2011 GMC Sierra 2500 Body and structure Problems
- Complaints
- 11about this part
- Share
- 17%of 63 total for the year
- Median mileage
- 51,494miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the body and structure of the 2011 GMC Sierra 2500, 17% of the 63 complaints for this model year. Where a mileage was given, the median is 51,494 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I got in my truck yesterday and noticed a crack in the dash at the passenger side air bag. The crack was not there before. I am concerned that if the bag deploys, the crack in the dash could become a projectile or cut the air bag resulting in a serious or fatal injury. My truck is garage kept and is not exposed to extreme temperatures.”
NHTSA complaint #10894866, filed 2016-08, 91,000 miles“My dashboard cracked by the passenger side airbag about a year ago and now it is cracking above the gauge panel. It cracked the first time when I got in it and started home from work.the second crack above the gauge panel I had just noticed a week ago.”
NHTSA complaint #11337209, filed 2020-07, 45,987 miles“The dash is cracked around the passenger side airbag which could be a safety concern during airbag deployment with sharp pieces of broken dash being propelled towards occupants.”
NHTSA complaint #10876683, filed 2016-06, 62,000 miles“Takata recall. The contact owns a 2011 Gmc SIERRA 2500. The contact received notification of NHTSA camapaign number: 16v381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the dashboard fractured in the upper left corner of the passenger side air bag compartment as well as near the instrument panel. The contact took the vehicle to a certified mechanic where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. …”
NHTSA complaint #11032883, filed 2017-10, 112,000 miles“The contact called on behalf of a Fire Department that owns a 2011 GMC Sierra 2500. The contact stated that while the Fire Department technician was performing a routine maintenance on the vehicle, the technician became aware that the sub frame was rusted with a hole in the sub frame. The vehicle was taken to the dealer, where it was determined that the sub frame needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-NA-255. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. …”
NHTSA complaint #11608925, filed 2024-08, 29,252 milesRelated service bulletins
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 7% |
| 2024 | 6 | 6% |
| 2023 | 1 | 3% |
| 2022 | 4 | 9% |
| 2021 | 5 | 10% |
| 2020 | 6 | 8% |
| 2015 | 1 | 1% |
| 2013 | 4 | 9% |
| 2012 | 4 | 13% |
| 2011 | 11 | 17% |
| 2009 | 4 | 13% |
| 2008 | 3 | 5% |
| 2007 | 7 | 8% |
| 2006 | 1 | 2% |
| 2005 | 6 | 5% |
| 2004 | 5 | 4% |
| 2003 | 5 | 3% |
| 2002 | 5 | 4% |
| 2001 | 7 | 5% |
| 2000 | 5 | 10% |
| 1999 | 1 | 3% |
Other parts of the 2011 GMC Sierra 2500
20 complaintsElectrical system
9 complaintsOther or unknown
9 complaintsTransmission and drivetrain
6 complaintsEngine
5 complaintsFuel system
3 complaintsSteering
3 complaintsTires
3 complaintsVehicle speed control
3 complaintsWheels
3 complaintsBrakes
1 complaintsEngine cooling
1 complaints
← All problems reported for the 2011 GMC Sierra 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology