2014 GMC Sierra 2500 Technical Service Bulletins

1,812 technical service bulletins (TSBs) are on record for the 2014 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10166666Sep 11, 2019Electrical system. This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
• 10166640Sep 11, 2019Engine cooling. This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.
• 10165877Sep 6, 2019Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10165874Sep 5, 2019Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
• 10165125Aug 29, 2019Wheels. This informational bulletin provides information on Wheel Balancer Mounting Instructions.
• 10165080Aug 26, 2019Engine cooling. This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 10165127Aug 23, 2019Electrical system. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
• 10165087Aug 23, 2019Equipment. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 10165124Aug 21, 2019Engine cooling. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10165078Aug 20, 2019Fuel system. This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
• 10165126Aug 19, 2019Equipment. This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
• 10165121Aug 15, 2019Engine cooling. This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 10165122Aug 13, 2019Engine cooling. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10165123Aug 12, 2019Transmission and drivetrain. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10165104Aug 7, 2019Transmission and drivetrain. This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
• 10164754Aug 7, 2019Equipment. This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.
• 10165079Aug 5, 2019Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10163686Jul 30, 2019Equipment. This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
• 10163900Jul 26, 2019Equipment. This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
• 10165334Jul 16, 2019Equipment. This SKU is a Tire Hoist Assembly. The customer communication requested return of unsold inventory to inspect for the shape of the centerpiece of the tire hoist being round when it should be square. If the centerpiece is the incorrect shape then the tire hoist cannot be operated with the OE tools, and the end user would therefore not be able to lower the spare tire with the vehicles original tools.
• 10163665Jul 16, 2019Wheels, Vehicle speed control. This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
• 10163659Jul 10, 2019Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
• 10163272Jun 26, 2019Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10163270Jun 26, 2019Steering. This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
• 10163268Jun 26, 2019Equipment, Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10163261Jun 26, 2019Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10163266Jun 25, 2019Equipment, Engine. This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10163265Jun 25, 2019Suspension. This technical bulletin provides a procedure for re-torque the lead springs.
• 10163260Jun 25, 2019Equipment. This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 10163193Jun 25, 2019Equipment. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10163226Jun 24, 2019Fuel system. This Bulletin provides information to correct a customer concern of a siren or whine noise from the in-tank fuel pump at temperatures below -6C or 20F, accompanied by start and stall, no start, loss of power and MIL illuminated. Technicians may find DTCs P0087, P018B, P228A, P228B or P2635 set in ECM.
• 10162149Jun 24, 2019Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10163254Jun 21, 2019Equipment, Engine, Transmission and drivetrain. This technical bulletin provides a procedure to replace high pressure pipes if found the cause of the fuel concerns.
• 10163252Jun 19, 2019Transmission and drivetrain, Equipment. This technical bulletin provides a procedure to change the diff fluid if found the cause of the customers concern.
• 10162143Jun 19, 2019Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector…
• 10162136Jun 17, 2019Fuel system. This Preliminary Information communication provides information to the technician for a vehicle setting both a P2635 and P018B diagnostic trouble codes. The following steps may help to determine if this is caused by a fuel pressure sensor not reading the low end of the pressure range. Technician is to make sure the engine is cold and install the Multiple Diagnostic Interface along with Global Diagnostic System 2.
• 10163262Jun 13, 2019Suspension. This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
• 10163213Jun 12, 2019Engine. This Bulletin provides the technician with information on how to perform a oil consumption test and a procedure to replace the pistons if found the cause of the oil consumption.
• 10163263Jun 11, 2019Electrical system, Equipment. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
• 10163237Jun 10, 2019Engine cooling. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
• 10163215Jun 6, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10162108Jun 4, 2019Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by…
• 10162106Jun 3, 2019Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10161969May 31, 2019Equipment, Body and structure. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10161046May 28, 2019Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10161887May 23, 2019Engine. This Bulletin provides the technician with information on how to perform a oil consumption test and a procedure to replace the pistons if found the cause of the oil consumption.
• 10161932May 21, 2019Engine cooling. This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
• 10161906May 9, 2019Tires. This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
• 10161929May 8, 2019Equipment. This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10161931May 7, 2019Engine cooling. This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.

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