2017 GMC Acadia Technical Service Bulletins

1,382 technical service bulletins (TSBs) are on record for the 2017 GMC Acadia. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10138054Mar 10, 2017Electrical system. This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen…
• 10138038Mar 10, 2017Equipment. This technical bulletin provides a procedure to reprogram the radio to correct a condition of Apple Carplay Will Not Launch After 1124 Key Cycles and Displays Message Advising to Connect a Supported Device via USB Even Though One is Already Connected due to an internal calibration concern.
• 10126019Mar 10, 2017Transmission and drivetrain. 17109-Service Update. Certain vehicles, equipped with all-wheel drive (RPO F48), may have a condition in which the rear differential carrier assembly could apply higher than commanded torque at high mileage. Excessive torque application on certain low traction surfaces could cause the rear propeller shaft to fracture during low-speed, wide open throttle acceleration. If this condition occurs a loud pop followed by…
• 10138099Mar 9, 2017Engine cooling. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Oil Leak Between Upper and Lower Oil Pan.
• 10138053Mar 9, 2017Transmission and drivetrain. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
• 10138014Mar 7, 2017Equipment. This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
• 10138039Mar 3, 2017Equipment. This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display…
• 10116639Feb 28, 2017Equipment. This technical bulletin provides repair information to correct a customer concern of the front floor console armrest latch will not latch and/or stay closed.
• 10116590Feb 28, 2017Seats. This informational bulletin explains not to put anything metal or conductive on the passenger seat or it may set the reminder chime off.
• 10116589Feb 28, 2017Equipment. This informational bulletin provides information for dealers how to submit a product information report.
• 10113458Feb 28, 2017Equipment. This Preliminary information communicates poor heater performance or uneven heat side-to-side. Advised how to do an immediate recalibration and will be updated once a permanent correction is available.
• 10113456Feb 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113478Feb 24, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to…
• 10113454Feb 24, 2017Electrical system. This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
• 10116637Feb 23, 2017Wheels. This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
• 10116603Feb 22, 2017Air bags. This informational bulletin provides an upate for Cause information on Airbag Warning Lamp Illumination Condition.
• 10116601Feb 22, 2017Electrical system. This informational bulletin explains DTC U0121 sets due to a software anomaly and does not turn the MIL on or change performance of the vehicle.
• 10113443Feb 22, 2017Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10113442Feb 22, 2017Electrical system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10116605Feb 21, 2017Transmission and drivetrain. This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10113385Feb 21, 2017Equipment. 17079 - Service Update. Incorrect heat treatment processing of the ring gear installed in the Power Transfer Unit (PTU) may result in the possible loss of a gear tooth. Replace the Power Transfer Unit (PTU).
• 10116633Feb 20, 2017Wheels, Steering. This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message due to dirt and debris.
• 10113438Feb 20, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10113437Feb 20, 2017Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10113436Feb 20, 2017Steering, Electrical system. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10116644Feb 17, 2017Engine. This engineering informational bulletin is requesting information from the field of vehicles with the condition of a SES light on with one or more DTC's set.
• 10116631Feb 17, 2017Equipment. This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.
• 10113427Feb 17, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10116585Feb 16, 2017Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10113425Feb 16, 2017Engine. This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated…
• 10113381Feb 15, 2017Engine. 16088 - Service Update. Certain vehicles, may have a condition in which oil is starved to the overhead left side intake camshaft journals and the two #2 cylinder intake valve stationary hydraulic lash adjuster due to the hole not punched thru on the left side cylinder head gasket. The customer may encounter higher than normal noise levels with the potential for severe damage to the timing chain, camshaft and…
• 10116591Feb 13, 2017Equipment. This informational bulletin provides information on Installing the Correct Replacement Spin-On Oil Filter When Servicing.
• 10116587Feb 13, 2017Engine. This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
• 10116584Feb 13, 2017Equipment. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10113418Feb 13, 2017Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the…
• 10113417Feb 13, 2017Electrical system. This Preliminary Information communicationends thewireless charging module restriction through the General Motors Technical Assistance Center.
• 10113416Feb 13, 2017Equipment. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10113413Feb 10, 2017Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10116623Feb 8, 2017Equipment. This technical bulletin provides a procedure to replace the garage door opener transmitter to correct a condition of poor range for the garage door opener.
• 10116596Feb 7, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10116572Jan 31, 2017Equipment. This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display…
• 10116571Jan 30, 2017Equipment. This technical bulletin provides a procedure to turn the audible feedback option on and off in the radio settings to prevent an audible beep will occur when scrolling from page 1 to page 2 of the OnStar menu, which may be interpreted as a hands free OnStar call request.
• 10116540Jan 26, 2017Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10130558Jan 25, 2017Brakes, Electrical system. 16195-01 - Service Update (Service Procedure Revised). Certain vehicles may have a brake pedal position sensor (BPPS) flag bracket which allows too much rotation, causing the BPPS sensor to indicate the brake pedal is applied. This could cause the brake lamps to stay on, which could impair the brake lamps ability to indicate the intention of the driver to stop or slow the vehicle, and/or could drain the battery. In…
• 10116539Jan 25, 2017Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10130557Jan 24, 2017Equipment. 16135 01 - Service Update. Certain vehicles may have a condition in which the rear cargo area left hand 2nd row seat release handle doesn't release the seat, or requires too much effort to release. Dealers are to inspect, and if necessary, adjust the 2nd row seat cable.
• 10116547Jan 24, 2017Equipment. this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
• 10130556Jan 23, 2017Body and structure. 17026 - Service Update. Certain vehicles may have been built with right front door trim panels manufactured from an incorrect material. The non-conforming material may cause greater propensity to exhibit brittle fractures during deformation. This may constitute an increased risk of front seat passenger injury during a side impact. Dealers are to replace right front door trim panel.
• 10130555Jan 20, 2017Brakes. 16195 - Service Update. Certain vehicles may have a brake pedal position sensor (BPPS) flag bracket which allows too much rotation, causing the BPPS sensor to indicate the brake pedal is applied. This could cause the brake lamps to stay on, which could impair the brake lamps ability to indicate the intention of the driver to stop or slow the vehicle, and/or could drain the battery. In addition, this condition may…
• 10116548Jan 19, 2017Electrical system, Body and structure. This technical bulletin provides a procedure to replace the RCDLR for vehicles with multiple concerns regarding the door remote controls and TPM sensors due to an internal concern within the RCDLR.

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