2014 Ford Fusion Technical Service Bulletins

189 technical service bulletins (TSBs) are on record for the 2014 Ford Fusion. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10095958Nov 2, 2016Engine cooling. Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p0301, p0302, p0303, p0304, p0316 and/or p1299 are present. This condition may be due to an intake manifold bolt backing out causing damage to the charge air cooler (cac). Follow…
• 10091151Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090681Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090671Oct 14, 2016Electrical system. Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code (dtc) u0184, no volume control, or a stuck cd with no slot blockage. Prior to starting normal diagnosis for any of these conditions, verify the acm is at the latest calibration…
• 10090662Oct 10, 2016Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109076Sep 29, 2016Transmission and drivetrain. 2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The difference in the displayed ratio originates from rounding differences between systems which results in the discrepancy.
• 10109048Sep 26, 2016Engine cooling, Engine. Some 2014-2017 Fusion and 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit low coolant, white exhaust smoke and an illuminated MIL if diagnostic trouble codes (DTCs) P0217, P300, P0301, P0302, P0303, P0304, P0316 and/or P1299 are present. This condition may be due to an intake manifold bolt backing out causing damage to the charge air cooler (CAC). Follow…
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109030Sep 1, 2016Body and structure. Some 2014-2016 Fusion vehicles built at the Flat Rock assembly plant and built on or before 2/26/2016 may exhibit an A-Pillar trim panel out of position near the headliner at one or both front doors. Follow the Service Procedure steps to correct the condition.
• 10109029Sep 1, 2016Transmission and drivetrain. Some 2014-2016 Fusion and 2015-2016 Edge vehicles equipped with a 6F35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (MIL) with a harsh transmission engagement after an active stop/start event. Diagnostic trouble code (DTC) P0C27 will be stored in the powertrain control module (PCM) memory. This condition may be caused by air entering the transmission fluid…
• 10075261Sep 1, 2016Engine, Electrical system. ISSUE Some 2013-2014 Focus ST, Fusion, Escape and MKZ vehicles equipped with a 2.0L gasoline turbocharged direct injection (GTDI) engine and built on 9/1/2012 and through 8/1/2013 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2096 (post catalyst fuel trim system too lean bank 1) stored in powertrain control module (PCM) memory.
• 10092562Aug 22, 2016Electrical system, Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10092366Aug 12, 2016Transmission and drivetrain. Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in park. Follow the service procedure steps to correct the…
• 10091223Jul 27, 2016Engine, Electrical system. Some 2013-2014 focus st, fusion, escape and vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on 9/1/2012 and through 8/1/2013 may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p2096 (post catalyst fuel trim system too lean bank 1) stored in powertrain control module (pcm) memory.
• 10091272Jul 13, 2016Transmission and drivetrain. 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit (ptu) halfshaft/linkshaft seal. This may be due to a worn ptu bushing. The ptu bushing can now be repaired without ptu replacement.
• 10091202Jul 12, 2016Transmission and drivetrain, Engine. Some 2014-2016 fusion vehicles equipped with a 1.5l gasoline turbo direct injection (gtdi) engine may exhibit an engine vibration while in park and at idle. This condition may be more pronounced with the a/c on. A new generator pulley is available to reduce the engine vibration. Follow the service procedure steps to correct the condition.
• 10091142Jun 17, 2016Equipment. 2013-2016 escape,2014-2016 fiesta, transit connect and 2013-2015 fusion vehicles equipped with 1.6l gtdi engine - updated workshop manual (wsm) section 303-03 cooling system
• 10091135Jun 14, 2016Visibility (wipers, defrost, mirrors). 2013-2016 fusion - window switch bezel warped or does not sit flush - ebony/piano black
• 10081010Jun 6, 2016Equipment, Electrical system. 2013-2016 focus/c-max - remote keyless entry (rke) programing concerns
• 10081009Jun 2, 2016Steering, Electrical system. Steering column controls inoperative with possible u0212 - built on or before 3/20/2015
• 10078990May 13, 2016Electrical system. Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
• 10078988May 11, 2016Transmission and drivetrain, Equipment. Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645
• 10078985May 10, 2016Equipment. A/c compressor lockup - vehicles in storage or used infrequently
• 10078980May 5, 2016Transmission and drivetrain, Equipment. Remove water or moisture before removing the sobdmc fuse cover
• 10183776Apr 25, 2016Electrical system. Some 2013 Escape, 2013-2014 Fusion and MKZ vehicles built on or before 11/9/2013 may exhibit a hard start, no start and/or a loss of engine RPM after refueling. Some vehicles may also exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1450 and/or P0456 stored in powertrain control module (PCM) memory.
