the powertrain control module (PCM) being configured for an L-tank…
• 10186425Jan 26, 2021Engine cooling, Electrical system. This article supersedes TSB 21-2007 to update the Service Procedure. Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). To correct the condition, follow the Service Procedure steps to replace the crankcase ventilation tube assembly and reprogram the PCM.
• 10186417Jan 26, 2021Transmission and drivetrain. This article supersedes TSB 20-2366 to update the production fix date. Some 2020 Escape front-wheel drive (FWD) vehicles equipped with a 1.5L EcoBoost engine and an 8F24 transmission built on 09-Jun-2020 and through 17-Dec-2020 may exhibit a harsh engagement into DRIVE and/or harsh 6-5 or 4-3 downshifts. This may be due to various strategies within the powertrain control module (PCM) software. To correct the…
• 10186412Jan 12, 2021Engine cooling, Electrical system. Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). To correct the condition, follow the Service Procedure steps to replace the crankcase ventilation tube assembly and reprogram the PCM.
• 10186564Jan 5, 2021Electrical system. Some 2019-2020 Edge/Nautilus/Ranger, 2020 Escape and 2020-2021 Corsair/Explorer vehicles equipped with a 2.0L/2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P02AB, P0243, P0299, P1464, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to a missing wastegate actuator e-clip.
• 10186563Jan 5, 2021Equipment. Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly.
• 10184651Dec 21, 2020Body and structure, Equipment. There is expected to be a low number of vehicles found with a concern door handle. In some of the affected vehicles, the interior door handle may have excessive material present on the door handle cavity. This can cause the door handle cable to bind during operation. If the cable binds, it may result in a door that cannot be opened from the inside. The door can still be opened using the exterior door handle. It is…
• 10184649Dec 18, 2020Transmission and drivetrain. Some 2020 Escape vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0à’C (32à’F). Engineering is currently working to resolve this issue. Inform customers that Ford is working on a solution expected in January.
• 10184635Dec 15, 2020Electrical system. ome 2020 Escape vehicles built on or before 23-Nov-2020, may exhibit a warped instrument panel upper section near the defrost grill on the passenger side. Inform customers that Ford is developing an improved service repair for this condition that is expected to be available February 2021. Let the customer know they can continue to drive the vehicle until an appointment can be scheduled for repair. If the customer…
• 10184625Dec 2, 2020Equipment, Electrical system. Some 2020 Escape and 2020-2021 Corsair vehicles may exhibit DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill Start Assist Not Available, Lane Keeping Sys. Malfunction Service Required, or Pre-Collision Assist Not Available. This may be due to a disconnected or discharged battery, recent PSCM or anti-lock brake system (ABS) module reprogram or configuration…
• 10183392Nov 18, 2020Equipment, Transmission and drivetrain. Some 2020 Edge/Nautilus/Escape/Corsair/Transit Connect vehicles with and 8F35/8F40 transmission built on or before 30-Sep-2020 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0741 and/or P1744 present or stored in the powertrain control module (PCM). This may be due to the torque converter and a pump stator bushing leak. Replacement of only the torque…
• 10183569Nov 11, 2020Equipment, Engine cooling, Fuel system. Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the area of the high-pressure fuel pump, located on the top of the engine just behind the number 4 ignition coil. This noise is not detrimental to engine function…
• 10183563Nov 6, 2020Fuel system, Equipment. Some 2020 Escape/Corsair vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0442, P0455, P0456, and/or P0457. This may be due to damage to the carbon canister which may have occurred during vehicle transportation. This condition may not occur for a few hundred miles/km or equivalent key cycles. Inspect the left side underbody air deflector for damage.
• 10183415Nov 3, 2020Body and structure, Visibility (wipers, defrost, mirrors). Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a bounce back when closing. This may be more noticeable when the engine is running. This may be due to the glass panel adjustment. To correct the condition, follow the Service Procedure steps to adjust the roof opening panel glass.
• 10181913Oct 26, 2020Electrical system, Equipment. Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code.
• 10181912Oct 26, 2020Electrical system, Equipment. Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers…
• 10181927Oct 20, 2020Transmission and drivetrain, Electrical system. Some 2020 Escape front-wheel drive (FWD) vehicles equipped with a 1.5L EcoBoost engine and an 8F24 transmission built on 09-Jun-2020 and through 02-Oct-2020 may exhibit a harsh engagement into DRIVE and/or harsh 6-5 or 4-3 downshifts. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure to reprogram the PCM.
• 10181925Oct 20, 2020Transmission and drivetrain. Some 2020 Escape Hybrid Electric Vehicles (HEV) built on or before 6-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1A0C stored in the powertrain control module (PCM) and exhibit a Stop Safely Now message in the instrument panel cluster (IPC). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the…
• 10181924Oct 20, 2020Electrical system. Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
• 10181922Oct 13, 2020Equipment. Some 2020 Escape/Corsair vehicles may exhibit water dripping on or near the driver's foot while driving with the air conditioning (A/C) on. This maybe due to the climate control housing. To correct the condition, follow the Service Procedure to install a drain extension.
• 10180538Sep 22, 2020Body and structure. Some 2020 Escape vehicles built on or before 23-Sep-2019 may exhibit a condition where the A-pillar trim panel appears twisted at the top of the panel. This may be due to the attachment of the A-pillar trim panel to the A-pillar bracket. To correct this condition, follow the Service Procedure steps to replace the A-pillar trim panel and the A-pillar bracket.
• 10180398Sep 22, 2020Tires. Some 2020 Escape vehicles with S level trim equipped with keyed ignition built on 22-Jul-2020 and through 5-Aug-2020, may exhibit an illuminated TPMS lamp in the instrument panel cluster (IPC). TPMS sensor replacement will not resolve this condition due to internal components of the body control module (BCM). If tire pressure is set to placard and diagnosis leads to TPMS sensor replacement, replace the BCM. Because…
• 10180536Sep 21, 2020Electronic stability control, Electrical system, Brakes. Some 2020 Escape/Corsair vehicles built on or before 2-Sep-2020 may exhibit an illuminated anti-lock brake system (ABS) and/or stability-traction control lamp with diagnostic trouble codes (DTCs) C0031, C0034 and/or C0051. This may be due to the ABS wheel speed sensor harness rubbing on the front wheels. To correct the condition, follow the Service Procedure steps to inspect the ABS wheel speed sensor harness and…
• 10180533Sep 18, 2020Body and structure, Engine cooling. Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 30-Nov-2019 may exhibit a vibration at idle. This may be due to the engine mounts. To correct the condition, follow the Service Procedure steps to replace the engine mounts and perform the engine mount neutralization procedure.
• 10180341Sep 15, 2020Transmission and drivetrain, Equipment. Some 2020 Escape/Corsair vehicles equipped with an 8F24, 8F35 or 8F40 transmission may exhibit an unable to engage park condition with an illuminated powertrain malfunction (wrench) lamp and diagnostic trouble code (DTC) P07E4 stored in the powertrain control module (PCM) memory. There will also be a shift system fault warning message displayed and the electronic parking brake will be automatically applied when…
• 10180340Sep 9, 2020Electrical system, Back-over prevention (rear camera). Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
• 10180367Sep 4, 2020Engine, Electrical system, Equipment. Some 2020 Escape and Explorer hybrid vehicles may experience discharge of the high voltage battery (HVB) with DTCs P0DE6 and P0A7D. This may be due to the vehicle not being operated for an extended length of time or from a crank/no-start condition. If the HVB is discharged, refer to the applicable GSB and Workshop Manual section to confirm if off-board charging is required. Note that the voltages in the GSB do not…
• 10180337Sep 4, 2020Electrical system, Brakes. Some 2020 Escape/Corsair vehicle may exhibit an illuminated ABS and/or stability-traction control lamp with diagnostic trouble codes (DTCs) C0031, C0034, and/or C0051. This may be due to the ABS wheel speed sensor harness rubbing on the front wheels. To correct the condition, follow the Service Procedure steps to inspect the ABS wheel speed sensor harness and install the pigtail service kit.
