2016 Ford Focus Electric Technical Service Bulletins

20 technical service bulletins (TSBs) are on record for the 2016 Ford Focus Electric. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10235323Apr 12, 2023Electrical system. Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming issues encountered. o C-MAX Energi vehicles are now serviceable with new software and hardware. Labor Allowances: C-MAX…
• 10216851Jul 28, 2022Other or unknown. Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity.
• 10204043Nov 3, 2021Equipment. Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity. Some owners are still within the *complimentary trial…
• 10174403Apr 24, 2020Electrical system. Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lower high voltage battery connector caused by water ingress. If this occurs, the vehicle may not restart once it has…
• 10167225Oct 4, 2019Electrical system. Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BECM. If the vehicle has the stop safely now message and no other observable symptoms are present, continue with normal diagnostics.
• 10144217Jul 20, 2018Equipment, Electrical system. Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open…
• 10144214Jul 20, 2018Equipment, Electrical system. Some 2016 C-MAX and Focus Electric vehicles built on or after 11-May-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (BCM) to the latest level using Integrated Diagnostic System (IDS) release 110.03 or higher. To correct the concern Make sure you are connected to the internet when entering module programming to obtain the latest updates.
• 10144195Jul 20, 2018Electrical system, Equipment. Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the Service Procedure steps to correct the condition.
• 10109028Apr 4, 2017Equipment. Certain 2016 C-MAX Energi, 2016 Focus Electric and 2016-2017 Fusion Energi - Telematics Control Unit Reprogramming
• 10095781Feb 9, 2017Electrical system. Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myford mobile phone applications. 2g networks were decommissioned on 16-jan-2017. If the 3g tcu was operating on a 2g network, it will not automatically attempt to reconnect to the…
• 10094770Dec 5, 2016Equipment. Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement.
• 10095978Nov 2, 2016Electrical system. Some 2016 c-max and focus electric vehicles may exhibit a false activation of the alarm system. A work around until the software is updated(4th qtr. 2016), procedure is available. 1. Put the vehicle in park. 2. Take your foot off the brake pedal and keep it off. 3. Turn the vehicle off (push button start/stop. 4.exit vehicle and lock the doors to activate the alarm. Note: if the brake is touched after turning the…
• 10109047Sep 26, 2016Transmission and drivetrain. Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp.
• 10109054Sep 2, 2016Engine cooling, Electrical system. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to…
• 10092572Aug 26, 2016Electrical system. Some 2016 c-max and focus electric vehicles may exhibit a false activation of the alarm system. A work around until the software is updated(4th qtr. 2016), procedure is available. 1. Put the vehicle in park. 2. Take your foot off the brake pedal and keep it off. 3. Turn the vehicle off (push button start/stop. 4.exit vehicle and lock the doors to activate the alarm. Note: if the brake is touched after turning the…
• 10092372Aug 16, 2016Transmission and drivetrain. Some 2011-2015 fiesta vehicles built on or before 10/15/2014 and 2012-2016 focus vehicles equipped with a dps6 automatic transmission may exhibit excessive transmission clutch shudder on light acceleration. Some vehicles may or may not exhibit transmission fluid leaking from the clutch housing. Follow the service procedure steps to correct the condition.
• 10091425Jul 18, 2016Electrical system. Some 2016 c-max energi and focus electric vehicle built on or before 4/18/2016, may have 12-volt and/or high voltage battery with a low state of charge and/or an intermittent battery draw. Reprogram the telematics control unit (tcu) to the latest calibration using ids release 101.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration…
• 10183749Apr 5, 2016Electrical system. In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
• 10204984Mar 22, 2016Electrical system. Delivery Hold - Customer Satisfaction Program 16 B02 Certain 2012-2016 Model Years Focus Electric vehicles High voltage Lower battery connector corrosion.
• 10074364Mar 22, 2016Electrical system. Summary to be provided on a future date.

← All problems reported for the 2016 Ford Focus Electric