2021 Ford Explorer Hybrid Electrical system Problems
- Complaints
- 1about this part
- Share
- 14%of 7 total for the year
- Median mileage
- 96,147miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the electrical system of the 2021 Ford Explorer Hybrid, 14% of the 7 complaints for this model year. Where a mileage was given, the median is 96,147 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2021 Ford Explorer Hybrid. The contact stated that after restarting the vehicle, there was a burning odor present. The message Pull Over Possible Powertrain Damage was displayed. The vehicle was towed to the local dealer who determined that the high voltage junction box had overheated and was burned. The high voltage junction box and high voltage junction box wiring harness were replaced, and the vehicle was repaired. The manufacturer was notified of the failure and indicated that the VIN was not included in the NHTSA Campaign Number: 23V626000 (Electrical System). …”
NHTSA complaint #11556636, filed 2023-11, 96,147 milesRelated service bulletins
- 10250298Feb 1, 20242020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error…
- 10249785Jan 19, 2024Some 2020-2023 Explorer 3.3L full hybrid electric (FHEV) vehicles built on or before 12-Nov-2023 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain…
- 10236587May 22, 20232020-2023 Explorer/Aviator/Police Interceptor Utility Hybrid vehicles may exhibit a charging system warning in the message center and/or illuminated battery lamp with DTC B11D9…
- 10220380Sep 12, 2022Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated MIL with diagnostic trouble code (DTC) P2D40…
- 10212126May 23, 2022Some 2020-2022 Aviator/Explorer Hybrid vehicles may experience a low battery warning message displayed in the message center with diagnostic trouble code B11D9 present in the…
- 10212101May 18, 2022Some 2020-2022 Explorer/Aviator Hybrid vehicles built on or before 11-Apr-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC)…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2021 | 1 | 14% |
Other parts of the 2021 Ford Explorer Hybrid
2 complaintsTransmission and drivetrain
2 complaintsAir bags
1 complaintsFuel system
1 complaintsSeat belts
1 complaintsSteering
1 complaintsBody and structure
1 complaintsWheels
1 complaints
← All problems reported for the 2021 Ford Explorer Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology