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Freightliner Business Class M2Model year report

2020 Freightliner Business Class M2 Problems

Complaints
8filed with NHTSA
Median mileage
—no mileage reported
Recalls
12campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

Sources: NHTSA records for the 2020 Freightliner Business Class M2 (complaints, recalls, investigations). Report an error

NHTSA recorded 8 consumer complaints for the 2020 Freightliner Business Class M2. The part named most often is other or unknown, with 8 complaints (100% of the total). NHTSA lists 12 recall campaigns and 254 technical service bulletins for this model year. Other or unknown complaints overlap with 9 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Other or unknown: “Attached to this is the federal certification label for an Ultra Liner 45 built on the Freightliner chassis. Executive Coach Builders is building this bus, National Bus Sales is selling this bus to schools in Oklahoma and Texas. The states have allowed that, but as an OEM that goes against what is currently allowed.”

NHTSA complaint #11472393, filed 2022-07

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

202220247
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 12 recalls for the 2020 Freightliner Business Class M2 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 254 on record; the latest 10 are shown.

See all 254 bulletins →

Other model years of the Freightliner Business Class M2

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20208—12———Not enough data
2006812,00013———Not enough data
2005749,2509———Not enough data
20048133,0009———Not enough data

All Freightliner Business Class M2 model years

Frequently asked questions

How many NHTSA complaints does the 2020 Freightliner Business Class M2 have?

NHTSA recorded 8 consumer complaints for the 2020 Freightliner Business Class M2 as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Freightliner Business Class M2 is reported most often?

Other or unknown is named most often, in 8 complaints (100% of the total).

Has the 2020 Freightliner Business Class M2 been recalled?

NHTSA lists 12 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.