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SuspensionPart report

2004 Ford Windstar Suspension Problems

Complaints
9about this part
Share
38%of 24 total for the year
Median mileage
124,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the suspension of the 2004 Ford Windstar, 38% of the 24 complaints for this model year. Where a mileage was given, the median is 124,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Returned van to dealership, rear end making noise. Previous recall (august 2012) fix to reinforce rear axle now shows axle is cracked. Ford says they will not enact a repair, after numerous calls to customer service, the rep stated the recall department stated the fix is performing and the vehicle is safe to drive regarding the rear axle. I asked that they state that in writing to me. Looking at your website and the fatality that caused this recall, I suspect the car is not safe. The dealership agrees. What is your take? …”

NHTSA complaint #10523810, filed 2013-07, 138,869 miles

“The contact owns a 2004 Ford Windstar. The contact stated that while driving 45 MPH, grey smoke emitted from the rear of the vehicle. The vehicle was inspected by a mechanic, who stated that the rear axle broke. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 141,000.”

NHTSA complaint #10461065, filed 2012-06, 141,000 miles

“The contact owns a 2004 Ford Windstar. The contact stated that her vehicle was included and repaired under an unknown manufacturer's recall for the axle. After the repair, the axle fractured. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 160,000.”

NHTSA complaint #10510101, filed 2013-04, 160,000 miles

“The contact owns a 2004 Ford Windstar. The contact stated that while driving 65 MPH, a crunching sound was heard from the front end of the vehicle. The vehicle was taken to an independent mechanic however, the vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 75,000.”

NHTSA complaint #10531500, filed 2013-07, 75,000 miles

“The contact owns a 2004 Ford Windstar. The contact was driving approximately 55 MPH when the rear of the vehicle began to wobble excessively. The vehicle was taken to a local repair shop for an alignment where the technicians advised that the rear axle was twisted and causing the failure. The vehicle was then taken to the dealer where the technician confirmed the failure. …”

NHTSA complaint #10381530, filed 2011-02, 124,000 miles

Suspension: other model years

YearComplaintsShare of year
2004938%
200325417%
200227921%
200141625%
200035621%
199920814%
199822916%
19973820%
19961118%
19951454%
1994313%
199319%

Other parts of the 2004 Ford Windstar

Transmission and drivetrain
7 complaints
Vehicle speed control
4 complaints
Brakes
3 complaints
Electrical system
3 complaints
Engine
3 complaints
Engine cooling
1 complaints
Latches, locks and linkages
1 complaints
Body and structure
1 complaints
Wheels
1 complaints

← All problems reported for the 2004 Ford Windstar

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology