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SteeringPart report

2016 Ford Explorer Police Intercept Steering Problems

Complaints
2about this part
Share
10%of 21 total for the year
Median mileage
37,703miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the steering of the 2016 Ford Explorer Police Intercept, 10% of the 21 complaints for this model year. Where a mileage was given, the median is 37,703 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I started my vehicle and put in drive my steering wheel was locked in one position I was unable to turn the wheel left or right I started getting several lights on my dash from hill start assist, service advancetrac, steering assist fault. …”

NHTSA complaint #11166639, filed 2019-01, 26,406 miles

“The contact stated that the Police Department owns a 2016 Ford Explorer. The contact stated that while a Police Officer was attempting to drive the vehicle; however, the steering wheel seized. There was no warning light illuminated. The vehicle was towed to the Government mechanic who previously diagnosed the vehicle and stated that the steering rack had failed. The contact stated that two other Police Department vehicles had recently experienced the same failure with the steering rack. The manufacturer was notified of the failure and stated there was no recall on the vehicle. …”

NHTSA complaint #11579478, filed 2024-03, 49,000 miles

Related service bulletins

Steering: other model years

YearComplaintsShare of year
2016210%
2015117%

Other parts of the 2016 Ford Explorer Police Intercept

Other or unknown
12 complaints
Body and structure
5 complaints
Engine
4 complaints
Electrical system
2 complaints
Transmission and drivetrain
2 complaints
Fuel system
1 complaints
Seats
1 complaints

← All problems reported for the 2016 Ford Explorer Police Intercept

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology