2017 Ford Focus Technical Service Bulletins

178 technical service bulletins (TSBs) are on record for the 2017 Ford Focus. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10095164Jan 13, 2017Engine, Equipment. The 2012-2017 focus workshop manual (wsm) procedure for oil pan and rear main oil seal installation has been revised. Refer to wsm, section 303-01 removal and installation. The sealant application location has been revised. Special attention should be used at t-joint locations for cleanliness and sealant application.
• 10095161Jan 11, 2017Equipment. The ev range after fully charging a 2017 focus electric, c-max/fusion energi may vary after each charge event. The window sticker indicates 0-20 mile range for 2017 cmax energi, 0-21 mile range for 2017 fusion energi. Variation of ev range may not indicate a battery or charging concern. Ev range is similar to the dte display on gasoline vehicles, ev range will vary with driving/operating conditions.
• 10095159Jan 10, 2017Brakes. Some 2016-2017 focus and c-max vehicles built on or after 1-aug-2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. This may be due to the brake caliper spring becoming dislodged and rubbing the wheel. The brake rotor cover removal process on pts pdi tab states tools are not to be used when tearing/removing the rotor…
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10094645Dec 22, 2016Equipment. Some 2014-2017 fiesta and 2015-2017 focus vehicles with the 1.0l gtdi engine may exhibit a turbocharger wastegate rod rattle. This may be due to the wastegate linkage. This noise is considered normal and is not a sign of a defective turbocharger. The wastegate rod has clearances built into the control linkage to accommodate thermal expansion. The turbocharger should not be replaced for this condition.
• 10094642Dec 22, 2016Equipment. 2017 focus has the incorrect refrigerant listed in the workshop manual(wsm), it shows r134a. The owners guide is correct for all except for the focus st supplement. The orange label on the radiator support is also correct. All current 2017 model year focus vehicles utilize the 1234yf refrigerant. Corrections have been submitted to all for next publications.
• 10094625Dec 14, 2016Transmission and drivetrain. The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a concern is intermittent and no dtcs are present, refer to historical dtcs and the pc/ed, section 3 no dtcs present index chart for further information.
• 10094603Dec 2, 2016Equipment. Some 2016-2017 focus rs with sync 3 may exhibit a condition in which a sound mode selection is displayed in the front display interface module (fdim) sound settings screen. Focus rs audio systems are not equipped with sound mode surround sound. To correct this condition, perform the sync accessory protocol interface module (apim) standard programming procedure, refer to workshop manual (wsm), section 415-00.
• 10095996Nov 17, 2016Equipment. Some 2016-2017 focus rs vehicles with sync 3 may experience a condition in which a sound mode selection is displayed in the front display interface module (fdim) sound settings screen. Focus rs audio systems are not equipped with sound mode surround sound. Engineering is aware of this concern and no repairs should be performed at this time. Monitor oasis for future updates. The sync version can be confirmed via…
• 10095994Nov 15, 2016Body and structure. Some 2013-2017 focus 4-door sedans have a single dampener on the left hand side, adjacent to the lifting coil spring, to slow the operation of the luggage compartment deck lid when opening and closing. The luggage compartment deck lid is held open only by the coil springs connected to the hinges. The dampener is not charged with gas to support the luggage compartment lid like the 5 door hatchback lift cylinders…
• 10095991Nov 11, 2016Body and structure. Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner and no repairs should be attempted. On 5 door focus(hatchback) the exposed edge at the rear lift gate area may be due the hem lip out of position (bent) pulling the weather strip out of position, exposing the edge.
• 10095990Nov 11, 2016Equipment. 2016-2017 focus vehicles built on or after 10/nov/2016 will no longer have a flex-fuel badge. Please do not submit for a mis-built unit, and/or add the badge to the tailgate and/or lift gate. Service management team please share with the sales team the deletion of the badge was intentional.
• 10095982Nov 11, 2016Engine. 2016-2017 focus vehicles with 2.0l gasoline direct injection(gdi) engines built on or after 04/07/2016 will no longer have a high pressure fuel pump cover. Please do not submit for a miss-built unit, and/or add the cover back on the engine. Service management team please share with the sales team the deletion of the cover was intentional.
• 10096001Nov 9, 2016Transmission and drivetrain. Certain 2016-2017 model year focus rs vehicles - powertrain control module reprogramming
• 10091126Oct 27, 2016Equipment. The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). For all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. If a concern is intermittent and no dtcs are present, refer to historical dtcs and the pc/ed, section 3 no dtcs present index chart for further information.
• 10091003Oct 26, 2016Tires. Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure is key to the ride characteristics of the vehicle and…
• 10090990Oct 26, 2016Equipment. Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. Siriusxm traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to siriusxm traffic information. If siriusxm traffic will not load attempt…
• 10091151Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090681Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109067Sep 19, 2016Electrical system, Equipment. Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due…
• 10109058Sep 8, 2016Electrical system, Equipment. Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to SiriusXM Traffic information. If SiriusXM Traffic will not load attempt the…
• 10109056Sep 5, 2016Brakes, Wheels. Some 2017 Focus and C-Max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. This may be due to the brake caliper spring becoming dislodged and rubbing the wheel. The Brake Rotor Cover Removal Process on PTS states tools are not to be used when tearing/removing the rotor covers which…
• 10092555Aug 18, 2016Electrical system, Equipment, Visibility (wipers, defrost, mirrors). Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. The 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. Refer to the 2016-2017 wsm revised diagnostics for any of the following concerns: one-touch up feature is inoperative, window door glass does not travel fully to either open/closed position,and window bounces…
• 10091267Jul 1, 2016Equipment, Electrical system. Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. Applink maybe inoperative, or the system may perform random reboots during an ignition cycle with the phone connected. Determine if the customer has an android phone with the baseball application mlb.com at bat installed.
• 10091230Jul 1, 2016Equipment, Electrical system. Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on non-navigation vehicles. Perform the following procedure to resolve. Enter bezel diagnostics per work shop manual (wsm) section 415-00. Select testing settings from the menu…
• 10091149Jun 24, 2016Equipment. 2012-2016 focus sedan luggage compartment lid won't stay up

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