2014 GMC Sierra 2500 Technical Service Bulletins

1,812 technical service bulletins (TSBs) are on record for the 2014 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137935May 29, 2014Engine, Transmission and drivetrain. This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
• 10137934May 29, 2014Engine cooling, Transmission and drivetrain. This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
• 10112093May 29, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles with a "Service Charging System" message displayed on the Driver Information Center and/or a low voltage reading on the volt gauge during the first several minutes after a cold start. Technician may find a Diagnostic Trouble Code B15517 sym 03. If this concern only occurs during the first several minutes of a cold…
• 10137932May 28, 2014Electrical system, Equipment. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
• 10137928May 22, 2014Equipment, Tires. This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
• 10137927May 22, 2014Equipment, Tires. This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
• 10137919May 19, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10137918May 19, 2014Electrical system, Equipment. This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
• 10137914May 16, 2014Equipment. This informational bulletin provides tips on how to care for the interior of the vehicle using products.
• 10112069May 14, 2014Engine, Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first…
• 10137906May 13, 2014Electrical system. This technical bulletin provides a procedure to disconnect the battery if the repairs were done to the vehicle and the technician was unable to clear the codes.
• 10137905May 13, 2014Electrical system. This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to use
• 10137903May 12, 2014Equipment. This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
• 10137901May 9, 2014Fuel system. This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
• 10112055May 6, 2014Brakes, Transmission and drivetrain. This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages "Brake Pedal Override Feature", transmission busy or frequent shifting up or down. Technician will use this preliminary information to find the brake pedal position data parameters…
• 10137894May 5, 2014Equipment, Engine cooling. This preliminary bulletin provies a procedure to replace the belt and balancer to correct the customers concern of a belt noise from front of engine.
• 10112052May 2, 2014Transmission and drivetrain, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose.
• 10253373May 1, 2014Engine cooling, Electrical system. Engine Cranks But Will Not Start May Set P00C6.
• 10248771May 1, 2014Equipment. Base Radio Lock Up
• 10247763May 1, 2014Transmission and drivetrain. Unwanted Grade Braking - Low Power - And/Or Transmission Busy Shifting.
• 10247322May 1, 2014Transmission and drivetrain. Transmission Oil Cooler Connection
• 10247108May 1, 2014Transmission and drivetrain. Unwanted Grade Braking - Low Power - And/Or Transmission Busy Shifting.
• 10246624May 1, 2014Equipment. Car and Truck Fix it Right the First Time Issues
• 10246506May 1, 2014Electrical system, Other or unknown. Unable to Clear BCM DTCs After Completing Repair
• 10246505May 1, 2014Other or unknown, Electrical system. Unable to Clear BCM DTCs After Completing Repair
• 10070961May 1, 2014Engine. Summary to be provided on a future date.
• 10070003May 1, 2014Engine. Summary to be provided on a future date.
• 10056237May 1, 2014Electrical system. General motors: due to loose ground terminal connections, in some vehicles and trucks experience, accessories malfunctions, dic messages, ipc warning indicators, ses light on.
• 10135235Apr 30, 2014Electrical system. This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when using a second stage manufacturer
• 10111838Apr 30, 2014Engine. This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicles with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. If the vehicle is a crank no start, perform PIE0295.
• 10135227Apr 28, 2014Equipment. This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
• 10135219Apr 22, 2014Exterior lighting. This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
• 10135218Apr 22, 2014Equipment. This informational bulletin is to assist with the identification of issues that are not considered warrantable.
• 10111818Apr 22, 2014Engine. This Preliminary Information communication advises the technician that the 2010 through 2015 6.6L Duramax Diesel Engine Fuel Injection Pump Part numbers 12645102, 12658095 and 12661059 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10111813Apr 18, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer…
• 10111811Apr 18, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111810Apr 17, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10111805Apr 16, 2014Engine cooling, Engine. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam…
• 10135201Apr 14, 2014Equipment. This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
• 10135200Apr 14, 2014Equipment. This preliminary bulletin provides a procedure to install a new cabin air filter kit for vehicles that did not have one if the customer whants one installed to fix the concern of dust intruding into cabin interior.
• 10111792Apr 8, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10111785Apr 4, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…
• 10111783Apr 4, 2014Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
• 10253372Apr 1, 2014Engine cooling. Engine Cranks But Will Not Start May Set P00C6.
• 10250013Apr 1, 2014Electrical system. High Voltage Safety ? High Voltage Disabling
• 10247727Apr 1, 2014Fuel system. Bump Feel Or Clunk Noise After A Stop.
• 10247684Apr 1, 2014Equipment. Navigation Radio, Radio, Amplifier, Human Machine Interface.
• 10247072Apr 1, 2014Brakes. Bump Feel Or Clunk Noise After A Stop.
• 10246623Apr 1, 2014Vehicle speed control, Electrical system, Exterior lighting, Other or unknown…. Car and Truck Fix it Right the First Time Issues
• 10246500Apr 1, 2014Equipment, Air bags. High Voltage Safety ? High Voltage Disabling

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