2016 Ford Transit Connect Technical Service Bulletins

98 technical service bulletins (TSBs) are on record for the 2016 Ford Transit Connect. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10143102Jun 22, 2018Equipment, Electrical system. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then…
• 10137133Apr 13, 2018Electrical system, Equipment. Some 2013-2016 Escape and 2016 Focus, Transit and Transit Connect vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets, select AM/FM presets and/or erratic preset button operation. Reprogram the front control display interface module (FCDIM) using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 109.02 or higher.
• 10137126Apr 4, 2018Electrical system. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
• 10137113Mar 30, 2018Equipment. Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems.
• 10137100Mar 19, 2018Electrical system. Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then…
• 10137070Mar 14, 2018Seats. Some 2013-2018 Transit Connect vehicles built on 9-Jan-2013 and through 5-Jan-2018 may exhibit a condition where the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable in need of adjustment. Follow the Service Procedure steps to correct the condition.
• 10136597Feb 14, 2018Equipment. 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
• 10140332Jan 29, 2018Electrical system, Equipment. Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then…
• 10138533Jan 29, 2018Equipment. Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then…
• 10140323Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.
• 10138524Jan 10, 2018Equipment. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access.
• 10127426Nov 29, 2017Equipment, Electrical system. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
• 10127425Nov 29, 2017Equipment, Electrical system. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available…
• 10127405Nov 2, 2017Electrical system, Transmission and drivetrain. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the…
• 10119684Sep 28, 2017Electrical system. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any…
• 10119678Sep 21, 2017Electrical system. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key…
• 10119686Sep 19, 2017Equipment. Certain 2015 Model Year Flex and Taurus, 2015-2016 Model Year C-MAX, and MKS, and 2016 Model Year Edge, Fusion, MKZ, and Transit Connect Vehicles - Electronic Throttle Body Replacement
• 10119669Sep 13, 2017Electrical system. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor…
• 10109015Apr 13, 2017Electrical system, Exterior lighting. For 2014-2017 Transit Connect Vehicles with a Taxi Conversion there is a 12-Pin block connector available for connecting the taxi spot lights to the main body harness. Service Part Number GU2Z-14S411-JA.
• 10100508Mar 23, 2017Electrical system. Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10100525Mar 20, 2017Equipment. Certain 2016-2017 model year transit connect - floor mats incompatible with vinyl floor.
• 10099452Mar 9, 2017Equipment. Some 2013-2017 transit connect vehicles built on or before 13-jan-2017 may require replacement of the panoramic roof shade. When installing the new roof shade the wire harness connector for the roof shade module may need to be extended in order to reach the new module. Follow the recommended splicing method for extending the harness in the on-line wiring diagrams section 5-1, connector repair procedures.
• 10095624Feb 2, 2017Transmission and drivetrain. Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3rd and 5th gear shift events are present. Using ids, identify the band number of ssb for use when ordering…
• 10095184Jan 24, 2017Equipment. Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems.
• 10095175Jan 23, 2017Equipment, Engine. 2013-2016 fiesta, escape, transit connect and 2013 fusion vehicles with a 1.6l gasoline turbocharged direct injection (gtdi) engine may exhibit an engine oil level reading that is up to 8 mm above the maximum mark on the engine oil dipstick when the engine is filled with the correct amount of oil. This is a normal characteristic of this engine. Do not lower the oil level to the maximum mark on the engine oil…
• 10095170Jan 20, 2017Electrical system. Some 2014-2017 transit connect vehicles, may exhibit a condition that causes the battery to discharge. If normal battery drain diagnosis leads to no issues, it may be caused by the approach lights illuminating every time the body control module (bcm) receives a lock/unlock signal or opening any door. If the door remains open, the lights will remain illuminated for up to 10 minutes.
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10095152Jan 4, 2017Exterior lighting. Some 2014-2017 transit connect vehicles are equipped with cornering lamps. The cornering lamps share the same bulb as the fog lamps and illuminate when the vehicle speed is less than 25 mph and the body control module (bcm) receives a request for a turn signal or the steering wheel is turned greater than 35 degrees from center. Before diagnosing a right or left fog lamp that may seem to be stuck on, turn the…
• 10094582Dec 9, 2016Engine. Some 2014-2016 transit connect vehicles equipped with the 2.5l engine may exhibit a constant or intermittent illuminated mil with various drivability issues and one or more of the following dtcs: p0010, p0103, p0104, p0122, p0131, p0135, p0137, p0141, p0201-p0204, p0217, p0222, p0223, p025a, p0300, p0301-p0304, p0316, p0351-p0354, p0400, p0403, p0443, p1285, p1289, p128a, p1299, p2101, p2107, p2111, p2112, p2122…
• 10094580Dec 9, 2016Equipment. Some 2014-2017 transit connect vehicles may exhibit an inoperative low beam headlamp bulb(s) due to heat damage at the bulb connector. Follow the service procedure steps to correct the condition.
