2016 Ford Focus Technical Service Bulletins

200 technical service bulletins (TSBs) are on record for the 2016 Ford Focus. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10138533Jan 29, 2018Equipment. Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then…
• 10140335Jan 22, 2018Engine cooling. Certain 2016-2017 Model Year Focus RS Vehicles - Cylinder Head Gasket Replacement
• 10138536Jan 22, 2018Engine cooling. Certain 2016-2017 Model Year Focus RS Vehicles - Cylinder Head Gasket Replacement
• 10140286Jan 17, 2018Electrical system. Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may occur when the vehicle is restarted within 20 seconds after being powered off, starting the vehicle within 20 seconds of unplugging or starting the vehicle 15 minutes after being remotely started. Follow…
• 10138487Jan 17, 2018Electrical system. Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may occur when the vehicle is restarted within 20 seconds after being powered off, starting the vehicle within 20 seconds of unplugging or starting the vehicle 15 minutes after being remotely started. Follow…
• 10140323Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.
• 10140318Jan 10, 2018Equipment, Electrical system. Some 2016-2018 Model Year Focus RS may exhibit inaccurate Outside Air Temperature(OAT) readings with intermittent Air Conditioning(A/C) function. Instrument cluster will display 0 degrees F(-18 degrees C) until the vehicle is driven above 20-30 mph for minimum of 1 minute. Concern can occur when engine is running(Key On Engine Running-KOER) and ignition is cycled Off and On again within 1 second. Do not replace…
• 10138524Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.
• 10138519Jan 10, 2018Equipment. Some 2016-2018 Model Year Focus RS may exhibit inaccurate Outside Air Temperature(OAT) readings with intermittent Air Conditioning(A/C) function. Instrument cluster will display 0 degrees F(-18 degrees C) until the vehicle is driven above 20-30 mph for minimum of 1 minute. Concern can occur when engine is running(Key On Engine Running-KOER) and ignition is cycled Off and On again within 1 second. Do not replace…
• 10127426Nov 29, 2017Equipment, Electrical system. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
• 10127425Nov 29, 2017Equipment, Electrical system. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available…
• 10127424Nov 29, 2017Electrical system, Lane departure, Equipment, Back-over prevention (rear camera). Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates…
• 10127417Nov 22, 2017Equipment. Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10127411Nov 8, 2017Electrical system, Engine cooling. Some 2015-2018 Focus ST vehicles may exhibit MIL On with DTC's P0300 and/or P0316 store in Powertrain Control Module(PCM) memory. Vehicle may also exhibit perceived misfire after cold start until Engine Coolant Temperature(ECT) reaches 49 degrees C (120 degrees F) Install (4) new CYFS-12-YEC spark plugs and set plug gap to 1.0mm(0.040). Use ROTUNDA RTTP tool KDT165 or equivalent to gap and adjust the plugs before…
• 10127394Nov 3, 2017Body and structure. Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the procedure below to remove the water stains from the headliner after the water leak has been repaired. Follow the Service Procedure steps to correct the condition.
• 10127405Nov 2, 2017Electrical system, Transmission and drivetrain. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the…
• 10125089Oct 30, 2017Equipment, Electrical system. Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets and/or preset buttons work erratically. Engineering is currently investigating this concern. Until a new service procedure and/or parts are available use the pre-set buttons in the following manner. To store/program a new station for a pre-set location, press and hold…
• 10125071Oct 27, 2017Transmission and drivetrain, Electrical system. Some 2016-2017 Focus RS vehicles built on or before 02-Aug-2017 may exhibit an Unable to Change Drive Mode message in the instrument panel cluster (IPC) and/or an illuminated malfunction indicator lamp (MIL) with DTC P26FE stored in the powertrain control module (PCM) memory. Reprogram the PCM to the latest calibration using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 106.04…
• 10125079Oct 6, 2017Equipment. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse.
• 10125078Oct 6, 2017Equipment. Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10125072Oct 3, 2017Transmission and drivetrain. Some 2015-2017 Focus vehicles equipped with a dual clutch power-shift transmission may exhibit excessive engine vibration. This may be due to a binding condition with the powertrain mounts. Before replacing components, Perform the powertrain mount neutralization procedure. Refer to Workshop Manual (WSM), Section 303-00.