• 10205031Apr 20, 2016Equipment. Touchscreen navigation system - arabic language - blank screen
• 10183767Apr 20, 2016Electrical system. Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
• 10205010Mar 17, 2016Engine, Fuel system. 2.0L Ecoboost - Fuel odor
• 10075275Mar 17, 2016Fuel system. 2.0L ECOBOOST - FUEL ODOR ISSUE Some 2013-2016 Escape, 2015-2016 MKC vehicles built on or before 12/15/2015, 2013-2016 Fusion, MKZ, 2013-2015 Explorer, 2013-2014 Focus ST and Edge vehicles equipped with 2.0L EcoBoost engines may exhibit fuel odor originating from the positive crankcase ventilation (PCV) hose. SERVICE PROCEDURE 1. Is the vehicle a 2016 Escape or MKC? a. Yes - check the vehicle build date. Was the…
• 10075273Mar 15, 2016Transmission and drivetrain. 6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles built on or before 10/14/2013 and equipped with a 6F35 automatic transmission may exhibit a fluid leak from the left hand (LH) transmission halfshaft seal due to wear on the…
• 10204987Feb 5, 2016Transmission and drivetrain, Air bags, Equipment, Body and structure, Fuel…. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
• 10204986Feb 5, 2016Fuel system, Body and structure, Electrical system, Transmission and…. 49 CFR Part 579.5 Monthly Communications - January 2016
• 10074663Oct 23, 2015Engine. Summary to be provided on a future date.
• 10204982Oct 21, 2015Transmission and drivetrain, Electrical system. 1.6L GTDI - Lack of power with MIL Illuminated - DTCS P0234, P0245, P0246 And/Or P0299. Some 2013-2016 Escape 2014-2016 Fiesta ST, and 2013-2014 Fusion vehicles equipped with a 1.6L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit a lack of power concern with malfunction indicator lamp (MIL) illuminated and diagnostic trouble codes (DTCs) P0234, P0245, P0246 and/or P0299 stored in powertrain control…
• 10074708Aug 4, 2015Transmission and drivetrain, Electrical system. Summary to be provided on a future date.
• 10058251Jul 16, 2015Steering. Tsb contains an owner notification letter. Select document search button below. Ford fusion 2013-2015 and mkz, 2015 edge vehicles: safety recall supplement for 15s14 dated july 10,2015. Recall involving steering gear motor bolt corrosion. *lj updated 10/27/15.
• 10058252Jul 13, 2015Wheels. This document contains an owner letter see document search button. Ford 2013-2015 fusion vehicles: customer satisfaction program involving 18'' gloss black physical vapor deposition wheel replacement.
• 10059062Jul 1, 2015Steering. Ford: some vehicles and trucks are experiencing a malfunction with the heated steering wheel becoming inoperative and on demand test failure. Model 2014-15 fusion, 2011-15 mkx, 2013-15 super duty, explorer, taurus, mks, mkt, 2015 f-150, mkz, mkc, 2011-15 mkx.
• 10058625Jul 1, 2015Transmission and drivetrain. Ford: some vehicles transmission will experience, after a cold soak or an extended period with engine off, a 2-3 shift hesitation due to possible hydraulic circuit drain. Model 2013-16 various vehicles.
• 10058620Jul 1, 2015Exterior lighting, Body and structure. Ford: certain darker colored vehicles will have visible markings of mold on front fascia and where fascia edge meets hood, 5 cm (2 inches) from headlamp fascia point on both sides. Model 2013-16 fusion.
• 10058607Jul 1, 2015Engine cooling. Lincoln/ford: advance trac lamp or malfunction indicator lamp (mil) will be on with various diagnostic trouble codes (dtc) regarding evaporative emissions leak detection control module and possible replacement, if corrosion is found. Model 2013-15 fusion, mkz hybrid.
• 10058604Jul 1, 2015Equipment. Ford/lincoln: global positioning satellite module (gpsm) needs reprogramming to latest calibration due to voice prompt failing to locating vehicle, screen message indicator fault of navigation, instead of current location indicates previous location. Model 2014 ford, lincoln.
• 10058601Jul 1, 2015Steering. Lincoln/ford: once procedure for heated steering wheel module program completed, heated steering wheel fails to operate properly and passes network test but fails on demand self test. Model 2011-15 fusion f-150, explorer, taurus, super duty, mkz, mkc, mks, mkt, mkx.
• 10057834Jul 1, 2015Visibility (wipers, defrost, mirrors). Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
• 10058055Jun 5, 2015Latches, locks and linkages. Ford 2014-2015 fusion. Some vehicles may exhibit a condition such as headliner sag at one or more door openings.
• 10058067May 18, 2015Transmission and drivetrain. Ford 2009-2014 escape, 2010-2014 fusion, 2012-2014 edge, explorer, 2013-2014 taurus: lincoln 2013-2014 mkt,mkz: mercury 2009- 2011 mariner, 2010-2011 milan. Some vehicles equipped with 6f35 automatic transmission may exhibit a fluid leak from the left hand transmission halfshaft seal due to wear on the transmission case bushing.
• 10058437May 1, 2015Visibility (wipers, defrost, mirrors), Electrical system. Lincoln/ford: some vehicles, parked overnight, will experience interior condensation on windshield or windows and not able to select menu climate control items or instrument cluster will be grayed out and need to be reprogram, with latest calibration, the fcim. Model 2013-15 fusion, mkz.
• 10058434May 1, 2015Equipment, Electrical system. Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various resets of modules. Model 2013-16 fusion, mkz, 2013-15 c-max, 2015 f-150, mkc.

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