2014 Ford Focus Technical Service Bulletins

147 technical service bulletins (TSBs) are on record for the 2014 Ford Focus. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11031792Apr 29, 2026Electrical system, Other or unknown. Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
• 11029052Feb 24, 2026Other or unknown, Electrical system, Body and structure. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM).
• 11026013Nov 19, 2025Electrical system, Other or unknown. This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
• 11012235Dec 4, 2024Other or unknown. Certain 2012 – 2018 Model Year Focus Vehicle Line One-Time Canister Purge Valve Replacement
• 11008948Oct 10, 2024Other or unknown. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 10254138Apr 24, 2024Equipment. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet…
• 10237441May 4, 2023Transmission and drivetrain. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT • Due to ongoing limited part availability, program terms have been revised. • Vehicle pickup & delivery has been added. • Labor allowance table has been updated…
• 10235153Apr 4, 2023Body and structure. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist.
• 10226944Nov 7, 2022Transmission and drivetrain, Equipment. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usage: • Vehicles that are still covered by the 8 years/80,000-mile Emissions warranty coverage MUST be serviced with a NEW Ford Motor Company TCM.
• 10218617Aug 3, 2022Equipment. Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Pop-up will be displayed on the center display…
• 10214758Jun 21, 2022Other or unknown, Electrical system. Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup will be displayed on SYNC infotainment screen during…
• 10203850Nov 4, 2021Other or unknown. Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the 3G telematics control unit (TCU) will lose MyFord Mobile and MyLincoln Mobile app functionality/connectivity. Repair or…
• 10199780Jul 30, 2021Transmission and drivetrain. Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power.
• 10194415May 12, 2021Electrical system, Transmission and drivetrain, Equipment. 2015-2018 Focus service parts transmissions part # F1FP-7000-VB / F1FZ-7000-P built on 1-Aug-2020 and through 01-Mar-2021 may have an incorrect input speed sensor A (ISSA) shim thickness. This may cause an intermittent input speed sensor diagnostic trouble code (DTC). In the event of shift issues or skip shift events, check and verify that the ISSA speed sensor shim is 2.0 mm (0.079 in) F1FZ-7Z101-A before…
• 10180371Sep 2, 2020Transmission and drivetrain. This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circuit failures within the TCM may develop and result in intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power.
• 10176123May 29, 2020Electrical system. Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a…
• 10174403Apr 24, 2020Electrical system. Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lower high voltage battery connector caused by water ingress. If this occurs, the vehicle may not restart once it has…
• 10172972Mar 9, 2020Other or unknown, Electrical system. SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program…
• 10170911Jan 15, 2020Electrical system. Some 2012-2018 Focus Electric vehicles may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lower high voltage battery connector caused by water ingress. If this occurs, the vehicle may not restart once it has been shut off.
• 10164620Aug 26, 2019Transmission and drivetrain. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Service Warranty Coverage
• 10164606Aug 26, 2019Transmission and drivetrain. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage
• 10164604Aug 26, 2019Transmission and drivetrain. Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension
• 10164615Aug 14, 2019Transmission and drivetrain. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage
• 10164612Aug 14, 2019Transmission and drivetrain. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Reprogramming for Overt TCM Failure Warning
• 10164603Aug 14, 2019Transmission and drivetrain. Certain 2014 through 2015 Model Year Fiesta and 2014 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Clutch Warranty Extension
• 10164508Aug 9, 2019Visibility (wipers, defrost, mirrors). Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found…
• 10164497Aug 7, 2019Electrical system. For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable…
• 10163594Jul 12, 2019Transmission and drivetrain. Short-Term DPS6 Dealer Customer Handling Direction
• 10160931May 10, 2019Transmission and drivetrain. On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter…
• 10159494Apr 26, 2019Engine. SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts.
• 10159489Apr 26, 2019Equipment, Electrical system. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S.
• 10156594Mar 18, 2019Electrical system. Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module (BCM). Inspect the BCM for the presence of fuse F88. If fuse 88 is missing, install a 25 amp fuse and then re-evaluate the concern.
• 10153969Jan 17, 2019Equipment. Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
• 10153935Dec 12, 2018Electrical system. Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the Service Procedure steps to correct the condition.
• 10153944Dec 10, 2018Electrical system, Equipment. Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presence of fuse F88. If the fuse is missing, install the correct size replacement fuse as outlined in the Wiring Manual and then re-evaluate the concern.
• 10152459Nov 29, 2018Equipment. Some 2012-2018 Focus BEV vehicles may exhibit a lack of A/C. This may be due to a high-voltage battery coolant cooler (chiller) leak that may have been caused by prior transmission service. Follow the Service Procedure steps to correct the condition.
• 10152473Nov 14, 2018Engine cooling. For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the…
• 10148720Oct 4, 2018Engine, Transmission and drivetrain, Equipment. Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture. A transmission fluid leak at the input shaft seal can cause a buildup of fluid in the bell housing; creating the appearance of a rear main seal leak.
• 10149765Sep 19, 2018Electrical system. Some 2012-2018 Focus BEV vehicles may exhibit DTC U0130 in the battery electric control module (BECM) after replacement of the high voltage (HV) battery pack. In order to correct the condition, perform a programmable module installation (PMI) using the appropriate Ford scan tool. This action will initiate a coordinated flash of powertrain control module (PCM) and transmission control module (TCM) for HV battery…
• 10144937Aug 13, 2018Engine cooling. 2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to the extended coolant pressure test and checking for combustion gases in Workshop Manual (WSM), Section 303-03A. If internal coolant loss is confirmed, further investigation of the head gasket interface is required.
• 10137113Mar 30, 2018Equipment. Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems.
• 10137110Mar 29, 2018Electrical system. Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open…
• 10137097Mar 15, 2018Electrical system. Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authorization and/or diagnostic trouble code (DTC) U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions…
• 10137085Mar 5, 2018Electrical system. Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle service equipment (EVSE) charge cord. To identify a Delphi EVSE the coupler on the EVSE that connects to the vehicle charge port is solid black.
• 10136582Feb 20, 2018Electrical system. Some 2012-2014 Focus vehicles equipped with a 2.0L gasoline direct injection (GDI) engine may exhibit concerns of engine runs rough, crank no-start, loss of power, loss of engine RPM, and/or illuminated MIL with diagnostic trouble codes (DTCs) P0122, P0222, P0320, P0322, P0327, P0332, P0344, P0369, P06A7, P060D, P061C, P1336, P1674, P2111, P2112, P2127 and/or P2135. Follow the Service Procedure steps to correct the…
• 10136597Feb 14, 2018Equipment. 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
• 10140286Jan 17, 2018Electrical system. Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may occur when the vehicle is restarted within 20 seconds after being powered off, starting the vehicle within 20 seconds of unplugging or starting the vehicle 15 minutes after being remotely started. Follow…
• 10138487Jan 17, 2018Electrical system. Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may occur when the vehicle is restarted within 20 seconds after being powered off, starting the vehicle within 20 seconds of unplugging or starting the vehicle 15 minutes after being remotely started. Follow…
• 10140323Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.
• 10138524Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.

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