• 10119684Sep 28, 2017Electrical system. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any…
• 10119683Sep 26, 2017Equipment. Some 2016-2017 Focus RS vehicles may exhibit paint discoloration once the protective wrap guard is removed. It is recommended the wrap stay in place until vehicle is delivered, but no longer than 6 months past the vehicle build date. Longer time on the vehicle will increase the adhesive residue left on the paint surface. To assist with the wrap removal, vehicle surface temperature no less than -10Å?C (14Å?F) and no…
• 10119678Sep 21, 2017Electrical system. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key…
• 10119670Sep 13, 2017Engine. Some 2014-2017 Focus ST vehicles equipped with a 2.0L gasoline turbocharged direct injection (GTDI) engine may exhibit an audible engine idle ticking noise at normal operating temperature. This is considered a normal operating characteristic and no repair should be attempted.
• 10119669Sep 13, 2017Electrical system. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor…
• 10109023Apr 26, 2017Equipment. Some 2014-2017 Focus/C-MAX vehicles when a replacement BCM is received for a service repair may include a white Keyless Entry Card. In an effort to consolidate the complexity of BCM's only the highest level will be available for service. If the vehicle has the Keyless Entry buttons on the left door B-pillar the card needs to stay with the vehicle and shared with the customer as the keyless entry codes have changed.
• 10109020Apr 21, 2017Equipment. Some 2016-2017 Focus RS customers may ask to have the upshift lamp operation programmed to function on their vehicle. North American vehicles do not support this feature and it cannot be added. The performance shift indicator (the RS icon in the tachometer) still functions the same as described in the RS Owner's Supplement
• 10109019Apr 21, 2017Equipment, Engine. Some 2015-2017 Focus ST vehicles may exhibit MIL On with a perceived Misfire after cold start. Diagnostic Trouble Codes DTC's) may include P0300, P0301, P0302, P0303,P0304, and P0316. Refer to General Service Bulletin GSB) G0000106 to confirm Historical DTCs no longer confirmed or pending, but have set at least once since the last time DTCs were cleared. Refer to Workshop Manual (WSM) Section, 303-01 and Powertrain…
• 10109018Apr 14, 2017Electrical system. Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct, perform any open TCU field…
• 10108999Apr 7, 2017Electrical system. Some 2016-2017 Focus RS vehicles built on or before 03-Apr-2017 may exhibit an Unable to Change Drive Mode message in the instrument panel cluster (IPC) and/or an illuminated malfunction indicator lamp (MIL) with DTC P26FE stored in the powertrain control module (PCM) memory. This may be due to a sticking exhaust valve when the temperature is below freezing. Reprogram the PCM to the latest calibration using IDS…
• 10100508Mar 23, 2017Electrical system. Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10100503Mar 21, 2017Suspension. 2016-2017 focus rs models are shipped with front coil spring spacers that keep the suspension from bottoming out and to provide ramp clearance during shipping. The vehicle is shipped with a sticker on the windshield and section 2 in the pdi service record directs the technician to remove the blocks prior to customer delivery. Failure to remove the spacers will result in a rougher than normal ride and will make…
• 10099451Mar 8, 2017Equipment. Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil) on with diagnostic trouble codes(dtc) p1013, p1015 and/or p1016 stored in powertrain control module(pcm). Check turbocharger wastegate control hoses for water/ice restrictions…
• 10099106Mar 2, 2017Transmission and drivetrain. 2013-2017 focus s model vehicles do not have an outside ambient temperature displayed in the ipc and this feature cannot be added. The sensor is in the right hand outside mirror and is used by the powertrain control module (pcm) for calculations.
• 10095617Feb 22, 2017Engine. Some 2016-2017 focus rs vehicles equipped with a 2.3l gasoline turbocharged direct injection (gtdi) engine and built on or before 10-dec-2016 may exhibit an illuminated mil with dtcs p0456, p1450 and/or p144a. This may be due to an intermittent sticking evaporative emission canister purge valve. Follow the service procedure steps to correct the condition.