• 10091133Oct 28, 2016Engine. On 2016 transit connect vehicles equipped with a 2.5l flex fuel vehicle (ffv) engine the parts catalog is being updated to correctly identify the fuel filler neck. The 2.5l engines can have an ffv or non-ffv fuel filler neck. If the original fuel filler neck is black (non-ffv) order dv6z-9034-a, dv6z-9034-c or dv6z-9034-k. If the original fuel filler neck is yellow (ffv) order part number fv6z-9034-g. The parts…
• 10090663Oct 11, 2016Exterior lighting. Some 2014-2017 transit connect vehicles may exhibit low beam headlamp bulb burn out, in which the bulb connector is also damaged. This concern is under investigation. Do not replace the headlamp assembly. To service, use pigtail kit 8u2z-14s411-ga. Do not shorten the wires on the pigtail kit, so they can act as a heat sink to draw heat away from the bulb. A new part and procedure is being developed. Monitor oasis…
• 10090505Oct 10, 2016Engine. Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on or before 31-may-2016 may exhibit an intermittent loss of power and/or an illuminated powertrain malfunction (wrench) lamp with diagnostic trouble codes (dtcs) p2111, p2112…
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109044Sep 21, 2016Engine, Electrical system. Some 2016-2017 Transit vehicles equipped with a 3.5L GTDI engine and built on or before 13-Sep-2016 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P130D and no related performance concern. An occasional spark knock noise may be noticed with this condition. Follow the Service Procedure steps to correct the condition.
• 10109042Sep 19, 2016Equipment, Body and structure. Some 2015-2016 Transit Connect vehicles may exhibit a water leak into the passenger side footwell. Follow the Service Procedure steps to correct the condition.
• 10079007May 20, 2016Equipment. Hole or tear in rubber floor covering - driver's side
• 10078977May 3, 2016Seats. Replacement seat back remains folded if not installed, normal operation
• 10183749Apr 5, 2016Electrical system. In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
• 10076522Apr 5, 2016Equipment. Radio and Front Display Anomalies REASON FOR THIS PROGRAM In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market, resulting in the following symptoms: • The radio band cannot be changed from FM1 (the tuner may change to AM but the display continues to show FM1). • Satellite radio…
• 10076301Apr 5, 2016Equipment. Certain 2015-2016 Model Year Transit Connect Vehicles Radio and Front Display Anomalies In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market, resulting in the following symptoms: „h The radio band cannot be changed from FM1 (the tuner may change to AM but the display continues to…
• 10205019Mar 29, 2016Visibility (wipers, defrost, mirrors), Equipment. 2.5L - Air conditioning (A/C) inoperative fand/or message center ambient air temperature display inaccurate - DTCS P0073, P0074, and/or U0422
• 10075284Mar 29, 2016Equipment. 2.5L - AIR CONDITIONING (A/C) INOPERATIVE AND/OR MESSAGE CENTER AMBIENT AIR TEMPERATURE DISPLAY INACCURATE - DTCS P0073, P0074 AND/OR U0422 ISSUE Some 2014-2016 Transit Connect vehicles equipped with 2.5L engine may exhibit an intermittent condition in which the ambient air temperature (AAT) display in the instrument panel cluster (IPC) is inaccurate and/or the A/C is inoperative.
• 10075276Mar 18, 2016Equipment. AM INOPERATIVE AND/OR SATELLITE RADIO DISPLAY SHOWS - NOT EQUIPPED - BUILT ON 10/26/2015 AND THROUGH 1/20/2016 Some 2016 Transit Connect vehicles built on 10/26/15 and through 1/20/2016, equipped with SYNC and a 107 mm (4.2-inch) screen may exhibit a concern when selecting the AM radio function, the FM radio function appears and/or the satellite equipped radio display shows - not equipped, when selected. SERVICE…
• 10205003Mar 3, 2016Electrical system. 3.5L GKTDI Illuminated MIL - dDTC p0011, p0015, p0016, p0017, p0018, p0019, p0021 And.or p0025 - Under 3200 KM (2000Miles)
• 10075266Mar 3, 2016Body and structure, Electrical system. PANORAMIC ROOF PANEL BLIND INOPERATIVE, BUCKLED AND/OR STUCK. Some 2014-2016 Transit Connect vehicles may exhibit a condition in which the panoramic roof panel blind moves and stops 150 mm (6 inches) from the full open position or does not move at all. The blind may be buckled and/or stuck. 1. Is the panoramic roof panel blind inoperative, buckled and/or stuck? a. Yes - proceed to Step 2. b. No - this article does…
• 10205011Jan 20, 2016Equipment. AM inoperative and/or satellite radio display shows - not equipped built on 10/26/2015 and through 01/20/2016

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