2010 GMC Sierra 2500 Technical Service Bulletins

1,396 technical service bulletins (TSBs) are on record for the 2010 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135237Oct 13, 2016Equipment. Battery Testing and Warranty Replacement Requirements (North America ONLY)
• 10135236Oct 13, 2016Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10135242Oct 12, 2016Electronic stability control. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10119022Oct 10, 2016Electrical system. This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10135241Oct 9, 2016Fuel system. This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
• 10135244Oct 5, 2016Equipment. This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
• 10118917Sep 30, 2016Equipment. This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10118916Sep 30, 2016Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10118913Sep 30, 2016Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10118919Sep 27, 2016Equipment. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
• 10118918Sep 27, 2016Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
• 10118915Sep 22, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10118910Sep 22, 2016Equipment. This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
• 10118979Sep 19, 2016Engine cooling. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)
• 10118908Sep 19, 2016Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10118914Sep 16, 2016Electrical system. This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
• 10118978Sep 14, 2016Electrical system. This preliminary bulletin provides a procedure to install adhesive back stock to the electrical connector for the steering wheel position sensor, to eleminate the excessive clearance/movement that causes the connector to loose contact and turns the Service Stabilitrak message on.
• 10118911Sep 1, 2016Fuel system. This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
• 10082412Aug 31, 2016Electrical system. This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
• 10083241Aug 30, 2016Electrical system. This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (j-38125-620h) located in lear tray 7 part number 963716-2.
• 10082869Aug 29, 2016Engine. This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
• 10082506Aug 26, 2016Equipment. This technical bulletin provides a procedure to reprogram the media disc player with the latest calibrations to correct a condition of the rear entertainment system not operating as intended in colder ambient temperature areas due to calibration concerns.
• 10083321Aug 16, 2016Suspension. This preliminary information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer…
• 10083080Aug 15, 2016Engine cooling. This preliminary information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a diagnostic trouble code p0521 in the engine control module. Technician should follow all published service information diagnosis.
• 10082822Aug 12, 2016Electrical system, Engine. This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.
• 10082363Aug 12, 2016Equipment. This warranty administration bulletin provide policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10082447Aug 8, 2016Engine cooling. This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
• 10082860Aug 3, 2016Equipment. This informational bulletin provides information on gm does not approve the use of “clipping” to repair collision damage to vehicles. Gm has not tested or validated a “clipped vehicle” repair; therefore, gm cannot endorse this type of repair or confirm the crash performance during a subsequent collision.
• 10082861Aug 2, 2016Electrical system. This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. And canada.
• 10082823Aug 2, 2016Engine cooling. This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
• 10082814Aug 2, 2016Engine. This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
• 10082820Aug 1, 2016Engine. This informational bulletins provides information on the intake manifold inspection/replacement after servere internal engine damage.
• 10082423Aug 1, 2016Engine cooling. This informational bulletin provides additional information about the def use and treatment of the fluid.
• 10126063Jul 12, 2016Engine. This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
• 10126062Jul 11, 2016Brakes. This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
• 10089121Jun 29, 2016Tires, Equipment. This informational bulletin provides guidance to gm dealers when using gm approved tire force variation measurement equipment.
• 10078571May 1, 2016Equipment. This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
• 10083898Apr 27, 2016Equipment, Electrical system. This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
• 10083513Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10078745Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10083781Apr 22, 2016Electrical system. This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. The technician is to inspect for a sheared cam pin in the engine.
• 10083509Apr 21, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern. The vehicle's xm radio only has xm preveiw channels.
• 10083482Apr 21, 2016Equipment. This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. The vehicle's xm travel link may be inopertive.
• 10078522Apr 20, 2016Equipment. "this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar® turn-by-turn navigation directions are announced due to customer improperly setting the radio volume high enough when the turn-by-turn navigation messages are played. "
• 10078520Apr 20, 2016Electrical system. This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
• 10083884Apr 19, 2016Equipment. This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
• 10083489Apr 19, 2016Equipment. This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. Dealer is to call general motors technical assistance center for further assistance if the concern is still present.
• 10083484Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.

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