2014 GMC Sierra 2500 Technical Service Bulletins

1,812 technical service bulletins (TSBs) are on record for the 2014 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135238Oct 19, 2016Equipment. This Bulletin has been Revised to add the 2017 Colorado, Cruze, Canyon, Chevrolet & GMC Light/Medium Duty Trucks. Please discard Corporate Bulletin Number 03-06-04-071I
• 10135299Oct 17, 2016Other or unknown. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a check trailer message displayed but there is no trailer connected.
• 10135259Oct 14, 2016Engine cooling. This informational bulletin provides the technicians ways to graph the exhaust temperature during a DPF regen or fluid quality test.
• 10135239Oct 13, 2016Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10135237Oct 13, 2016Equipment. Battery Testing and Warranty Replacement Requirements (North America ONLY)
• 10135236Oct 13, 2016Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10135242Oct 12, 2016Electronic stability control. This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
• 10119027Oct 10, 2016Electrical system. This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating.
• 10119022Oct 10, 2016Electrical system. This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10135241Oct 9, 2016Fuel system. This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
• 10135274Oct 7, 2016Transmission and drivetrain. This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.
• 10135243Oct 7, 2016Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10135244Oct 5, 2016Equipment. This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
• 10119013Oct 3, 2016Engine. This Preliminary Information communication advises the technician that the parts restriction has ended on the 6.6L Duramax engine Regular Production Option Code (LML/LGH) part number 12638502. Dealer can now order parts through the normal Customer Care and Aftersales parts process.
• 10118917Sep 30, 2016Equipment. This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10118916Sep 30, 2016Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10118913Sep 30, 2016Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10099878Sep 30, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp on. Technician may find diagnostic trouble codes p0106 and p0506. Technician will inspect for a broken valve spring and replace as needed.
• 10099470Sep 30, 2016Engine cooling. This preliminary information communication provides information to the technician about vehicles that have a vibration that is felt between 1200 – 1400 engine revolutions per minute when in active fuel management v4 mode. Technician will need to use ch 51450-nvh pico oscilloscope diagnostic kit to measure the frequency of the vibration. Technician will need to install an exhaust damper and evaluate the vehicle.
• 10118919Sep 27, 2016Equipment. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
• 10118918Sep 27, 2016Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
• 10099961Sep 27, 2016Electrical system, Engine. This preliminary information communication provides information to the technician about vehicle that may have a service engine soon malfunction indicator lamp on. Technician may find diagnostic trouble codes p2635, u0074 and or u18a2. Technician will need to follow published diagnostics for diagnostic trouble codes u0074 would take priority over u18a2 if both set before addressing dtc p2635.
• 10099460Sep 23, 2016Engine cooling, Engine. This preliminary information communication advises the technician that the 6.6l duramax, regular production option code lml/lgh, engine part number 12638505 parts restriction has ended. Dealer can order parts through the regular customer care and aftersales parts process.
• 10118915Sep 22, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10118910Sep 22, 2016Equipment. This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
• 10100046Sep 21, 2016Brakes, Engine, Transmission and drivetrain, Electrical system. This preliminary information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no driver information center messages “ brake pedal override feature “, transmission busy or frequent shifting up or down, and diagnostic trouble codes p057b, p057c, and/or p057d may or may not be set.
• 10118979Sep 19, 2016Engine cooling. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)
• 10118908Sep 19, 2016Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10118914Sep 16, 2016Electrical system. This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
• 10098467Sep 16, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that the radio will not save xm favorites. Technician will need to replace the radio to address the concern.
• 10118978Sep 14, 2016Electrical system. This preliminary bulletin provides a procedure to install adhesive back stock to the electrical connector for the steering wheel position sensor, to eleminate the excessive clearance/movement that causes the connector to loose contact and turns the Service Stabilitrak message on.
• 10118909Sep 14, 2016Tires. This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata…
• 10099981Sep 12, 2016Body and structure, Equipment. This preliminary information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the…
• 10099252Sep 9, 2016Engine. This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published service information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed.
• 10118911Sep 1, 2016Fuel system. This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
• 10082412Aug 31, 2016Electrical system. This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
• 10083241Aug 30, 2016Electrical system. This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (j-38125-620h) located in lear tray 7 part number 963716-2.
• 10082869Aug 29, 2016Engine. This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
• 10083321Aug 16, 2016Suspension. This preliminary information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer…
• 10083080Aug 15, 2016Engine cooling. This preliminary information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a diagnostic trouble code p0521 in the engine control module. Technician should follow all published service information diagnosis.
• 10082865Aug 15, 2016Seat belts. This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
• 10082822Aug 12, 2016Electrical system, Engine. This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.
• 10082406Aug 10, 2016Equipment. This technical bulletin provides a procedure to reprogram the rear entertainment media disc player using a provided dvd to correct the condition of the rear entertainment player freezes on start up menu due to a calibration concern.
• 10082863Aug 9, 2016Equipment, Electrical system. This informational bulletin provides information for ignition key, fob, key tags and key rings configuration for various vehicles and applying a qr code sticker or barcode sticker to the fob.
• 10082447Aug 8, 2016Engine cooling. This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
• 10082860Aug 3, 2016Equipment. This informational bulletin provides information on gm does not approve the use of “clipping” to repair collision damage to vehicles. Gm has not tested or validated a “clipped vehicle” repair; therefore, gm cannot endorse this type of repair or confirm the crash performance during a subsequent collision.
• 10083776Aug 2, 2016Electrical system. This preliminary information communication advises the technician on steps to perform to determine if the customer's battery drain concern is being caused by a known concern with bluetooth call transfer operation when exiting the vehicle. If the concern is duplicated at the dealer with the onstar led is still green after the vehicle is turned off and the bluetooth call was disconnected. Dealer should advises that…
• 10082861Aug 2, 2016Electrical system. This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. And canada.

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