2016 Ford Explorer Technical Service Bulletins

199 technical service bulletins (TSBs) are on record for the 2016 Ford Explorer. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10099086Mar 21, 2017Engine. Some 2016-2017 explorer vehicles equipped with a 2.3l engine and built on or before 28-feb-2017 may exhibit the idle speed dropping below specification after repeated light pedal tip-in/tip-out events at low vehicle speeds, such as in heavy traffic jams or a parking lot maneuvers. Reprogram the powertrain control module (pcm) to the latest calibration using ids release 104.04 or higher. Make sure you are connected…
• 10100067Mar 16, 2017Equipment. Some 2016 edge/explorer/f-150/mustang built on or before 01-nov-2016 and equipped with a 4.2-inch fcdim may exhibit a blank screen. To correct the concern, reprogram the fcdim to the latest level using ids release 104.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 10d885 and applicable labor operations in section…
• 10095858Feb 27, 2017Transmission and drivetrain, Equipment. Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (awd) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise is identified as the ptu and/or internal to the ptu…
• 10095648Feb 8, 2017Electrical system. Some 2016 edge, f150, explorer, and mustang vehicles equipped with a myford display 4 inch screen may exhibit a blank screen and no audio. Reprogram the front control display interface module (fcdim) to the latest calibration using integrated diagnostic system (ids) release 104.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files…
• 10095624Feb 2, 2017Transmission and drivetrain. Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3rd and 5th gear shift events are present. Using ids, identify the band number of ssb for use when ordering…
• 10095208Jan 27, 2017Body and structure, Equipment. Some 2016-2017 explorer police utility vehicles may have an illuminated mil with ambient air temperature sensor dtc p0073. During the installation of certain police accessories by non-ford vehicle upfitters, wiring connector c134 may have been left disconnected following the removal and installation of the front bumper cover. If this issue is noted, first check c134 before beginning other diagnostic steps.
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10094643Dec 22, 2016Engine. Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. To reduce the possibility of damage, carefully pull straight upward on the underside of the cover at each fastener location to remove. Do not pull the cover forward or to the side.
• 10094612Dec 9, 2016Engine. Some 2015-2016 edge with 2.0l gasoline turbocharged direct injection (gtdi), 2015-2016 mustang and f-150 with 5.0l engine and 2016 explorer equipped with 2.3l gtdi engine may exhibit oil leak at engine oil pressure (eop) sensor threads. It is not required to replace the sensor if it is leaking from the threads. Remove and reseal the eop sensor, refer to workshop manual (wsm), sections 303-14. Check the oil level…
• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10095985Nov 11, 2016Equipment. 2016-2017 explorer signature lighting is standard equipment on xlt and higher level vehicles. Base model vehicles are not equipped with signature lighting and it is not an option. Base level vehicles without the led lighting surrounding the headlamps are built correctly and should not be modified by installing the signature lamps. Prior to beginning any diagnostics, verify the proper vehicle model/series utilizing…
• 10091139Oct 27, 2016Equipment. Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle body replacement
• 10091127Oct 27, 2016Engine. Some 2016 explorer, flex, mkt, taurus, mks and transit vehicles equipped with a 3.5l gtdi engine may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p2096, p2097, p2098 and/or p2099 in the powertrain control module (pcm) memory. This may be due to incorrect calibration values setting a system dtc instead of a circuit fault dtc.
• 10091003Oct 26, 2016Tires. Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure is key to the ride characteristics of the vehicle and…
• 10091151Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090681Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090506Oct 12, 2016Equipment. Some 2016 explorer vehicles equipped with front parking aid and built on or before 10-may-2016 may exhibit an intermittent front parking aid fault in the message center that may or may not include dtcs in the parking aid module (pam). This may be due to water intrusion into the front bumper wire harness. Follow the tsb service procedure steps to correct the condition.
• 10090662Oct 10, 2016Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10090505Oct 10, 2016Engine. Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on or before 31-may-2016 may exhibit an intermittent loss of power and/or an illuminated powertrain malfunction (wrench) lamp with diagnostic trouble codes (dtcs) p2111, p2112…
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109063Sep 16, 2016Transmission and drivetrain. Some 2015-2016 vehicles equipped with 6F50/6F55 transmission Built On 11/2/2015 And Through 2/1/2016 may exhibit no reverse, 3rd and 5th gear and/or DTCs P0715, P0717, P0756 and/or P2701. This may be caused by the direct clutch snap ring out of position and/or damage to the direct clutch hub. The cause of the failure is the Tone Wheel surface putting uneven load on the snap ring.
• 10109085Sep 14, 2016Vehicle speed control. Certain 2015 Model Year Edge, 2015-2016 Model Year F-150, MKT, and Police Interceptor Sedan, and 2016 Model Year Escape, Explorer, Flex, Fusion, MKX, Mustang, Police Interceptor Utility, Taurus, and Transit Vehicles - Electronic Throttle Body Repair
• 10109040Sep 14, 2016Engine, Engine cooling. Some 2016 Explorer vehicles equipped with a 2.3L GTDI engine may exhibit an illuminated MIL with a lack of power and diagnostic trouble code (DTC) P0299. This may be due to the turbocharger wastegate actuator rod coming disconnected from the wastegate. Follow the Service Procedure steps to correct the condition.
• 10092562Aug 22, 2016Electrical system, Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10092362Aug 2, 2016Body and structure, Equipment. Some 2016 explorer vehicles equipped with the hands-free power liftgate and without trailer tow package may exhibit a liftgate that opens while walking next to the rear bumper. This may be due to the software sensitivity in the hands-free liftgate actuation module. Follow the service procedure steps to correct the condition.
• 10091432Jul 21, 2016Equipment, Electrical system. Some 2016 f150, mustang and explorer vehicles equipped with a 3.5l gtdi, 2.3l gtdi or 2.7l gtdi engine built on or before 4/15/2016, and equipped with active noise cancellation (anc) or engine sound enhancement (ese), may exhibit no audio and/or display an audio off or loading message after starting the engine. Reprogram the audio control module (acm) to the latest calibration using ids release 101.03 or higher.
• 10091275Jul 14, 2016Electrical system, Engine. Some 2016 explorer vehicles built on or before 5/8/2016 may exhibit a noise from the electric cooling fans, most noticeable right after the engine is turned off as they spin down to a stop. If the noise can be pinpointed to the cooling fan motor, replace the cooling fan assembly with applicable updated service parts. Da8z-8c607-b replaced da8z-8c607-a, dg1z-8c607-e replaced dg1z-8c607-d, dg1z-8c607-f replaced…
• 10091272Jul 13, 2016Transmission and drivetrain. 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit (ptu) halfshaft/linkshaft seal. This may be due to a worn ptu bushing. The ptu bushing can now be repaired without ptu replacement.
• 10091204Jul 12, 2016Seats. Some 2009-2010 f-150 and 2011-2016 explorer vehicles may have a seat cushion cover that appears loose near the front of the seat. This may be caused by the seat cushion cover j-retainer becoming disengaged from the seat cushion pan flange. Follow the service procedure steps to correct the condition.
• 10091203Jul 12, 2016Electrical system. Some 2016 explorer vehicles equipped with front parking aid and built on or before 5/10/2016 may exhibit an intermittent front parking aid fault in the message center that may or may not include dtcs in the parking aid module (pam). This may be due to water intrusion into the front bumper wire harness. Follow the service procedure steps to correct the condition.
• 10081004Jun 29, 2016Engine cooling, Electrical system, Equipment. Some 2016 f-150, expedition, navigator, transit, edge, flex and explorer vehicles equipped with a 3.5l twin independent variable cam timing (ti-vct) or a 3.5l gasoline turbocharged direct injection (gtdi) engine with less than 3200 km (2000 miles) may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble codes (dtcs) p0011, p0015, p0016, p0017, p0018, p0019, p0021 and/or p0025 stored in…
• 10091140Jun 16, 2016Equipment, Engine. 2013-2017 explorer, taurus, mks exhaust studs not missing
• 10081001Jun 16, 2016Electrical system, Seats. Some 2016 explorer and mkx vehicles built on or before 3/11/2016 may exhibit a memory seat that does not return to the programmed position when pressing the memory seat switch or programmed intelligent access (ia) key; and/or easy entry/exit function that does not return to the previous seat position.
• 10079008May 27, 2016Engine cooling. 3.5l gasoline turbocharged direct injection (gtdi) engine may exhibit a malfunction indicator lamp (mil) with diagnostic trouble codes (dtc) p0327/p0332.
• 10078962May 4, 2016Seats. Some 2015-2016 edge and 2016 explorer vehicles built on or before 2/12/2016 equipped with climate controlled seats may exhibit a lack of cooling performace from the front seat backrests.
• 10205031Apr 20, 2016Equipment. Touchscreen navigation system - arabic language - blank screen
• 10183749Apr 5, 2016Electrical system. In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
• 10204987Feb 5, 2016Transmission and drivetrain, Air bags, Equipment, Body and structure, Fuel…. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
• 10204986Feb 5, 2016Fuel system, Body and structure, Electrical system, Transmission and…. 49 CFR Part 579.5 Monthly Communications - January 2016
• 10204979Oct 20, 2015Transmission and drivetrain. 2.0 GTDI/2.3L - Front wheel drive - Bibration and/or grinding/banging/clicking noise
• 10074660Oct 20, 2015Equipment. Summary to be provided on a future date.
• 10204993Oct 14, 2015Equipment, Electrical system. Demonsftration/Delivery Hold - Customer Satisfaction Program 15B32 Certain 2015 Model Year F-150, MKS, and 2016 Explorer, F-Super Duty, and
• 10074717Aug 28, 2015Equipment. Summary to be provided on a future date.
• 10058720Aug 28, 2015Equipment. 2016 ford explorer: tsb contains an owner's notification letter. Select document search button below. The sync 911 assist feature can't be activated using the procedure listed in the owner's manual due to improper configuration at the plant
• 10058616Aug 1, 2015Transmission and drivetrain. Ford: transmission fluid leak from converter housing area on police utility equipped with 6f50/6f55 transmission
• 10058235Jul 23, 2015Air bags. Ford explorer 2014-2016: bulletin information involving vehicles equipped with second row inflatable seat belts may exhibit an airbag warning light illuminated with dtc b141b and b141c.
• 10058625Jul 1, 2015Transmission and drivetrain. Ford: some vehicles transmission will experience, after a cold soak or an extended period with engine off, a 2-3 shift hesitation due to possible hydraulic circuit drain. Model 2013-16 various vehicles.
• 10074795Jun 1, 2015Equipment. Summary to be provided on a future date.

← All problems reported for the 2016 Ford Explorer