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Visibility (wipers, defrost, mirrors)Part report

2004 GMC Envoy Visibility (wipers, defrost, mirrors) Problems

Complaints
20about this part
Share
5%of 367 total for the year
Median mileage
92,500miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 20 complaints about the visibility of the 2004 GMC Envoy, 5% of the 367 complaints for this model year. Where a mileage was given, the median is 92,500 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On a cold cleveland ohio day, I started my 2004 Gmc Envoy and turned on my rear defrost, and about 5 minutes later my rear window just exploded! I was on the highway, and the sound was like a gunshot, and it nearly caused me to get into an accident, but I managed to pull my car off the road safely.”

NHTSA complaint #10369420, filed 2010-12, 95,000 miles

“Simply driving down a smooth road, no bumps, and rear hatch glass shattered. I've read hundreds of complaints about this happening to other people's envoys. At first I thought somebody shot out my window because who has ever heard of a window just exploding for no reason. Well, apparently Gmc found a way to make windows, just explode , and then weasels their way out of paying to fix this embarrassment of american engineering. From what I've read Gmc has refused all cases compensation for this problem, so I came here to voice my frustration because I don't have $795 to fix my truck. …”

NHTSA complaint #10558069, filed 2014-01, 125,890 miles

“The back window on my Gmc Envoy 2004 exploded when my son was closing it. Thank goodness the glass pieces hit and cut his forehead and hand and not his eyes!”

NHTSA complaint #10440960, filed 2011-12, 112,000 miles

“I have been reading many of these post. I can't believe all of the things that have also happened to my Envoy. I have had my back window blow out while driving, thank god that both of my kids that were in the back seat were not hurt, they were just scared and still ask if it will happen again. I also recently just had to have a piece on the gas line fixed which was almost $900.00 money that I didn't have and had to borrow. I am still paying it back. Now as for last night my low beams are not working, I bought new bulbs and that didn't work, so it is back to the mechanic. …”

NHTSA complaint #10551421, filed 2013-11, 83,000 miles

“Last evening our family loaded into the Envoy and my son opened the hatch halfway and realized he forgot something and ran to get it. The car was not running yet. We heard a loud boom and glass shattering and hopped out. There was glass all over our driveway and even pieces up to several yards away. The glass on the hatch had exploded. It was extremely scary and we were so relieved that my son had not been standing right there and that the hatch was partially open so the glass didn't blow toward my rear facing infant, toddler and 8 year old son already loaded in the car. …”

NHTSA complaint #10461067, filed 2012-06, 80,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
200823%
20073315%
20063410%
2005173%
2004205%
20034010%
20025211%
2001120%
2000627%
1999111%
1998316%

Other parts of the 2004 GMC Envoy

Electrical system
164 complaints
Fuel system
67 complaints
Exterior lighting
39 complaints
Air bags
30 complaints
Engine cooling
19 complaints
Body and structure
18 complaints
Engine
16 complaints
Vehicle speed control
16 complaints
Transmission and drivetrain
15 complaints
Brakes
14 complaints
Other or unknown
11 complaints
Seat belts
10 complaints

← All problems reported for the 2004 GMC Envoy

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology