2016 Ford Fiesta Technical Service Bulletins

110 technical service bulletins (TSBs) are on record for the 2016 Ford Fiesta. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10138533Jan 29, 2018Equipment. Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then…
• 10140309Jan 26, 2018Engine, Equipment. Some 2011-2017 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and prior screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HVAC) case allowing water to enter the blower motor and freeze during a below freezing overnight soak. The blower motor fuse at location F4 in the power…
• 10138510Jan 26, 2018Equipment. Some 2011-2017 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and prior screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HVAC) case allowing water to enter the blower motor and freeze during a below freezing overnight soak. The blower motor fuse at location F4 in the power…
• 10140323Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.
• 10140316Jan 10, 2018Electrical system. Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) session and…
• 10138524Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.
• 10138517Jan 10, 2018Electrical system. Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) session and…
• 10127426Nov 29, 2017Equipment, Electrical system. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
• 10127425Nov 29, 2017Equipment, Electrical system. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available…
• 10127424Nov 29, 2017Electrical system, Lane departure, Equipment, Back-over prevention (rear camera). Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates…
• 10127420Nov 23, 2017Equipment, Transmission and drivetrain. Some 2016-2017 Fiesta ST vehicles may exhibit a clunk noise while shifting from 1st to 2nd gear. To correct this condition replace the front left C1BZ-3B437-A and right C1BZ-3B436-A half shafts. Refer to Workshop Manual (WSM), Section 205-04. Use causal part 3B436 and applicable labor operations in section 4 of the Service Labor Time Standards (SLTS) manual.
• 10127417Nov 22, 2017Equipment. Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10127405Nov 2, 2017Electrical system, Transmission and drivetrain. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the…
• 10125079Oct 6, 2017Equipment. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse.
• 10125078Oct 6, 2017Equipment. Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10119684Sep 28, 2017Electrical system. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any…
• 10119678Sep 21, 2017Electrical system. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key…
• 10119669Sep 13, 2017Electrical system. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor…
• 10109001Apr 18, 2017Back-over prevention (rear camera), Equipment. Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display message of Please check your surroundings for safety along with no rear view camera image when in reverse gear. This will occur only at ambient temperatures ranging from -5 Å'C to 5…
• 10100508Mar 23, 2017Electrical system. Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10095850Feb 23, 2017Equipment. Some 2016 fiesta vehicles equipped with eatc may exhibit a lack of heat in settings other than high auto. Reprogram the heating ventilation and air conditioning (hvac) module to latest calibration using the integrated diagnostic system (ids) release 104.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at…
• 10095628Feb 6, 2017Transmission and drivetrain. 2011-2017 fiesta and 2012-2017 focus service pigtail for transmission control module connector c1750a is available. If repairs are needed use part number fu2z-14s411-va. Replacement of wiring harness 12a581 is no longer required when this connector needs servicing.
• 10095175Jan 23, 2017Equipment, Engine. 2013-2016 fiesta, escape, transit connect and 2013 fusion vehicles with a 1.6l gasoline turbocharged direct injection (gtdi) engine may exhibit an engine oil level reading that is up to 8 mm above the maximum mark on the engine oil dipstick when the engine is filled with the correct amount of oil. This is a normal characteristic of this engine. Do not lower the oil level to the maximum mark on the engine oil…
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10095122Jan 10, 2017Engine, Transmission and drivetrain. Some 2016-2017 fiesta vehicles equipped with a 1.0l gasoline turbo direct injection (gdti) engine and built on or before 6-jan-2017 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) stored in powertrain control module (pcm) memory. Follow the service procedure steps to correct the condition.
• 10094646Dec 22, 2016Equipment. Some owners of 2016 ford and lincoln mkx vehicles equipped with sync 3 may inquire about upgrading to apple carplay and android auto. This upgrade is not currently available for those vehicles. Apple carplay and android auto are currently available only on vehicles equipped with sync 3 v2.0 or later. This upgrade for 2016 ford and lincoln mkx vehicles will be available in 2017. The sync version can be confirmed via…
• 10094645Dec 22, 2016Equipment. Some 2014-2017 fiesta and 2015-2017 focus vehicles with the 1.0l gtdi engine may exhibit a turbocharger wastegate rod rattle. This may be due to the wastegate linkage. This noise is considered normal and is not a sign of a defective turbocharger. The wastegate rod has clearances built into the control linkage to accommodate thermal expansion. The turbocharger should not be replaced for this condition.
• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10091003Oct 26, 2016Tires. Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure is key to the ride characteristics of the vehicle and…
• 10091151Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090681Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090636Oct 5, 2016Engine. 2017 escape vehicles equipped with power roof opening panel built on or after 6/6/16 have a change to the initialization procedure for both the roof opening panel and the shield(sunshade). Refer to workshop manual, section 501-17. In step 2 for the procedures that must be completed within 5 seconds, do not release the tilt switch(sliding glass panel close switch) or the shield (sunshade) control close switch. The…
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109047Sep 26, 2016Transmission and drivetrain. Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109067Sep 19, 2016Electrical system, Equipment. Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due…
• 10109066Sep 19, 2016Equipment. Some 2015-2016 Fiesta vehicles equipped with a 1.6L engine may exhibit insufficient A/C cooling after engine RPM changes. A/C cooling may return after switching the A/C off and back on. This may be due to an internal leak path in compressor that allows pressure to fluctuate. To correct the condition replace the A/C compressor (19703). Refer to Workshop Manual, Section 412-00. Use applicable labor operations from…
• 10109054Sep 2, 2016Electrical system, Engine cooling. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to…
• 10092556Aug 18, 2016Equipment. Some 2016 focus, c-max, fiesta, expedition, and navigator vehicles equipped with sync 3 may exhibit a condition in which the sirius satellite channel guide category buttons may not respond when selected and a loading message is displayed continuously. To correct this condition reprogram the audio control module (acm) with latest calibration using ids release 101.05 or higher. Make sure you are connected to the…
• 10092372Aug 16, 2016Transmission and drivetrain. Some 2011-2015 fiesta vehicles built on or before 10/15/2014 and 2012-2016 focus vehicles equipped with a dps6 automatic transmission may exhibit excessive transmission clutch shudder on light acceleration. Some vehicles may or may not exhibit transmission fluid leaking from the clutch housing. Follow the service procedure steps to correct the condition.
• 10092410Aug 11, 2016Engine, Transmission and drivetrain. Some 2015-2016 fiesta with 1.6l tivct engine may have a check engine light with dtc's p0351 and/or p0352 with possible runs rough, hard or no start. Follow ppt je for normal diagnostics. If light flash is inconsistent or dim in step je4; suspect a damaged or warped hall effect window on the engine flywheel. Replace the flywheel using workshop manual section 303-01. Use applicable labor operations from section 6 of…
• 10092402Aug 3, 2016Electrical system. Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in…
• 10091279Jul 15, 2016Transmission and drivetrain. Some 2014 - 2016 fiesta equipped with 1.6l engine may exhibit a powertrain malfunction (wrench)/service warning indicator illuminated with no dtcs. The powertrain malfunction (wrench)/service warning indicator may be illuminated to indicate an engine oil change is due. If no diagnostic trouble codes (dtcs) are present in the powertrain control module (pcm) then perform appropriate scheduled maintenance per the…
• 10091267Jul 1, 2016Equipment, Electrical system. Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. Applink maybe inoperative, or the system may perform random reboots during an ignition cycle with the phone connected. Determine if the customer has an android phone with the baseball application mlb.com at bat installed.
• 10091230Jul 1, 2016Equipment, Electrical system. Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on non-navigation vehicles. Perform the following procedure to resolve. Enter bezel diagnostics per work shop manual (wsm) section 415-00. Select testing settings from the menu…
• 10091229Jul 1, 2016Electrical system, Equipment. Some 2016 ford and lincoln vehicles equipped with sync 3 and navigation along with a valid paid subscription to sirius travel link may not display sirius travel link fuel prices. Replacing components will not resolve the condition and is not recommended at this time. Engineering is currently investigating. In the interim, the following steps will reset the system. Position the vehicle outdoors in open sky…
• 10091142Jun 17, 2016Equipment. 2013-2016 escape,2014-2016 fiesta, transit connect and 2013-2015 fusion vehicles equipped with 1.6l gtdi engine - updated workshop manual (wsm) section 303-03 cooling system
• 10079010May 27, 2016Electrical system, Equipment. Diagnostic trouble code (dtc) p081c unable to clear
• 10078988May 11, 2016Transmission and drivetrain, Equipment. Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645
• 10078987May 10, 2016Equipment, Transmission and drivetrain. Clunk noise shifting from 1st to 2nd gear

← All problems reported for the 2016 Ford Fiesta