2016 Ford Fusion Technical Service Bulletins

153 technical service bulletins (TSBs) are on record for the 2016 Ford Fusion. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10127405Nov 2, 2017Electrical system, Transmission and drivetrain. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the…
• 10119686Sep 19, 2017Equipment. Certain 2015 Model Year Flex and Taurus, 2015-2016 Model Year C-MAX, and MKS, and 2016 Model Year Edge, Fusion, MKZ, and Transit Connect Vehicles - Electronic Throttle Body Replacement
• 10115953Jul 14, 2017Equipment. Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts catalog to look for base part 4A232. If clutch assembly (base 4A232) is not listed in the catalog, this message does not apply. For vehicle repairs refer to updated Workshop…
• 10109018Apr 14, 2017Electrical system. Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct, perform any open TCU field…
• 10108994Apr 13, 2017Transmission and drivetrain. Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in Park. Follow the Service Procedure steps to correct the…
• 10100024Mar 14, 2017Equipment. Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. This may be due to inadvertent actuation of the fuel door release button by the customer when exiting the vehicle.
• 10099073Mar 14, 2017Equipment. Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and an odometer reading 16,000 km (10,000 miles) or above may exhibit low coolant, white exhaust smoke and may also exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0217, p0300, p0301, p0302, p0303, p0304, p0316 and/or p1299. This condition may be due to an intake manifold bolt…
• 10099451Mar 8, 2017Equipment. Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil) on with diagnostic trouble codes(dtc) p1013, p1015 and/or p1016 stored in powertrain control module(pcm). Check turbocharger wastegate control hoses for water/ice restrictions…
• 10095624Feb 2, 2017Transmission and drivetrain. Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3rd and 5th gear shift events are present. Using ids, identify the band number of ssb for use when ordering…
• 10095184Jan 24, 2017Equipment. Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems.
• 10095163Jan 11, 2017Electrical system. The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. The window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. Variation of ev range may not indicate a battery or charging concern. Ev range is similar to the dte display on gasoline vehicles, ev range will vary with driving/operating conditions.
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10094643Dec 22, 2016Engine. Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. To reduce the possibility of damage, carefully pull straight upward on the underside of the cover at each fastener location to remove. Do not pull the cover forward or to the side.
• 10095995Nov 17, 2016Steering. Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
• 10095958Nov 2, 2016Engine cooling. Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p0301, p0302, p0303, p0304, p0316 and/or p1299 are present. This condition may be due to an intake manifold bolt backing out causing damage to the charge air cooler (cac). Follow…
• 10091139Oct 27, 2016Equipment. Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle body replacement
• 10091003Oct 26, 2016Tires. Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure is key to the ride characteristics of the vehicle and…
• 10091151Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090681Oct 17, 2016Brakes. Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps…
• 10090671Oct 14, 2016Electrical system. Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code (dtc) u0184, no volume control, or a stuck cd with no slot blockage. Prior to starting normal diagnosis for any of these conditions, verify the acm is at the latest calibration…
• 10090662Oct 10, 2016Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10090505Oct 10, 2016Engine. Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on or before 31-may-2016 may exhibit an intermittent loss of power and/or an illuminated powertrain malfunction (wrench) lamp with diagnostic trouble codes (dtcs) p2111, p2112…
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109076Sep 29, 2016Transmission and drivetrain. 2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The difference in the displayed ratio originates from rounding differences between systems which results in the discrepancy.
• 10109048Sep 26, 2016Engine cooling, Engine. Some 2014-2017 Fusion and 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit low coolant, white exhaust smoke and an illuminated MIL if diagnostic trouble codes (DTCs) P0217, P300, P0301, P0302, P0303, P0304, P0316 and/or P1299 are present. This condition may be due to an intake manifold bolt backing out causing damage to the charge air cooler (CAC). Follow…
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109043Sep 21, 2016Transmission and drivetrain. Some 2016 Fusion and Escape vehicles equipped with 2.5L engine may experience a delayed engagement/shudder during a drive to reverse shift. This condition occurs when the throttle is applied during reverse engagement. Reprogram the powertrain control module (PCM) to the latest calibration using IDS release 102.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the…
• 10109069Sep 19, 2016Equipment, Engine. Some 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertrain Control Module(PCM) memory and U3003 (Battery Voltage) in Battery Energy Control Module(BECM) memory due to low battery voltage.