• 10095763Feb 8, 2017Electrical system. Some 2016 c-max energi/focus electric and 2016-2017 fusion energi vehicles built on or before 10-jul-2016, may exhibit a 12-volt and/or high voltage battery with a low state of charge and/or an intermittent battery draw. Reprogram the telematics control unit (tcu) to the latest level using ids release 104.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest…
• 10095866Feb 7, 2017Transmission and drivetrain. Certain 2011 through 2015 model year fiesta and 2012 through 2016 model year focus vehicles equipped with a dps6 automatic transmission - transmission control module extended warranty coverage
• 10095628Feb 6, 2017Transmission and drivetrain. 2011-2017 fiesta and 2012-2017 focus service pigtail for transmission control module connector c1750a is available. If repairs are needed use part number fu2z-14s411-va. Replacement of wiring harness 12a581 is no longer required when this connector needs servicing.
• 10095624Feb 2, 2017Transmission and drivetrain. Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3rd and 5th gear shift events are present. Using ids, identify the band number of ssb for use when ordering…
• 10095227Jan 30, 2017Electrical system. Some 2016 focus battery electric vehicle (bev) and c-max energi plug-in hybrid vehicles (phev) equipped with sync3 may be unable to change the settings for the charge port light ring under vehicle settings function. This may be due to the gateway module (gwm) configuration, defaulting to always on. Reprogram the gwm to the latest level using ids release 103.05a or higher. Make sure you are connected to the internet…
• 10095212Jan 27, 2017Equipment. Some 2016-2017 focus rs customers may ask to have the global window open option programmed to function on their vehicle. North american vehicles do not support this feature and it cannot be added.
• 10095211Jan 27, 2017Equipment. Some 2015-2017 focus vehicles equipped with remote start (factory or dealer installed) may exhibit a climate control system that does not respond correctly to a remote start event. This may be due to the body control module (bcm) configurations/settings. This may affect heated seats, heated steering wheel, heated backglass, and/or front defroster. Verify the bcm is at the latest level. The issue is currently under…
• 10095207Jan 27, 2017Electrical system, Transmission and drivetrain. Some 2016-2017 focus rs vehicles may exhibit a message displayed in the instrument panel cluster (ipc) that states drive mode selection not possible. Diagnostic trouble code (dtc) p26fe may also be present in powertrain control module (pcm) memory. Dtc p26fe is set when the pcm is unable to command the tailpipe actuator to move. This concern may be caused by low temperatures (below freezing) when starting the…
• 10095144Jan 27, 2017Engine cooling. Some 2016-2017 focus vehicles equipped with a 1.0l gasoline turbo direct injection (gtdi) engine and built on or before 18-jan-2017 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) stored in powertrain control module (pcm) memory. Follow the service procedure steps to correct the condition.
• 10095184Jan 24, 2017Equipment. Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems.
• 10095173Jan 20, 2017Electrical system. Some 2016 c-max and focus electric vehicles built on or after 11-may-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (bcm) to the latest level using integrated diagnostic system (ids) release 103.03 or higher. To correct the concern make sure you are connected to the internet when entering module programming to obtain the latest updates.
• 10095171Jan 20, 2017Brakes. Some 2015-2016 focus vehicles if equipped with remote start and built on or before 17-oct-2016 may exhibit vehicle stall with a malfunction indicator lamp (mil) and diagnostic trouble code (dtc)p1594. This may be due to wheel speed sensor reporting movement of the vehicle while stopped. To correct this condition, update the body control module (bcm) to the latest calibration level using integrated diagnostic…
• 10095164Jan 13, 2017Engine, Equipment. The 2012-2017 focus workshop manual (wsm) procedure for oil pan and rear main oil seal installation has been revised. Refer to wsm, section 303-01 removal and installation. The sealant application location has been revised. Special attention should be used at t-joint locations for cleanliness and sealant application.
• 10095163Jan 11, 2017Electrical system. The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. The window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. Variation of ev range may not indicate a battery or charging concern. Ev range is similar to the dte display on gasoline vehicles, ev range will vary with driving/operating conditions.

← All problems reported for the 2016 Ford Focus