2014 Ford Fiesta Technical Service Bulletins

109 technical service bulletins (TSBs) are on record for the 2014 Ford Fiesta. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11036546Aug 25, 2026Engine, Other or unknown. Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change
• 11031792Apr 29, 2026Other or unknown, Electrical system. Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
• 11029052Feb 24, 2026Electrical system, Other or unknown, Body and structure. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM).
• 11026013Nov 19, 2025Electrical system, Other or unknown. This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
• 11006953Aug 8, 2024Other or unknown. Certain 2014-2015 Model Year Fiesta, 2014-2016 Model Year Fusion, MKZ and 2014-2016 Model Year Transit Connect Vehicles Not Covered in Safety Recall: 20S15 or 23S36 Door Latch Replacement and Inspection
• 10254138Apr 24, 2024Equipment. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet…
• 10237441May 4, 2023Transmission and drivetrain. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT • Due to ongoing limited part availability, program terms have been revised. • Vehicle pickup & delivery has been added. • Labor allowance table has been updated…
• 10235153Apr 4, 2023Body and structure. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist.
• 10226944Nov 7, 2022Transmission and drivetrain, Equipment. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usage: • Vehicles that are still covered by the 8 years/80,000-mile Emissions warranty coverage MUST be serviced with a NEW Ford Motor Company TCM.
• 10199780Jul 30, 2021Transmission and drivetrain. Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power.
• 10190990Apr 27, 2021Latches, locks and linkages. Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. If the customer is able to latch the door, after repeated attempts to shut the door, these is a potential the door may unlatch while driving, increasing the risk of injury. Ford's analysis indicates that this condition is more likely to…
• 10180428Sep 25, 2020Engine cooling. Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil…
• 10180371Sep 2, 2020Transmission and drivetrain. This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circuit failures within the TCM may develop and result in intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power.
• 10179185Aug 26, 2020Electrical system, Equipment. Some 2011-2019 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, 'Contact Hotline message', odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If programmable module installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new session using the appropriate Ford…
• 10172972Mar 9, 2020Electrical system, Other or unknown. SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program…
• 10170917Jan 24, 2020Equipment, Electrical system. Some 2014-2018 Fiesta vehicles may exhibit a clicking noise from the driver side dash panel while operating the air distribution control. This may be due to a damaged door actuator and/or contact between the instrument panel (IP) ground and/or Sync 3 radio harnesses and the air distribution door actuating gear. To correct the condition, follow the Service Procedure steps to reroute the wiring harnesses and/or…
• 10164620Aug 26, 2019Transmission and drivetrain. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Service Warranty Coverage
• 10164606Aug 26, 2019Transmission and drivetrain. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage
• 10164604Aug 26, 2019Transmission and drivetrain. Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension
• 10164615Aug 14, 2019Transmission and drivetrain. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage
• 10164612Aug 14, 2019Transmission and drivetrain. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Reprogramming for Overt TCM Failure Warning
• 10164603Aug 14, 2019Transmission and drivetrain. Certain 2014 through 2015 Model Year Fiesta and 2014 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Clutch Warranty Extension
• 10164596Aug 14, 2019Equipment. Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics.
• 10164508Aug 9, 2019Visibility (wipers, defrost, mirrors). Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found…
• 10163594Jul 12, 2019Transmission and drivetrain. Short-Term DPS6 Dealer Customer Handling Direction
• 10160880May 6, 2019Equipment. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S.
• 10159489Apr 26, 2019Equipment, Electrical system. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S.
• 10153969Jan 17, 2019Equipment. Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
• 10148728Oct 15, 2018Engine cooling, Equipment. 2014-2017 Fiesta, 2015-2018 Focus, 2018-2019 Ecosport vehicles equipped with a 1.0L EcoBoost engine may exhibit coolant consumption,white smoke and/or a runs rough condition. Refer to the extended coolant pressure test in Workshop Manual (WSM), Section 303-03. If no external coolant loss is confirmed, further investigation of the integrated exhaust manifold (IEM) interface is required. Carefully inspect the…
• 10148720Oct 4, 2018Equipment, Transmission and drivetrain, Engine. Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture. A transmission fluid leak at the input shaft seal can cause a buildup of fluid in the bell housing; creating the appearance of a rear main seal leak.
• 10144207Jul 12, 2018Electrical system. Some 2011-2018 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, Contact Hotline message, odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If programmable module installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new session using the appropriate Ford…
• 10144182Jul 3, 2018Equipment, Electrical system, Engine cooling. This article supersedes TSB 18-2024 to update the model years. Some 2011-2018 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HVAC) case allowing water to enter the blower motor and freeze during a below freezing overnight soak.
• 10137113Mar 30, 2018Equipment. Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems.
• 10136597Feb 14, 2018Equipment. 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
• 10136588Feb 5, 2018Equipment. The procedure in video has not changed. The new screen (D2BZ-18D395-A) installation is the same as the previous level part used in the video. The video is located under GSB G0000060.
• 10140309Jan 26, 2018Equipment, Engine. Some 2011-2017 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and prior screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HVAC) case allowing water to enter the blower motor and freeze during a below freezing overnight soak. The blower motor fuse at location F4 in the power…
• 10138510Jan 26, 2018Equipment. Some 2011-2017 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and prior screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HVAC) case allowing water to enter the blower motor and freeze during a below freezing overnight soak. The blower motor fuse at location F4 in the power…
• 10140323Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.
• 10140316Jan 10, 2018Electrical system. Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) session and…
• 10138524Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.
• 10138517Jan 10, 2018Electrical system. Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) session and…
• 10127405Nov 2, 2017Electrical system, Transmission and drivetrain. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the…
• 10095866Feb 7, 2017Transmission and drivetrain. Certain 2011 through 2015 model year fiesta and 2012 through 2016 model year focus vehicles equipped with a dps6 automatic transmission - transmission control module extended warranty coverage
• 10095628Feb 6, 2017Transmission and drivetrain. 2011-2017 fiesta and 2012-2017 focus service pigtail for transmission control module connector c1750a is available. If repairs are needed use part number fu2z-14s411-va. Replacement of wiring harness 12a581 is no longer required when this connector needs servicing.
• 10095624Feb 2, 2017Transmission and drivetrain. Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3rd and 5th gear shift events are present. Using ids, identify the band number of ssb for use when ordering…
• 10095175Jan 23, 2017Equipment, Engine. 2013-2016 fiesta, escape, transit connect and 2013 fusion vehicles with a 1.6l gasoline turbocharged direct injection (gtdi) engine may exhibit an engine oil level reading that is up to 8 mm above the maximum mark on the engine oil dipstick when the engine is filled with the correct amount of oil. This is a normal characteristic of this engine. Do not lower the oil level to the maximum mark on the engine oil…
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10094645Dec 22, 2016Equipment. Some 2014-2017 fiesta and 2015-2017 focus vehicles with the 1.0l gtdi engine may exhibit a turbocharger wastegate rod rattle. This may be due to the wastegate linkage. This noise is considered normal and is not a sign of a defective turbocharger. The wastegate rod has clearances built into the control linkage to accommodate thermal expansion. The turbocharger should not be replaced for this condition.
• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10091151Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…

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