• 10109085Sep 14, 2016Vehicle speed control. Certain 2015 Model Year Edge, 2015-2016 Model Year F-150, MKT, and Police Interceptor Sedan, and 2016 Model Year Escape, Explorer, Flex, Fusion, MKX, Mustang, Police Interceptor Utility, Taurus, and Transit Vehicles - Electronic Throttle Body Repair
• 10109052Sep 14, 2016Engine, Transmission and drivetrain, Electrical system. Some 2015-2016 Escape and 2016 Fusion vehicles equipped with a 2.0L GTDI engine may exhibit a rolling reverse to drive engagement shudder on acceleration. Reprogram the powertrain control module (PCM) to the latest calibration using IDS release 102.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at…
• 10109030Sep 1, 2016Body and structure. Some 2014-2016 Fusion vehicles built at the Flat Rock assembly plant and built on or before 2/26/2016 may exhibit an A-Pillar trim panel out of position near the headliner at one or both front doors. Follow the Service Procedure steps to correct the condition.
• 10109029Sep 1, 2016Transmission and drivetrain. Some 2014-2016 Fusion and 2015-2016 Edge vehicles equipped with a 6F35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (MIL) with a harsh transmission engagement after an active stop/start event. Diagnostic trouble code (DTC) P0C27 will be stored in the powertrain control module (PCM) memory. This condition may be caused by air entering the transmission fluid…
• 10092562Aug 22, 2016Electrical system, Steering. When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. If the ignition is on or the engine is running during the hook up, it can result in various warning lights being illuminated with diagnostic trouble codes (dtcs), no start or no crank…
• 10092366Aug 12, 2016Transmission and drivetrain. Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in park. Follow the service procedure steps to correct the…
• 10092386Aug 3, 2016Engine. Some 2015-2016 escape and 2016 fusion vehicles with the 2.0l gasoline turbo direct injection (gtdi) engine may exhibit a rolling reverse to drive engagement shudder on acceleration which continues after tsb 15-0187 has been completed. Engineering is currently investigating this condition. Refer to workshop manual (wsm), section 307-01 for normal diagnostics.
• 10091272Jul 13, 2016Transmission and drivetrain. 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit (ptu) halfshaft/linkshaft seal. This may be due to a worn ptu bushing. The ptu bushing can now be repaired without ptu replacement.
• 10091202Jul 12, 2016Transmission and drivetrain, Engine. Some 2014-2016 fusion vehicles equipped with a 1.5l gasoline turbo direct injection (gtdi) engine may exhibit an engine vibration while in park and at idle. This condition may be more pronounced with the a/c on. A new generator pulley is available to reduce the engine vibration. Follow the service procedure steps to correct the condition.
• 10091230Jul 1, 2016Equipment, Electrical system. Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on non-navigation vehicles. Perform the following procedure to resolve. Enter bezel diagnostics per work shop manual (wsm) section 415-00. Select testing settings from the menu…
• 10091135Jun 14, 2016Visibility (wipers, defrost, mirrors). 2013-2016 fusion - window switch bezel warped or does not sit flush - ebony/piano black
• 10081010Jun 6, 2016Equipment, Electrical system. 2013-2016 focus/c-max - remote keyless entry (rke) programing concerns
• 10078988May 11, 2016Transmission and drivetrain, Equipment. Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645
• 10078985May 10, 2016Equipment. A/c compressor lockup - vehicles in storage or used infrequently
• 10078980May 5, 2016Transmission and drivetrain, Equipment. Remove water or moisture before removing the sobdmc fuse cover
• 10205031Apr 20, 2016Equipment. Touchscreen navigation system - arabic language - blank screen
• 10183749Apr 5, 2016Electrical system. In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
• 10205015Mar 23, 2016Electrical system. Energi - Malfunction Indicator lamp (MIL) with diagnostic trouble code (DTC) P0C27 AND/OR P0C28
• 10075275Mar 17, 2016Fuel system. 2.0L ECOBOOST - FUEL ODOR ISSUE Some 2013-2016 Escape, 2015-2016 MKC vehicles built on or before 12/15/2015, 2013-2016 Fusion, MKZ, 2013-2015 Explorer, 2013-2014 Focus ST and Edge vehicles equipped with 2.0L EcoBoost engines may exhibit fuel odor originating from the positive crankcase ventilation (PCV) hose. SERVICE PROCEDURE 1. Is the vehicle a 2016 Escape or MKC? a. Yes - check the vehicle build date. Was the…
• 10204987Feb 5, 2016Transmission and drivetrain, Air bags, Equipment, Body and structure, Fuel…. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
• 10204986Feb 5, 2016Fuel system, Body and structure, Electrical system, Transmission and…. 49 CFR Part 579.5 Monthly Communications - January 2016
• 10204993Oct 14, 2015Equipment, Electrical system. Demonsftration/Delivery Hold - Customer Satisfaction Program 15B32 Certain 2015 Model Year F-150, MKS, and 2016 Explorer, F-Super Duty, and

← All problems reported for the 2016 Ford Fusion