2016 GMC Acadia Technical Service Bulletins

1,176 technical service bulletins (TSBs) are on record for the 2016 GMC Acadia. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113438Feb 20, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10113437Feb 20, 2017Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10113436Feb 20, 2017Steering, Electrical system. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10113383Feb 20, 2017Equipment. 44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
• 10113427Feb 17, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10116585Feb 16, 2017Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10113425Feb 16, 2017Engine. This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated…
• 10116591Feb 13, 2017Equipment. This informational bulletin provides information on Installing the Correct Replacement Spin-On Oil Filter When Servicing.
• 10116587Feb 13, 2017Engine. This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
• 10116584Feb 13, 2017Equipment. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10113418Feb 13, 2017Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the…
• 10113416Feb 13, 2017Equipment. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10113413Feb 10, 2017Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10116596Feb 7, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10116540Jan 26, 2017Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10116539Jan 25, 2017Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10113338Jan 24, 2017Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
• 10116537Jan 19, 2017Tires. This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
• 10130553Jan 18, 2017Equipment. 44180 01 - Customer Satisfaction - Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
• 10116538Jan 17, 2017Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10116580Jan 12, 2017Equipment. This engineering information bulletin is requesting information from the field on vehicles with the condition of Engineering Information ? Knocking Noise Under Light Load.
• 10116534Jan 12, 2017Electrical system. This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
• 10113328Jan 12, 2017Equipment. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10113321Jan 12, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10116574Jan 11, 2017Equipment. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
• 10113318Jan 11, 2017Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further…
• 10113297Jan 9, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
• 10116536Jan 6, 2017Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10113295Jan 6, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10113292Jan 5, 2017Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have harsh 1-2 shift, mostly on light throttle with no Diagnostic Trouble Codes present. If the concern is duplicated it is possible the trans shift adaptive time may not have learned. Technician should drive the vehicle in M5 with the cruise control set to a speed above 38 miles per hour and drive for about 5…
• 10113289Jan 4, 2017Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10111744Dec 19, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10111779Dec 14, 2016Equipment. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
• 10111715Dec 12, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10111714Dec 12, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10111743Dec 9, 2016Suspension. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 10111740Dec 9, 2016Equipment. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10111741Dec 7, 2016Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10111742Dec 5, 2016Equipment. This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
• 10114856Nov 30, 2016Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have rusty or corroded appearance on the exhaust components. This is a normal condition and these components should not be replaced for this surface or cosmetic corrosion.
• 10114852Nov 30, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and re-pair any phones that were deleted.
• 10114848Nov 23, 2016Equipment. This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
• 10138003Nov 18, 2016Wheels. This preliminary bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customers concern of wheel clicking.
• 10114842Nov 18, 2016Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10114831Nov 15, 2016Equipment, Fuel system, Engine. This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10137624Nov 14, 2016Equipment. This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
• 10137622Nov 10, 2016Visibility (wipers, defrost, mirrors), Body and structure. This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
• 10137616Nov 9, 2016Equipment, Tires. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10137625Nov 7, 2016Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10137615Nov 7, 2016Equipment, Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

← All problems reported for the 2016 GMC Acadia