• 10180361Sep 3, 2020Electrical system, Transmission and drivetrain. Some 2020 Escape vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0401, P166B, P1753, P0929, and/or P0919. The vehicle may also exhibit an illuminated powertrain malfunction (wrench) indicator lamp. This may be due to the software in the gear shift module (GSM). To correct the condition, reprogram the GSM using the latest software level of the…
• 10180353Sep 2, 2020Engine cooling. Some 2020 Ford Escape vehicles equipped with the 1.5L engine my exhibit a lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is…
• 10179188Aug 28, 2020Body and structure. Some 2020 Escape vehicles built on 24-Sep-2019 and through 15-Jun-2020 may exhibit a condition where the interior A-pillar trim panel appears to be out of position and/or the edge of the headliner is exposed near the top of the interior A-pillar trim panel. Inform customers that Ford is developing a new A-pillar trim panel to remedy this cosmetic issue. The new part is expected to be available in September 2020 and…
• 10179153Aug 27, 2020Electrical system. Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 11-Jan-2020 or 2020 Escape/Corsair vehicles equipped with 2.0L/2.3L EcoBoost engine and built on or before 18-Mar-2020 may exhibit a slow fuel fill and/or spit back during refueling. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.
• 10179182Aug 21, 2020Body and structure. Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a flutter, hum, and/or wind noise while driving. This may be due to an incorrectly adjusted roof opening panel. Components should not be replaced for this condition. Adjust the roof opening panel so that the front edge of the sliding glass panel is contacting the margin seal. Refer to Workshop Manual (WSM), Section 501-17. After…
• 10179359Aug 13, 2020Equipment, Visibility (wipers, defrost, mirrors). Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a flutter, drone, hum, and/or vibration noise while driving. This may be due to an incorrectly adjusted roof opening panel. Components should not be replaced for this condition. Adjust the roof opening panel so that the front edge of the sliding glass panel is contacting the margin seal. Refer to Workshop Manual (WSM), Section 501-17…
• 10179344Aug 12, 2020Electrical system, Engine, Equipment. Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system.
• 10179334Aug 12, 2020Electrical system. Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number…
• 10179121Aug 12, 2020Equipment, Electrical system. Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure
• 10179330Aug 11, 2020Electrical system, Equipment. Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start through the SYNC interface. This may be due to the current level SYNC software installed. To correct this condition, program the SYNC module. Refer to Workshop Manual (WSM), Section 415-00. If no update is available or the condition persists after programming, refer to WSM, Section 303-06 for further diagnosis.
• 10179345Aug 7, 2020Equipment. Some 2020 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a flutter, drone, hum, and/or vibration noise while driving. This may be due to an incorrectly adjusted roof opening panel. Adjust the roof opening panel so that the front edge of the sliding glass panel is contacting the margin seal. Refer to Workshop Manual (WSM), Section 501-17. After adjustment perform a power roof opening panel…
• 10177858Jul 30, 2020Electrical system. Some 2020 Escape HEV vehicles built on or before 10-Jun-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P2CF3, P2D00, P2D01, P2D02, P2D03, P2D04, P2B29, P0CFF, P0E1F and/or P0C4B stored in the battery energy control module (BECM). This may be due to various strategies within the BECM software. To resolve this condition, follow the Service Procedure steps to reprogram the powertrain…
• 10177878Jul 29, 2020Equipment, Electrical system, Back-over prevention (rear camera). Some 2020 F150/Nautilus/Expedition/Transit/Edge/Escape/Mustang vehicles built on or before 21-Jun-2020 may exhibit various front and/or rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. If a vehicle exhibits this condition, replace the affected camera(s). Refer to Workshop Manual (WSM), Section 41313. For claiming, use causal part 19G490 and any applicable labor…
• 10177863Jul 13, 2020Body and structure. This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
• 10177856Jul 10, 2020Seats. Some 2020 Escape vehicles equipped with heated front seats built on or before 14-Feb-2020 may exhibit a bulge in the front seat cushion that the customer describes as uncomfortable. This may be due to wiring for the heated seat. To correct the condition, follow the Service Procedure to replace the heated seat mat on the affected front seat.

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