Freightliner Business Class M2 Problems by Model Year
NHTSA recorded 31 consumer complaints across the 4 model years of the Freightliner Business Class M2 (2004–2020) that have at least 5 complaints. 2020 has the most, with 8. Across all years, the part named most often is other or unknown (8 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
All Business Class M2 model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2020 | 8 | — | 12 | 254 | — | Not enough data |
| 2006 | 8 | 12,000 | 13 | 38 | — | Not enough data |
| 2005 | 7 | 49,250 | 9 | 32 | — | Not enough data |
| 2004 | 8 | 133,000 | 9 | 31 | — | Not enough data |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Other or unknown8 26%
- Brakes8 26%
- Suspension4 13%
- Fuel system4 13%
- Visibility (wipers, defrost, mirrors)2 6.5%
- Body and structure2 6.5%
- Engine cooling2 6.5%
- Wheels1 3.2%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2005: “I bought this truck in 2006 but every year I have to replace the heater blower motor and sooner if I run the heater or air conditioner on hi I have to replace every month or so.the ground wire gets hot and the motor goes bad.a recall needs to be done on this vehicle and a new model of heater blower motor needs to be installed.because the french made model don't last very long at all.”
NHTSA complaint #10605802, filed 2014-06, 50,000 miles2006: “Rear brakes started dragging while driving along. I stopped to check them and the right rear brake was very hot and smelling of overheated brakes. I turned around to try and make it home but the next time I applied the brakes, the brake pedal went to the floor and I had to use the emergency brake to get stopped. I was towed to a Freightliner service center where they told me I had a stuck caliper. This vehicle is a motorhome conversion by dynamax and has hydraulic, ABS brakes.”
NHTSA complaint #10461961, filed 2012-06, 50,607 miles2004: “Just bought this truck from hubbard trailers, in arizona, with a receipt from having both rear brakes redone. Drove it home then took it to the local fl dealership (nampa, id) to get an official inspection. On inspection the ABS and brake lights were on. Work was done, and I was told everything was fine on the truck re:brakes. I drove it home, about 30 miles and no problem. First time I tried to take it out on a trip, the rear caliper locked up. Called nampa Freightliner, multiple times, while stopped on side of road. They advised to bleed the brakes, which I did. …”
NHTSA complaint #10910910, filed 2016-10, 133,000 milesOther Freightliner models
245 complaintsFreightliner Freightliner
112 complaintsFreightliner Columbia
86 complaintsFreightliner Conventional
58 complaintsFreightliner Century
36 complaintsFreightliner FS-65
29 complaintsFreightliner FL-70
24 complaintsFreightliner FLD120
18 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology